LaserJet MFP M277dw Pro: problem with printing issue

Similar Questions

• Color LaserJet MFP M277dw Pro: MFP M277dw unable to connect to wifi

  I just bought the Color LaserJet MFP M277dw Pro, and I can't connect to wifi. I have it connected via a USB cable and it works fine, it's just that I can't seem to connect to my wifi. The wifi seems fine, just connect my existing devices right (MacBook, iPhone, iPad). It finds the network, but it seems to expire when I put the password to connect.

  Hi @StephanieB2,

  Welcome to the Forums of HP Support! I understand that you are having problems with the networking of the printer. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It's really weird that the printer is expire when you put the network password.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You can also configure the printer on the wireless network, thanks to the Wi - Fi Direct connection.

  Tap the icon on the screen of the printer wireless.

  Select the Wi - Fi Direct connection.

  Turn it on, if it isn't already, and if there is a code it marks down.

  Then on the Mac, go to the airport icon and connect to the network printer. (Direct 69 HP Laserjet M277)

  If requested a code or password, put the one you noted.

  Then open Safari and type 192.168.223.1.

  He will be responsible: the printer Web server integrated.

  Click the network tab.

  On the left side of the window, select Wireless Network Configuration and fill your information.

  Apply the settings.

  Can connect you to your network.

  Then add the printer.

  Click on the Apple menu, click System Preferences.
  Scanners & printers, then click the plus sign +.

  Select the printer in the list.

  Select your printer from the drop-down and click on the Add button.

  Test the printer.

  If there is anything else I can help you, let me know. Thank you.

• HP Color LaserJet MFP M277 Pro: Problem in black with print on the right side of the paper on a HP Color LaserJet Pro M277dw MFP

  When I print a page of text or an image to be in color or black and white about 1.5 inches on the right side of the page, the black part is dimmed.  I tried to shake the black toner, but nothing has changed...  Should I replace the black toner?

  Hey @candreas,

  Welcome to the Forums of HP Support!

  I see that you have some problems with printing faded on the side of your impressions of your printer Laserjet M277dw range. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after following the above, are you always see fainted to prints, either the cartridge or the printer needs to be replaced. You can contact the HP Support by clicking here and filling out the form below.

  Please let me know the results after following the above. If you are able to improve the print quality or to reach a resolution with the support, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• LaserJet MFP M277dw Pro: Windows installs its own printer driver after failure of wireless printer, print

  It is a problem really bizzare, I will try to explain as clearly as possible what happened:

  • I have 277dw LaserJet MFP Pro, which is connected to my PC via wireless network. I installed the drivers from HP and everything worked as a watch movement - printing and scanning.
  • Yesterday, the power is out for about 30 minutes. Computer stayed on thanks to UPS, but the printer power loss.
  • Once the power was restored to the printer, printer initialized and I was able to access his page of HTTP status without problems. All the parameters of the printer has persisted. Same IP address. Printer all self-tests pass. However, I have lost the ability to print (printer shows more as an option in the print dialog boxes). Scanner works as usual, save the scan to a network folder.
  • The State of device HP icon has disappeared from the taskbar.
  • A bunch of new entries titled "NPIF7BB8E (MP Color LaserJet MFP M277dw)" appears in the Device Manager. This 'new' device appears in the Device Manager 5 times under different categories of devices (see attached screenshot). In the Event Viewer, I discovered that Windows installed for this device right when the power has been restored to the printer.
  • Under control panel-> hardware and sound-> devices and printers, all devices installed by HP are grayed out and their status is not connected.
  • Restarting the computer does not resolve this issue.

  Anyone have any ideas on what is happening here? It's the second time this has happened - I was able to fix the first time by reinstalling the printer drivers. However, I don't want to have to do every time the failure. This looks like a bug in Windows or the drivers.

  Thank you!

  

  Hello

  Most likely your operating system is set to automatically install the drivers, when the lost connection the WPS driver build has been added.

