Color LaserJet MFP M277 dw Pro: Setup disk gives an error and stops before the connection to the printer

Similar Questions

• HP Color LaserJet MFP M277 Pro: LaserJet MFP M277dw announces its own wireless network

  I just installed a new HP Color LaserJet M277dw MFP Pro and noticed that it creates its own network wireless with the name ' HP-Setup > LaserJet 5 c-277. Even if the WiFi is turned off.

  I don't want the printer to make her presence known on WiFi and would like to know how I can turn this 'feature '.

  What is this function? I couldn't find any information about this in the manual, nor any of the settings of the printer where the name ' HP-Setup > LaserJet 5 c-277 "appears.

  @seron

  Ok...

  Try changing the Direct wireless / activate - or combination is necessary to turn the setting and the close up with the 'off' setting / disabled.

  In other words, no matter what the setting, Direct wireless can light up.

  Leave a few seconds between the time where as you toggle the setting.

  If that does not hit on it free, toggle the setting and then turn the printer off for about 20 seconds and then turn on the printer.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Color LaserJet MFP M277 Pro: No software or drivers are available for HP Color LaserJet Pro M277dw MFP

  Trying to download the latest drivers (I couldn't scan with Easy Scan more after the release of macOS sierra 10.12) I received the following massage

  http://support.HP.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-m277-series/7089945/model/...

  No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product home page.

  PS: My OS has been identified correctly in the web page.

  Hi @pisca46,

  Thank you for joining the HP Forums!

  I understand that there is no drivers for your HP Color LaserJet Pro MFP M277dw on Mac OS X 10.12 Sierra. I am pleased to see that for you!

  You are right that there are currently no drivers available at this time. In the meantime, I suggest trying the rest of this guide, of install a printer Mac driver by using Apple Software Updateand then try using the Apple Image Capture.

  Otherwise, all we can do is wait for the drivers and software provision, or plan to use an older version of Mac OS X.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this helps!

• HP Color LaserJet MFP M277 Pro: Problem in black with print on the right side of the paper on a HP Color LaserJet Pro M277dw MFP

  When I print a page of text or an image to be in color or black and white about 1.5 inches on the right side of the page, the black part is dimmed.  I tried to shake the black toner, but nothing has changed...  Should I replace the black toner?

  Hey @candreas,

  Welcome to the Forums of HP Support!

  I see that you have some problems with printing faded on the side of your impressions of your printer Laserjet M277dw range. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once completed, this document describes How to solve print quality problems with your printer.

  If after following the above, are you always see fainted to prints, either the cartridge or the printer needs to be replaced. You can contact the HP Support by clicking here and filling out the form below.

  Please let me know the results after following the above. If you are able to improve the print quality or to reach a resolution with the support, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Color LaserJet MFP M277 Pro: My wireless printer is 'offline' on my computer when wifi works

  When you try to print a word document on my printer (wireless), I get error that is offline.  I can print on my printer from my Iphone but not my laptop.  I restarted, computer, printer and wifi, but nothing seems to help my printer back online.  I would appreciate help!

  Welcome to the HP Forums, I hope that you are @mhs15,

  I stumbled upon your post on your LaserJet M277 display offline and wanted to respond to my suggestions. See the link below and try the steps in their entirety and you should be in line with the printer at the time wherever you are finished! Do not miss step 9: other things to try!

  Printer is offline (Windows)

  If you have trouble, let me know and I'll do my best to help.

  Send me a 'thanks' for my answer to help you, or to show recognition, click the thumb upward below please! If I helped you a solution, click on "accept as a Solution.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• HP Color LaserJet M277n MFP: HP Color LaserJet MFP M277n, no problems with scan to folder network and internet connection.

  I just bought a 277n MFP which I am running wireless. I have problems with:

  1 - the printer is connected to the internet (no problem connecting to the network and printing)

  2 - definition of networks for scanning file (this is how this problem started because I tried to update the firmware)

  1.

  Searched the forum and found some good articles. Tried to restart and change the DNS as shown without success. Other means?

  2. follow-up guide how to set up an SMB shared folder, but without success.

  I shared "\\Johans-MacBook-Pro\users\johan\documents" under OSX and did the same thing in the printer web setup. Even tried with the entrance of my user name and password. When I press 'save and test' I don't have that "the test failed. Try again. »
  Any suggestions?

  Best regards

  Johan

  Hi @Johan84,

  You can use DHCP or an IP fixed, but you will need to set the DNS.

  Disable the IPv6 setting on the printer.

  Go to the printer settings.

  Configuration of the network.

  Network services.

  IPv6.

  Turn the power off.

  These steps should help with scanning to email.

  Let me know. Thank you.

