Color LaserJet CM2320nf: CLJ CM2320nf false jam

Hello world

I just got a used (new to me) CM2320nf CLJ. It came without the ink cartridges.

I found a used set of cartridges HP OEM with enough life in each for me to see if I can make it work.

When turned on, it makes initialization and then in a cleaning cycle. But I get the clear paper jam in tray 2 message. But, I can see there's no signal no matter what paper at all. I don't know what happened, but it is now asking me to load paper into Tray 1 for cleaning. This pulls at least in the book but it jams and then above, "jam-access status bar."

I also tried "restore it to factory settings" and reset the "NVRAM", but this doesn't seem to help.

If I remove the tray 2 paper and look inside I see picking up the wheel and it seems to need cleaning.

So my questions are:

  • Should I just replace the rollers or can they be cleaned? If so, how can I clean them?
  • It seems that if I go into cleaning mode is now applying for me to put the paper in the Tray 1. He thinks that I have no paper in tray 2? How can I tell the printer to review in tray 2?
  • Are there certain parts that tend to focus on this model or questions, I need to address?

And of course, do not hesitate to ask if I have not provided the necessary information here.

Thanks in advance!

Larry.

I guess your post, as printing other pages. If so, you can update the firmware, because this report is built into the operating system of the printer. As long the other elements are print and if the printer is connected to a network, then you can get the supplies status from the web interface.

Tags: HP Printers

Similar Questions

  • HP color laserjet cm2320nf mfp (ff3be2) can be networked with the USB wireless adapter?

    Howdy, first post here - rules of noob.  Search for as well as I could but have not seen this answered.  Recently, we changed the place of our home network router.  We cannot reach our hp color laserjet cm2320nf mfp (ff3be2) Ethernet cable not more.  You ask if we give a wireless (Wifi, no bluetooth) to USB adapter to the USB port of the printer, will be the printer network through it?  Sure it works on computers, but don't know if the printer will look network via the USB port.  In any case, the problem we are trying to solve becomes the printer on our network of origin when we can not connect it via Ethernet.  Thanks in advance.

    Thanks for the reply.  Yes, I thought that I understood that after doing some more than browse the Internet.  Just ordered the Ethernet of IOGEAR Universal for adapter Wi - Fi N.  Hoping that the printer will think it is plugged.  Should do based on what I've read.  Thank you, James.

  • installed slow start with driver for HP Color LaserJet CM2320nf MFP

    I have Windows 7 pro 64-bit installed. After that I installed the latest driver for HP Color LaserJet CM2320nf MFP, my network is not initialize 2 to 5 minuets and the PC won't start any programs until it does. The printer works very well after starting my network it's just frustrating to have to wait this long. I have the printer plugged into my Intellinet router and the printer set to DHCP for IP setting. I asked HP about this problem and they can't help me because it is a software problem and not hardware related

    Edit: I have a program of snooper network called Netscan indicates the printer working group is "WORKGROUP" and my working group is "MSHOME". This would cause problems? I can't find a way to change the workgroup printers.

    Jim

    Hello
     
    Perform the check and the boot if the problem persists.
     

    To help resolve the error and other messages, you can start Windows XP, Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    Note: perform step 7 to reset the computer to start as usual after the boot process.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    Hope that helps.

  • Color Laserjet CM2320nf MFP - is this legitimate email, or is it a scam?

    Just got this email yesterday and wanted to know if it is legitimate to acutally or is it a phishing attempt to install malicious software on our printer?

    ******************************************************************

    NOTIFICATION OF EMERGENCY OF HP - PLEASE READ HP LASERJET FIRMWARE UPDATE IS AVAILABLE

    ******************************************************************

    Dear Dear customer of HP's LaserJet.

    HP recently announced the possibility of a certain type of unauthorized access to some HP LaserJet printers. The potential of this unauthorized access exists for LaserJet devices on the Internet without a firewall, or in a private network, LaserJet devices if a malicious effort is made by a party on the private network to change the firmware of the device.

    If no customer has reported to access HP, HP has developed a firmware update to minimize this problem. To get the latest firmware for your product, access bulletin HPSBPI02728

    SSRT100692 - some printers HP and HP Digital Sender, update of remote Firmware enabled by default at this link:

    http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c03102449

    Then:

    1. find your product in the table

    2. If an update is available, you can click on the embedded link.

    It will take you directly to the web page where the Firmware update is available.

