BlackBerry Torch 9860 (GSM) smartphone connects to 3G

Similar Questions

• BlackBerry Torch 9860 of Smartphones trackball

  The my 9860 trackball does not work, can anyone help me on this?

  Hello and welcome to the community!

  Please check your model number:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  The 9860 has a TrackPad, not a TrackBall...

  However, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, "does not work" is a bit vague. Can you expand on that? There is no nothing? Or do some things work and some don't. Please be explicit.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Torch 9860 stuck on the update of the software help!

  I have a blackberry torch 9860 and its deadlock over 18% on the software update, Ive out twice the battery, then no difference and my habit of blackberry desktop to pick it up, ID really appreciate it if someone could help me please!

  As soon as possible!

  Thank you!

  If BlackBerry Desktop Software does not recognize your phone, you're really out of luck. It is imperative that the BDS connects to your phone.

  RIM has this to say about getting your phone to connect to the BDS:

  http://www.BlackBerry.com/BTSC/KB10144

  I hope that helps you.

• Completely dead blackBerry Torch 9860 smartphones

  Hello

  I just got a Torch 9860. To connect to our corporate network, I was advised to remove the battery and re-insert it to force a hard reset. After that, he seems to have made the device completely unusable. It does not meet the power button, no lights don't Flash, nothing. The battery was at nearly 70 percent before this happened, so I don't think it's a question of level of battery charge. I have it plugged into the supplied charger and no still no sign of life - not even a charging light after several hours. The battery is inserted correctly.

  Are there clever ways to resurrect or should simply be returned for a replacement? It is rather disappointing that it would fail almost immediately.

  Thank you!

  I think I came to the same conclusion. There seems to be nothing else that can be done. I'm still very puzzled why a systematic hard reset would be "brick" the device. I hope that the next section is more robust.

  Thanks for your help!

• BlackBerry Smartphones Blackberry Torch 9860

  I have a Blackberry Torch 9860, which has just started a problem with unlocking, you lock it on top of the handet, and a few seconds, it opens again, is there a way to stop him to unlock the keyboard? It is still used to be ok until today. Thank you

  Hello joblake66,

  Welcome to the community,

  You have recently installed any app to lock your device?

  Prince

  Click 'Like' If you want to thank someone.
  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Blackberry torch 9860. Page of the BBC do not pinch and zoom.

  Hey, it's the first Blackberry torch 9860, I bought. Can someone please tell me why I can't pinch and zoom in on the BBC mobile website? I have this as my home page. I can scroll top down and touch a news item and open it, but it won't pinch and zoom.

  Still not working on my blackberry. So I have to assume that it is not meant to be.

• BlackBerry Torch 9860 smartphones does not connect with the pc via the USB port.

  We have a new Torch 9860 which does not connect with a PC via the USB port.  What should do?

  SlaKir wrote:

  The answer is YES

  Well, then your USB port is likely.

  Restart the PC and BlackBerry (with smart BlackBerry power onthe phone, remove the battery for a minute and then reinsert the battery to restart).

  Then, connect with the USB cable and a rear main USB port at the back of the PC, not a front USB port.

  Hear a ringing or sound from the PC indicating that the BlackBerry is connected?

  Start the BlackBerry Desktop Manager software. Give it a minute to recognize the connected BlackBerry device... you see the code PIN of BlackBerry on the PC in the BlackBerry Desktop software?

• Smartphones from blackBerry Torch 9860 to the touch of the screen does not

  Dear all,

  I Torch 9860 and facing a serious problem is the touchscreen always due to a malfunction "a little bit of work and some does not" all keys work well, I removed the protector of screen touch and connected my phone to my PC via USB and updated its software via BlackBerry Desktop Software and the problem still exists.

  Kindly help on this problem,

  Thank you

  Kamel

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Also please consider it maybe a problem with the hardware... for which no amount of internet-remote diagnosis or solutions at the level of the OS/software will be of no use.

  Good luck and let us know!

• Problems of blackBerry Smartphones Blackberry Torch 9860

  I have the Torch 9860

  I bought a few months ago. I was not happy with the speed or the softness of my phone. There are several times when it works very well and I'm happy with it, but there are too many times when I am very dissatisfied with it.

  He will go through periods where it freezes for 10 seconds at a time and also time when it will not unlock for 10-20 seconds each time. I hit the Unlock button and nothing happens until about 10-20 seconds later and my phone will often fly through everything trying to catch up and eventually open random apps or icons that I didn't open. Every night and often throughout the day, I'll check if the unused applications are closed, email & messages, as well as internet history is all removed in the hope to run more smooth/more fast. I also use the Auto on/off function every night.