• HP Color LaserJet MFP M277 Pro: scanning HP Color LaserJet Pro MFP M277

  
  

  Hello

  In the HP scanning software, verify that the Scan Sorce defined as ADF not as flat glass.

  Please let me know if any difficulties,

  Shlomi

• HP Color LaserJet MFP M277 Pro: History FAX for HP Color LaserJet Pro M277dw MFP

  Hello, is there a history of fax for the m277dw? We use the fax of harware so far, not the web interface.

  Thank you

  Hello @Vassili,

  It is a great place to get help! I read your post and see that you want to know if there is a history of available fax. I want to help you solve this problem.

  You can print a report from the Fax activity log. In my view, there is a limit that it can print from history.

  • Touch the Fax icon on the printer.
  • Menu fax.
  • Fax reports.
  • Fax activity log.
  • Print the report.

  You can click on the "accept as a Solution" If the problem is resolved and the 'Thumbs Up' for my effort. Please hold me. Good luck!

• HP Color Laserjet MFP M277 Pro: Unexpected tray size 2

  How dio I solve this problem? I saw a post on a similar instructions for printer on how to clean the print roller (?), but it was not for this printer. It does not say 'cleaning' after that it prints the first page of what either.

  I tried unplugging then on, unplugging while disable, uninstall and reinstall the printer and manually setting paper on the printer itself.

  If I click on "OK" after the message, it just prints the first page, goes into cleaning and gives the same message. "

  Thank you!  Cleaning of the rollers and it works again.

• HP Color Laserjet MFP m277 Pro: can I put my old toner cartridge to finish?

  I hope it's a simple question.

  We changed the toner Cyan on the printer cartridge until it was over. There was a problem and we thought he meant that the cartridge is empty. The problem turned out to be something else. So now, I have a cartridge that is perhaps used three quarters and a new in printing.

  Question: when the CURRENT one runs out, I can put the previous again in the printer to use, without causing any problems for the printer?

  Thanks for any advice.

  Yes, you can put a Toner Cartridge used back with no problem, the printer may indicate its levels of toner correctly, but it can be used without any problem.

  Kind regards

  Shlomi

• Color Laserjet MFP M277DW Pro: scan to pdf corrupted

  I use Nitro PDF, and every time that I scan to PDF it is said the first page was damaged and has been repaired.   But it is empty, no content on page 1. This will happen if I use the shipper of record or the screen.  I just bought a new laptop, and there was this problem on my old laptop as well.  Scan to JPEG works but then have to take the extra step to convert the JPEG to PDF and it's a hassle.  Why the first page is always corrupt?

  Hello

  Do you have installled of Adobe Reader on your PC? (even if not used as the default viewer)?

  As you can find the system requirements below, it is part of the configuration required to make full use of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04515051/

  Try to install it starting from the following link, then try to scan the image:

  http://get.Adobe.com/reader/

  Now try to open the file with Nitro PDF, if the same persists check if you can see a difference with Adobe Reader.

  Shlomi

• HP Color Laserjet M277dw MFP: Cannot scan HP Color Laserjet MFP M277dw on Mac OS 10.6

  Hello, I can not scan to network drive using the above mentioned printer. Scan to USB key is possible.

  I downloaded the update (version 20160331) firmware image, but impossible to install the program. After double click, nothing happens. Any ideas?

  Thank you and best regards

  Christoph

  Hi Christoph,

  The printer is not compatible with Snow Leopard, it is supported on Lion (10.7) or later versions.

  You can find the system requirements below:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-Pro-MFP-M277-series/7089945/model/7089949/document/c04515051/

  The update of the firmware utilitywas not desinged for your operating system and therefore does not work on it.

  As the connectewd printer to a network, follow these steps to update firmware directly from the menu of the printer:

  http://support.HP.com/us-en/product/HP-Color-LaserJet-MFP-M277-series/7089945/model/7089949/document/c04517106/

  If the implementation of scan to a shared folder on your grave down Mac, please specify the exact error, and the parameters used (path of the shared folder used, etc.) also well done you have shared this folder your Mac form?

• Color LaserJet MFP M477fdn Pro: M477 Software Installation fails at 99%

  Like others who have posted here, I have been unable to get the printer software to complete the installation. The printer is a Color LaserJet Pro MFP M477fdn, 3 months. I'm trying to install the software on a new workstation HP Z240 performing Windows 10 (64-bit). The connection is via USB cable. The printer and the software have been previously used with a Windows 7 machine without problem.

  I tried, repeatedly, to install the software from the disc supplied with the printer and also a 126.6 mb download HP Color LaserJet MFP printer M477 Pro series full software and drivers. The results are the same with a source - installation apparently progresses up to connect it the indicator product of progression from screen reached 99%, how it gives an error message "a Setup operation took too long to run. It is a fatal error, preventing the use of the product. Restart your computer and run this installer again. If the problem persists, please visit the web site of product support for your product. "It takes about 20 minutes for the phase of installation to go from 0 to 99%, and then later hooked up to 99% for 2-5 minutes, the error message is displayed.