    Update the firmware of your product by following the instructions in the Readme file for the firmware image. If you are a customer of HP Managed Print Service, please contact your managed print services provider who cannot install the update of firmware for you.

    Because the safety of our customers is paramount for HP, we reiterate our recommendation to follow best practices for securing devices. This includes placing printers behind a firewall and, if possible, turning off the features of download firmware remotely on the presentations of the printers.

    Additional information is available at http://www.hp.com/go/secureprinting

    HP deeply appreciate your partnership and your business.

    If you have any questions, feel free to contact your sales representative.

    This Notification of urgent support was sent to (I removed my email address)

    because you have registered with HP or Compaq as the owner of a product and

    This message is critical to your product property.  Prides of HP

    itself as being focused on the customer, quality and a business

    visitors can trust and rely on, and we apologize for any

    inconvenience.

    HP is committed to respect your privacy.  To learn more

    information, consult our privacy policy to

    http://www.HP.com/country/us/en/privacy.html

    or contact us at

    Mailbox of life private HP, 11445 Compaq Center Drive W., MS 040307,.

    Houston, TX 77070.

    -----

    No virus found in this message.

    Checked by AVG - www.avg.com

    Version: 2012.0.1913 / Virus Database: 2114/4837 - Release Date: 28/02/12

    Hello

    The e-mail is legitimate and came from HP.

    It is strongly recommended to install the latest firmware, which you can find below:

    http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3597358&lang=en&cc=us&prodTypeId=18972&prodSeriesId=3597338&TaskID=135

    Select the version of your OS, then follow the latest Firmware and follow the installation instructions.

    Kind regards

    Shlomi

  • HP Color Laserjet CM2320nf

    When running the installer of HP...

    Tried to install the software to help...

    ------------------------------------------------------------------------------------------

    Setup cannot complete the installation of the network at this time. Please, check the following and try again:

    -Your device and your PC are connected to your network

    -All parameters you entered are valid

    -Firewall interfere with your installation.

    For the latest information and updates, please visit www.hp.com/support

    This is the error code I get when I look in the diagnostic log.

    -------------------------------------------------------------------------------------

    Now Launching = X:\hpzdui40.exe - I XXX f X:\DIVins?. DAT
    LaunchNetworkInstall retrieves the unexpected value 2
    Run: 50 return stops Driver UI plugin
    Exit code = 50

    ------------------------------------------------------------------------------------------

    Error reports: [11111112] an AutoCorrect entry is not available at this time.

    The installation tool and then hangs at step 11 of 14 removing unnecessary components.

    System

    Windows 8, 64-bit

    Generation custom for the game.

    The funny thing is, until the installation of the rail program and cancels changes. I can do print. It will not just go through the installation of the software. I tried to disable the firewall and antivirus. I'll me crazy trying to figure this out and do not think that this should be so complicated that it is... Uninstall HP programs should not be so inadequate to let so many garbage behind. /endrant anyway

    In any case, it all started because of a problem preventing me from being able to use the it function analysis. At the time, I could run a scan on my computer but not from the printer even if he saw my computer and different profiles that I put in place through the Toolbox fx and Scan function.

    I have taken measures...

    Try this even if it wasn't really necessary... or specific because I'm going crazy trying to figure this. Should not it lasts, * cough cough * Hp! Getting real tired of your... stuff!

    A ran the scrubbers. http://tinyurl.com/m5633q3

    EVEN MADE MY OWN BATCH FILE TO AUTOMATE THE PROCESS A BIT MORE. You can view the file through my dropbox account if you wish. Of course, I did the steps in my batch file.

    Beware, this is a batch file that modifies the files and made suggestions on what to do to solve any problems you might have with your printer, but I take no responsibilities for any problem that you create. Editing the registry in particular is a risky process and must first perform a backup. If you have any suggestions to do better, feel free to comment.

    https://www.dropbox.com/s/oszw5emhqhp76jy/HP%20Software%20Manual%20Scrub.bat

    I hope it's enough information to make a few suggestions that are worth it. I'm tired of going crazy on it... Please save my sanity!

    I ended up reinstalling my OS, since it was awkward when even with the upgrade to Windows 8.1 because I had redirected user folders.

    However, I really wish HP would make a decent software for once, but that's probably asking too so I can start using their competitors as well. Nothing has changed over the years with their software from what I've seen. It's ridiculous!

