Completely dead blackBerry Torch 9860 smartphones

Hello

I just got a Torch 9860. To connect to our corporate network, I was advised to remove the battery and re-insert it to force a hard reset. After that, he seems to have made the device completely unusable. It does not meet the power button, no lights don't Flash, nothing. The battery was at nearly 70 percent before this happened, so I don't think it's a question of level of battery charge. I have it plugged into the supplied charger and no still no sign of life - not even a charging light after several hours. The battery is inserted correctly.

Are there clever ways to resurrect or should simply be returned for a replacement? It is rather disappointing that it would fail almost immediately.

Thank you!

I think I came to the same conclusion. There seems to be nothing else that can be done. I'm still very puzzled why a systematic hard reset would be "brick" the device. I hope that the next section is more robust.

Thanks for your help!

Tags: BlackBerry Smartphones

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