  Try these steps and check if that helps:

  1. In Control Panel, select network and Internet.
  2. Open the network and sharing Center.
  3. Search your active network profile, it appears just below the name of the network (for example Private Network, work network)
  4. The side pane select change advanced sharing settings.
  5. In the profile category, uncheck 'automatically enable the configuration of the connected network devices '.
  6. Click on save to confirm.
  7. Devices and printers remove any element M277 printer), as well as Device Manager (remove the two original HP or WPS item, you should see is no longer the M277.)
  8. Once select start > all Apps > HP > HP Laserjet M277 and select the shortcut to reconfigure the device, it can appear as the printer software installation & connect a new printer, etc.

  Hope that helps,

  Shlomi

• HP LaserJet MFP M127fw Pro do not print anything other than its own config

  Just bought a MFP HP LaserJet Pro M127fw.  I can't do print using any kind of connection to the printer.

  I can connect to my Ubuntu PC printer and my Android phone, but when I try to print, the job just hangs, never the slightest error, but never finished.  I tried printing from various applications, including tools HPLIP, but reports of the use of a test 'treatment' page

  When I try to print a fact sheet on the front panel of the printer, it asks me to confirm, but then nothing happens.

  I can connect to the web server of the printer, but clicking the print information button it does nothing.

  I have connected successfully with ePrint service of HP using the email address declared of the printer, but reports of the service 'problem with printer '.
  
  I don't know what else to try here.

  Hi richRemer,

  I see that you are having problems printing from the computer and the Android phone.
  I'll be happy to help you.

  Cycle power to the router and the computer.

  I would do a power reset the printer. When the printer is still lit, disconnect the power cable from the back of the printer. Then, disconnect the power cable from the wall outlet. Wait 10 seconds and reconnect the power cable to the wall outlet first, then the back of the printer and turn on again.
  
  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector)

  Print a self test equipment. Find out what is the IP address.

  Print a Configuration report.

  I provided with the driver for Linux OS Support.

  If you still have questions please go to the page of Linux support.

  Thank you.

• LaserJet MFP M177fw Pro: Problem of scanning color multifunction M177fw

  Hello

  I'm using a MFP HP LaserJet Pro M177fw in my office for awhile. I have no problem with printing and faxing. But I can't do color scans good I can do scans in grayscale at 200 DPI. I get the following error when I try to make a color scan.

  

  I use Windows 10.

  Any suggestions?

  Best regards

  YK

  @Silahtaraga,

  Thanks for the information. I would like you to go ahead and follow the steps below:

  Try disabling your firewall and running the installation to see if it allows you to install, if this does not work try a clean boot and run the HP printer install wizard for Windows , it was created to help Windows 7, Windows 8, Windows 8.1 and 10 users to download and install the latest and most appropriate HP software solution for their HP printer.

  Additionally, make sure that the Firmware is up to date, see here: get printer updates

  If you still run into installation errors, continue here: after Windows 10 Upgrade, printer problems

  Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• HP LaserJet MFP M127fw Pro do not print

  Just bought a M127fw of MFP HP LaserJet Pro and is about to return it for a refund.

  While it will print a diagnostics page and the copier seems to work, it will not display a wireless information page, and I can't seem to print a document from my PC, phone, ePrint or any other method.

  I tried to print the information page of the front panel of the printer as well as the web server.  In both cases, clicking the button simply does nothing.  The printer displays no message indicating a problem.

  I have connected the printer to my Ubuntu PC (tried JetDirect/AppSocket and IPP), but the print job hangs just with "treatment" or "stopped".

  I have connected the printer to my Android phone, but just printing crashes.

  I have connected the printer to service of HP ePrint (using the email address listed by my printer).  Here it shows 'Problem with printer', which is my only indication that something is wrong.  The site directs me to check the front panel of the printer for more information, but there is nothing there.

  I don't know what else to try here.