  • HP Color LaserJet 2600n: CLJ 2600n vertically moving the color

    A few days ago my 2600n has begun to move the magenta 1 mm lower than the rest of the colors.
    It has been recalibraited several times without solving the problem. I said, that the photoconducter (?) is not working properly, and I might as well buy a new printer. That it cannot be corrected.

    Can help you solve the problem?

    The photoconductor unit is part of the cartridge, and there's a chance that it's actually a cartridge problem.

    Its more common to have a problem with magenta fade where magenta is lighter on one side of the page to the other.

    If you are printing a magenta Strip goes from left to right on the page there is a consistent density?

  • Scan on imac with the HP Laserjet CM2320nf

    Is it possible to scan to an imac with the HP Laserjet CM2320nf? The imac has OS x 10.10 Yosemite.

    Hello

    As you can find below, only print and fax is supported for your device on Yosemite:

    http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c03800910

    Scanning is no lnoger supported on the operating system.

    Although there is no official support from scan for the operating system, the 3rd party VueScan software appears to support your scanner without the need for all the drivers installed:

    http://www.Hamrick.com/VueScan/hp_laserjet_cm2320nf.html

    Shlomi

  • Tray 3 paper jam 13.20.00 for HP Color LaserJet 4700dtn

    We have a

    HP Color LaserJet 4700dtn

    which gives the message paper jam in tray 3 13.20.00

    I watch a video on a similar printer and photos on the model 4730

    but I can't seem to locate a paper sensor/banner (if it exists)

    for this particular model.

    Suggestions?

    There are three trays on this unit.

    We decided to remove the offending set and that is the problem solved

    It said users, since they have many other printers to use, that works of this unit, but with two trays.

    As it is a color model and now it works, they were happy.

    We have the tray offending in our office and we will watch more closely if something seems suspicious, but for now, the device works

  • Color LaserJet 2600n: uneven printing CLJ 2600n

    I recently had an opportunity Color LaserJet 2600n and inside it was a MESS! I have it cleaned and replaced all four cartridges of toner with new HP OEM units and it is printing enough now. But, if you look at the thescan of the page supplies below you can see two of the colors fade out as it goes further to the left (yellow and Magenta).

    I went through the service manual and can not see any sort of adjustment for cartridges of toner, ETB or merger. I know that old need to replace toner cartridges (I think they used a type of charging service since two of them were on the run and one was a brand of Office Depot).

    I'm really not only to replace the parts in the hope he can fix it. Someone has an idea if it is a question EBT or fusion? Perhaps another part or adjustment?

    Thanks in advance!

    Larry.

    Larry, this is a known issue with the scanner Assembly laser. The good news for you is that it can be fixed by cleaning, but there are some necessary disassembly. You should be able to find instructions online to document the process to disassemble the printer, removing laser Assembly, cleaning of optics in it.

    I did once and it was relatively easy, but you don't need a little space to put parts on and little patience.

  • paper in color laserjet 2840 jam. error paperdraw broken paper removed, remains in the display. Windows 7

    I had a paper get stuck in my printer HP Color LaserJet 2840. I removed the broken book. Then it hapenned again.

    Deleted the book broke for the second time and now the error message on the print remains on the screen.

    Also when I restart the computer os turn off the printer. I also looked at the printer, but I don't see anything.

    Troubleshooting page here can help.

  • HP Color LaserJet 4600 PS: Driver HP Color LaserJet 4600 PS printer Windows Server R2 2012 problem

    Hello team HP,

    We used the driver 32 bit printer "HP Color LaserJet 4600 PS" to write the PDF file using Acrobat Distiller in Windows server 2003 operating system.

    But now, we have migrated our production environment for Windows Server 2012 R2 64-bit operating system and using the 32-bit printer "HP Color LaserJet 4600 PS" driver in the operating system Windows Server 2012.

    Is the driver support 32 bit printer "HP Color LaserJet 4600 PS" Windows Server 2012 R2 64-bit operating system?

    If it is not supported then what printer driver will support the Windows Server 2012 R2 64-bit operating system?

    Help us to this problem as soon as POSSIBLE and its very high priority for us.

    Kind regards

    Gaudin. B

    Hello

    CLJ 4600 is not supported on Windows Server 2012. However, you can use HP Universal Print Driver (UPD) for print on CLJ 4600 of Win Server 2012.

