Communicator.exe has stopped working

Hi, my computer is running windows 7 and I continually get a popup saying communicator.exe has stopped working. I copy and paste the details of the event. I tried a lot to rectify with no luck. Thank you very much Wendy

Problem event name: APPCRASH

Application name: Communicator.exe

Application version: 0.0.0.0

Application timestamp: 5303dd50

Fault Module name: Communicator.exe

Fault Module Version: 0.0.0.0

Timestamp of Module error: 5303dd50

Exception code: c0000005

Exception offset: 0000ee4d

OS version: 6.1.7601.2.1.0.768.3

Locale ID: 5129

Additional information 1.4 d 48

More information 2: 4d4876ad444c3fffdc4d0789146d7d7b

Information additional 3:9389

Additional information 4: 93896155289167d42c1890bc5837291b

Read our privacy statement online:

http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

If the online privacy statement is not available, please read our offline privacy statement:

C:\Windows\system32\en-US\erofflps.txt

Not sure, but you have installed MS Office Communicator? - http://www.processlibrary.com/en/directory/files/communicator/222824/ and http://www.microsoft.com/communicationsserver/en/au/office-communicator.aspx for example?

If so, as a test, see if you can stop working automatically, along these lines - http://office.microsoft.com/en-gb/communicator-help/stop-communicator-from-starting-automatically-HP001155998.aspx (which assumes you want to use it normally)?

Tags: Windows

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