  Resolved in this post: http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/HP-LaserJet-Pro-MFP-M127fw-will-not-print-anything-except/m-p/3836740/highlight/false#M52766

• MFP M277 dw: Color LaserJet MFP M277dw Pro issues with iMac

  I have a 2015 21.5 "iMac running El Capitan (10.11.3) and a HP Color LaserJet Pro M277dw MFP that falls in offline mode when it is idle for a while.

  Once the Mac has been sleeping, I can no longer copy, scan or fax without having to restart the printer and the iMac. And it is intermittent. This does not happen everytime the iMac goes to sleep, but no doubt it happens once or twice a week.

  The printer is connected both wireless (so that I can print from my iPad in other parts of the House.) and directly to the iMac via USB.

  I have updated all the HP software related and have applied the last update of the HP firmware for the printer as well. I also ran through all the game instructions that were provided with the printer.

  Other troubleshooting tips would be greatly appreciated.

  Hi @RBurgett,

  Thanks for joining the Forums of HP Support for a solution to your fall issue offline printer.

  I understand you have a HP Color LaserJet Pro MFP M277dw connected to a wireless network for your iPad and connected with a USB to your iMac running Mac OS X 10.11.3 El Capitan, but the drops of the printer is offline after has been idle for a while and becomes also insensitive after mode "Eve". I would like to help with that.

  If you see the message on the printer offline on the iMac, it would be because the iMac think he's using the wireless printer, when it should be using the USB connection.

  You should be able to solve that by unplugging the USB cable. Once the USB cable is removed, reset the Mac printing system. If you don't know how to reset the Mac printing system, here is a document of support that can help - reset the printing system.

  After printing Mac system has been reset, you should be able to reconnect the USB cable and add it to printers and Scanners.

  As far as being not able to copy, scan or fax without having to restart the printer and the iMac that could be solved by resetting the printing system and making sure the USB printer is listed in the printers and Scanner. When the printer seem to be insensitive, the first step is to perform a reset of the power on the printer.

  

  Please let me know if that solves the problem, or if you need assistance.

• Color Laserjet MFP M277dw Pro: Reset the Laserjet Pro MFP M277dw admin password

  Hey.

  I just bought a printer Laserjet Pro M277dw for use in the home. Most of the functions are now running. But when I tried to config 'scan to email' I've been invited to a password. Same thing happens when I try to access the settings. The password only I got was when I was turning off / disable fax settings. Now this work is not password... (password was only 8 digits)

  How can I reset/change password admin on my printer?

  Concerning

  Jonas

  Hey @Jonas1,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that your MFP LaserJet Pro M277 dw printer has a password admin on it and you want to remove it. I can help you with that.

  I will send you a private message with directions on how to perform a factory reset on the printer. You should see arriving shortly.

  Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Color LaserJet MFP M177 Pro: Problems of analysis between iMac and HP Color LaserJet Pro M177fw MFP

  Hello

  I had no wifi problems between my Imac and HP Color LaserJet M177fw MFP Pro to scan until recently - it can be related to operating system update to OSX 10.11.4 which was done yesterday however.

  I can scan is no longer docyuments from the top of the charger page - scan starts but just hangs and then I can not re - activate the scan function until I have to force it to quit.

  Can you suggest appropriate corrective measures to try please?

  Thank you very much.

  Hello

  Make sure you have the latest drivers installed:

  In the Apple menu, click about this Mac, and then software update.

  Click on the main menu store reload the Page, and then select allow for the update check completed and install any publicly traded Apple / HP update.

  Then install problems with the products HP LaserJet on OS X El Capitan of scanning HP Software Update to address documents (ADF) automatic feeder:

  http://FTP.HP.com/pub/softlib/software12/OSX/HP_Easy_Start/Essentials/S/HP-printer-Essentials-S-4_5_0.pkg

  Kind regards

  Shlomi

• HP Color LaserJet M277n MFP: HP Color LaserJet MFP M277n, no problems with scan to folder network and internet connection.

  I just bought a 277n MFP which I am running wireless. I have problems with:

  1 - the printer is connected to the internet (no problem connecting to the network and printing)

  2 - definition of networks for scanning file (this is how this problem started because I tried to update the firmware)

  1.