    Here is a list of the printers supported with the UPD: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04324001#N106AD

    Specification of the UPD: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04380141

    Thank you

  • HP Color Laserjet: HP Color LaserJet - lines/stripes

    Hello

    I have a HP color LaserJet and I get a lot of lines and streaks on my printed pages.

    I also note toner inside the printer and my printer seems to take cleaning cycles more than before.

    Thank you!

    Although I work for HP, my posts are MY opinion and not those of HP.

    I would recommend some of the things

    First of all, make sure that your firmware is up-to-date, go to the page software and drivers on HP.com download and install the latest firmware available for the printer.

    Then, make sure that the toner collection unit is not complete

    Finally, print a cleaning of the control panel of the printer page, normally, you should select the following text in the menu:

    • Maintenance of the unit
    • Calibration / cleaning
    • Cleaning page

    You can also view this document as well.

    HP Color LaserJet Enterprise M552, M553 and MFP M577 - lines/stripes, toner and cleaning cycles dust excessive

    Hope that helps.

  • Color LaserJet M277dw MFP: Cartridge not recognized after HP recently updated.

    I can use WIndows 10 if the fix is available for this OS.

    I recently updated my HP LaserJet, and after the update, he refused to print, scan or copy. The error message on the display says: "Cartridge not recognized" and it has a large image of the yellow and black cartridge, cyan and magenta those smaller, but below. The printer has a wireless connection to internet.

    Any help would be greatly appreciated.

    Thank you

    Hello

    Install the following firmware for your printer, and then look for a difference:

    http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/swItemId/kJ-149905-2

    Kind regards

    Shlomi

  • Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

    Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

    I tried, repeatedly, to install the software from the disc supplied with the printer and also a 126.6 mb download HP Color LaserJet MFP printer M477 Pro series full software and drivers. The results are the same with a source - installation apparently progresses up to connect it the indicator product of progression from screen reached 99%, how it gives an error message "a Setup operation took too long to run. It is a fatal error, preventing the use of the product. Restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. "It takes about 20 minutes for the phase of installation to go from 0 to 99%, and then later hooked up to 99% for 2-5 minutes, the error message is displayed.

    I am able to print to this printer, but at least do not have the ability to scan from the computer there is no indication that the I.R.I.S. OCR software is installed.

    I had care of do not connect USB until you are educated.

    I tried repeating the installation without uninstalling first and get the same result.

    I used the uninstall contained the disk feature, and have deleted the printer to the computer using the Panel between the installation attempts.

    I tried to do a right click to run the installer as administrator and get the same result.

    I tried to install after clean boots with turned off Windows Firewall and all functions of the software Norton Internet Security including its function of firewall turned off.

    The event viewer displays none error entry at all and no entry identifies HP as the source of an event.

    I tried to connect via USB 2.0 and 3.0 ports.

    I cleaned recycle them and temporary folders.

    I have updated the firmware of the printer to the 20160331 version.

    Printed printer configuration report will not display any errors, nor that the printer itself indicates something is wrong and confirms the update of the firmware.

    I deselected the optional software, the devices experience HP and I.R.I.S. OCR, trying to install only the required files two more program scanning HP.

    Thanks for any help solving this.

    I think I understood the question, 10 windows installs its own driver, and the installation program expects the hp driver to install.

    DO this FOR THE HP INSTALLER PROCESS (when the percentage meter goes)

    1. go into the Device Manager and find the printer in the list of devices

    2. right click on the printer and select "Update Driver software"

    3. click on "Browse my computer for driver software".

    4. choose "Let Me pick one...» »

    5. Select the named driver: HP Color LaserJet MFP M477 PCL-6 Pro (make sure it's one with a dash between the pcl and 6!)

    6. click next and back to the installation of hp box and must now see the printer and continue the installation.

    -Alex

  • Color Laserjet 2550 L and XP SP3

    Hello

    I installed XP SP3, last week and since I was not able to print from my color laserjet 2550 L printer. I tried the windows troubleshooting printing suggestions for the use of different drivers, but no luck. Any body out there got any advice, it's a pain not being able to print.

    Thank you very much

    If there is no Purifier not listed on the Web site nothing listed in your programs menu or add remove software window, then all you have is a base driver installation.  Following the steps listed for remove driver and the entrance to the server properties should be sufficient.  Manual uninstallation is for printers that have utility programs or use Software Solutions of Support or Director.  Even still, following the instructions provided here should at least bring basic functionality.

Maybe you are looking for