  I am able to print to this printer, but at least do not have the ability to scan from the computer there is no indication that the I.R.I.S. OCR software is installed.

  I had care of do not connect USB until you are educated.

  I tried repeating the installation without uninstalling first and get the same result.

  I used the uninstall contained the disk feature, and have deleted the printer to the computer using the Panel between the installation attempts.

  I tried to do a right click to run the installer as administrator and get the same result.

  I tried to install after clean boots with turned off Windows Firewall and all functions of the software Norton Internet Security including its function of firewall turned off.

  The event viewer displays none error entry at all and no entry identifies HP as the source of an event.

  I tried to connect via USB 2.0 and 3.0 ports.

  I cleaned recycle them and temporary folders.

  I have updated the firmware of the printer to the 20160331 version.

  Printed printer configuration report will not display any errors, nor that the printer itself indicates something is wrong and confirms the update of the firmware.

  I deselected the optional software, the devices experience HP and I.R.I.S. OCR, trying to install only the required files two more program scanning HP.

  Thanks for any help solving this.

  I think I understood the question, 10 windows installs its own driver, and the installation program expects the hp driver to install.

  DO this FOR THE HP INSTALLER PROCESS (when the percentage meter goes)

  1. go into the Device Manager and find the printer in the list of devices

  2. right click on the printer and select "Update Driver software"

  3. click on "Browse my computer for driver software".

  4. choose "Let Me pick one...» »

  5. Select the named driver: HP Color LaserJet MFP M477 PCL-6 Pro (make sure it's one with a dash between the pcl and 6!)

  6. click next and back to the installation of hp box and must now see the printer and continue the installation.

  -Alex

• Color LaserJet MFP M277dw Pro: MFP M277dw unable to connect to wifi

  I just bought the Color LaserJet MFP M277dw Pro, and I can't connect to wifi. I have it connected via a USB cable and it works fine, it's just that I can't seem to connect to my wifi. The wifi seems fine, just connect my existing devices right (MacBook, iPhone, iPad). It finds the network, but it seems to expire when I put the password to connect.

  Hi @StephanieB2,

  Welcome to the Forums of HP Support! I understand that you are having problems with the networking of the printer. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It's really weird that the printer is expire when you put the network password.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You can also configure the printer on the wireless network, thanks to the Wi - Fi Direct connection.

  Tap the icon on the screen of the printer wireless.

  Select the Wi - Fi Direct connection.

  Turn it on, if it isn't already, and if there is a code it marks down.

  Then on the Mac, go to the airport icon and connect to the network printer. (Direct 69 HP Laserjet M277)

  If requested a code or password, put the one you noted.

  Then open Safari and type 192.168.223.1.

  He will be responsible: the printer Web server integrated.

  Click the network tab.

  On the left side of the window, select Wireless Network Configuration and fill your information.

  Apply the settings.

  Can connect you to your network.

  Then add the printer.

  Click on the Apple menu, click System Preferences.
  Scanners & printers, then click the plus sign +.

  Select the printer in the list.

  Select your printer from the drop-down and click on the Add button.

  Test the printer.

  If there is anything else I can help you, let me know. Thank you.

• Color LaserJet MFP M177fw Pro: installation of web services blocked to 'connection '.

  I'm trying to enable Web Services on this new LaserJet.  I am in the built-in Web Server page and the configuration of Web Services tab.  I clicked on 'Turn on' and it just keeps spinning in connection...

  DNS is 8888 and 8844

  All the other tabs work; It is connected to the computer and the Internet.  Help please?

  Thank you!

  Hi @crowndude,

  I see that you have problems with Web Services. I want to help you.

  I have provided a few steps to try to see if we can solve this problem.

  Turn off IPv6 on the printer.

  Go to configuration, network configuration, network, IPv6 Services and turn it off.

  This DNS works better for Laserjet printers. Please change the settings to see if this will help the printer built-in Web server.

  Preferred DNS address: 209.244.0.3
  Auxiliary DNS address: 209.244.0.4

  Power cycle the printer.

  If you still have questions, please continue with the following steps:

  Update the firmware of the printer by a USB connection. HP Color LaserJet Pro MFP Firmware update M177fw.

  Configure a static IP address for the printer. Proceed to Solution 3: printer of the assign a static IP address.

  Printer HP Color LaserJet Pro MFP M177fw and HP LaserJet Pro MFP M127fw and M128fw printers - printer does not keep the Wi - Fi connection.

  I'll send you another step to try in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If there is anything else I can help you, let me know. Thank you.