  I looked all over for an e-mail with Blackberry about this investigation, but I couldn't find a place signle contact everywhere on the site other than here...

  Is there anything else I can do to improve this? In the ad, he explains how quickly and is smooth in this phone, but I was disappointed a lot too.

  Thank you.

  Try a battery pull if you please, with the BlackBerry device powered on, remove the battery 15 seconds and then reinsert the battery to reboot the device. This will clear all hide as restarting a PC. Then try again and see if the problem persists.

  What OS are you on? On your device, type a new message MYVER and a space after to see and report please.

  I saw some risk to slow down sometimes phone apps

  A card full of songs and photos will take a long time to generate the thumbnails and the song, making it may be slow in first use playlist.

  On device, go to Options, device, application management is a great way to see what your applications with your use of the CPU on Smartphone. Simply drag bar greater than CPU and see what happens. Also touch the CPU menu to see other time variables. I discovered that an application has been eroding CPU cycles on my own

  Disable Compression on the memory card? go to Options, device, storage

  using a custom theme? Try it for a day that factory by default to avoid your theme

  remember the ESC key to close most applications, with the exception of GPS and some chat clients. other applications must use the menu and then exit or close. The key furthest to the right is a key to the House and does not close on its own apps, but will put an end to the calls.

• Smartphones from blackBerry Torch 9860 uses any WiFi

  Hi all
   
  I bought the BB Torch 9860 before two days and I already have the plan for the data set (200 MB). I connected to my WiFi at home, and it shows that it is connected. Now when I'm at home and I want to surf the internet, it's using the carrier's data package, but I want to use WiFi. I've looked everywhere and I can't find a solution. any help?
   
  Notes:
   
  On the home screen, I can see my WiFi network name and my name carrier (Etisalat). When I go to "Manage connections", it shows that I am connected to the wireless network. but I've never seen signal icon WiFi in blue or green or any color that gray (which means that the BB does not use WiFi at all)
  I want to set the default internet access in WiFi. But how?
  Some people told me that it will automatically switch between WiFi and the packet data, but as far as I see it, it switches at all.

  It's my WiFi diagnostic report:
   
  A Wi - Fi connection
  Current profile: Wael Netword
  SSID: Wael Netword
  AP MAC address: 00:25:91:F4:82
  Type of security: WPA Personal
  Local IP address: 192.168.1.101
  Signal level:-63 dBm
  Data connection speed: 48 MB/s
  Status: Acquired network
   
  VPN
  Current profile:
  Address of the hub:
  Contact: n/a
  Authentication: n/a
  Secure the device IP:
  Status: VPN profile is not found.
   
  BlackBerry infrastructure
  Connection: error
  Router authentication: N/A
  Authentication server: N/A
  Empower your business with BlackBerry® and Etisalat Mobile Solutions

  Any ideas?
  Appreciated in advance...

  Here are some tips:
  When your Wi - Fi connector is enabled on your torch, you get a grey logo Wi - Fi on your home screen.

  When your flashlight is really connected to your local Wi - Fi network, the Wi - Fi icon becomes bright white. So if it is not the case, open the details of the Wi - Fi network (perhaps you incorrectly typed in the for example shared key)

  now, once the Wi - Fi icon is white light, it means that anything on your device will connect preference towards the world of the internet using Wi - Fi instead of cellular network.

  I know that you have a BlackBerry 7 device, but please read this article of the public knowledge base, it is pretty close to what should happen on your device, in theory:

  Article ID: KB23699 Selection of browser simplified to BlackBerry 6

• Smartphones from blackBerry Torch 9860 upgraded to OS7.1

  I've updated to OS7.1 and I can't find the FM radio. Now I don't really know if the BB Torch 9860 is featured to get it and upgrade.

  Help please.

  Hello

  Please see this:

  • http://blogs.BlackBerry.com/2012/01/BlackBerry-7-1-update/

  As you will read, your model does not include the necessary equipment (a FM radio tuner) for this feature.

  Good luck!

• Smartphones from blackBerry Torch 9860 abandoned, what is the replacement?

  I contacted my provider to order a new phone for a new employee and told me the Torch 9860 was interrupted, and there is no replacement for it.

  Can someone shed some light on why this model was abandoned and if there will be a replacement for it?

  It might have been interrupted by Telus, but not RIM/BlackBerry.

  You will need ask Telus why they discontinued it!

• BlackBerry Torch 9800 of Smartphones "email set up the icon does not"... impossible to change or set up e-mail accounts.