  Searched the forum and found some good articles. Tried to restart and change the DNS as shown without success. Other means?

  2. follow-up guide how to set up an SMB shared folder, but without success.

  I shared "\\Johans-MacBook-Pro\users\johan\documents" under OSX and did the same thing in the printer web setup. Even tried with the entrance of my user name and password. When I press 'save and test' I don't have that "the test failed. Try again. »
  Any suggestions?

  Best regards

  Johan

  Hi @Johan84,

  You can use DHCP or an IP fixed, but you will need to set the DNS.

  Disable the IPv6 setting on the printer.

  Go to the printer settings.

  Configuration of the network.

  Network services.

  IPv6.

  Turn the power off.

  These steps should help with scanning to email.

  Let me know. Thank you.

• Color Laserjet MFP M277DW Pro: scan to pdf corrupted

  I use Nitro PDF, and every time that I scan to PDF it is said the first page was damaged and has been repaired.   But it is empty, no content on page 1. This will happen if I use the shipper of record or the screen.  I just bought a new laptop, and there was this problem on my old laptop as well.  Scan to JPEG works but then have to take the extra step to convert the JPEG to PDF and it's a hassle.  Why the first page is always corrupt?

  Hello

  Do you have installled of Adobe Reader on your PC? (even if not used as the default viewer)?

  As you can find the system requirements below, it is part of the configuration required to make full use of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04515051/

  Try to install it starting from the following link, then try to scan the image:

  http://get.Adobe.com/reader/

  Now try to open the file with Nitro PDF, if the same persists check if you can see a difference with Adobe Reader.

  Shlomi

• Color Laserjet MFP M277dw Pro: fax to pc

  I can't find how to send my received faxes directly into a folder on my desktop.  Any suggestions?

  Hey @ElmacRD,

  Welcome to the Forums of HP Support!

  I understand that you do not want to receive faxes on your computer Windows 7 of your HP Color LaserJet Pro MFP M277dw. This Laserjet model has no possibilities of digital repository. This means that you cannot receive Fax on the printer itself into print. The only option of PC has this product is to send faxes from your PC.

  Options for fax sending and receiving your product be found in the User Guide. You can find all fax options for this model of printer on the User Guide pages 65-78 .

  Please let me know if this information was useful!

• Color Laserjet MFP M277dw Pro: Is the M277dw LJ a regular laser printer (non - led)?

  Many of you probably know that there are LED printers. They use an array of LEDs to boost the drum. Usually, they are more compact than laser printers. Given that HP is touted jetintelligance and small printers LJ, I wondered if they switched to LEDs of lasers. If anyone has any information on the M277dw in laser printer, rather than to a LED printer (or), please let me know.

  Thank you

  themavery

  As far as I know, hp uses only the laser/scanner technology.  Okidata and Xerox are known for LED technology.

• HP Laser Jet MFP M177fw Pro: problem with scanner HP LJ M177fw put in place

  I did something that caused my printer to stop scanning and sending on my photo gallery with windows 7.

  I am not computer smart.

  I used printing HP & doctor Scan... I get the notice with 2 yellow triangles. .. They say... ∆ WINDOWS (WIA) SCAN

  The second with the yellow triangle said... ∆ HP SCANNER TWAIN

  This means that I did something that changed the impression of being able to scan and send to my PHOTO GALLERY on Windows 7... Can someone give me it please advice that a simple old man can understand to correct his mistake... thanks to who ever

  Hi @PaPa5girls,

  I see you found a WIA and Twain error, when you ran the Print and Scan doctor. I will definitely do my best to help you.

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I submitted this document to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title. Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  If you're still having problems, I would say to uninstall and reinstall the printer software.

  Single function and multifunction printers HP - uninstalling the printer software.

  HP Color LaserJet Pro M177 MFP series full software and drivers.

  If you appreciate my efforts, please click on the button below the thumbs up.
  
  If there is anything else I can help you, let me know. Thank you.