  Torch 9800, network provider, O2 UK.

  Even if my BlackBerry with O2 service is connected and works as usual, I'm totally without enamel on my Torch 9800. I've owned the Torch 9800 since March. Everything has been fine until last week when I changed the password on one of the 3 email accounts I had set up on my device.  This change of password remains one of the accounts cannot send or receive mail and is also brings me to discover I couldn't enter e-mail address set up on my device or via my site of network providers ( www.o2email.co.uk ).

  I spent hours on the phone with O2 debate this issue. The usual controls and procedures have been carried out, battery pulls, checking settings, etc. and service books were removed and returned several times. These actions have not solved the problem but rather leads to the loss of my other accounts Unit 2 e-mail which work properly but have now disappeared in the air. After trying all possible solutions with O2 I come here looking for an answer.

  When I visit my mail service BlackBerry network providers trying to create an account using my PIN etc, I absolutely do a pop up box with the message error "your account is not accessed through an HTML browser. Please use your devive to access BlackBerry Internet Service "!  The result is the same, that I connect from my camera on 3 G or wireless, or from a PC (tried several browsers).

  On my camera, when I click the icon email accounts in the menu setup that nothing happens, no answer at all. I tried several times and there is no way to configure or change e-mail accounts. I am without mail on my device and growing more and more short of patience.

  Now, I'm hoping someone here can give me some advice on how to solve this problem. What is a BlackBerry without e-mail capabilities? I see electronic research set up on the Torch 9800 that I'm not alone here so if someone to BlackBerry is to listen to the problems? If it's a matter of Torch 9800 so I am sure that you will do everything you can to solve this problem, but waiting to help by offering a solution to the problems mentioned.

  Thank you

  Welcome to the forums, bs342!

  Well, since you have searched the forums, you're probably aware that the problem you are reporting is unfortunately a common these days.  The good news is that RIM is certainly aware and are working on the problem.

  First of all, we will try something on your computer.  What browser do you use?  Your problem, it could well be as simple as to clear the cache of your browser, then closing and reopening the browser for the website to try again.

  If this does not work, try this:

  In the browser of your device, select mobile.blackberry.com. Select the country of your choice, then click Communicate > Email. Scroll to other personal e-mails and click on join now, then start the configuration of e-mail. You should be able to integrate your e-mail accounts in this way until RIM has solved this problem.

  Please let us know how it goes!

• BlackBerry Smartphones Portuguese (Brazil) language input for BlackBerry Torch 9860 3 Optus Australia

  Hello! Can someone help me please? I write a lot of texts and emails in Brazilian Portuguese and it would be very useful if I had it in my camera because the phone is always trying to change my words. I checked the input languages, I already installed on the phone and there is no Portuguese. I tried to check on the desktop software there is no Portuguese there. The software running in my phone is 7.1.0 Bundle 921 (5.1.0.230 platform v7.1.0.267). Thank you.

  Hi lulisbeiro,

  You want to do is get a version of the OS that has the languages included.  Try to download the version of Telus Mobility, as it is the same version of the OS, but has all of the included languages.  You can download it here (simply select the 9860 Torch in the dropdown menu drop-down):

  https://swdownloads.BlackBerry.com/downloads/entry.do?code=02A32AD2669E6FE298E607FE7CC0E1A0

  Once you have downloaded the OS, install it on your computer, and then reload the operating system using the following steps:

  1. Above all, back up your BlackBerry device.  Open BlackBerry Desktop Manager and select backup and restore.  In the next screen, select backup and perform a full backup of your data on the device.  Note the location of the backup file (usually in the Documents folder).  Close the BlackBerry Desktop Manager and let your connected device.
  2. Open Windows Explorer and navigate to the following folder: C:\Program Files\Common search in Motion\AppLoader\ and delete the Vendor.xml file.  Then, open the Loader.exe file in the same folder.  On 64-bit computers, the file is located in C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader.  According to the settings on your computer, you may need to show hidden folders (under file > Options for Windows XP or organize > folder and Search Options in Windows Vista).
  3. After the configuration of the aircraft has been recovered, you will be on the device Application selection page.  You can scroll through the list for all desired applications are selected.  You can also deselect all applications that you do not use to save space.  Click Next.
  4. On the next page, click on the Advanced button.  Check the two checkboxes (delete all application data and delete all currently installed applications) are checked.  Click Next.
  5. To proceed with the OS reinstall.  Note that this process can take 10 to 30 minutes (usually about 10 minutes).  Do not unplug the device.
  6. Once the process is complete, open the BlackBerry Desktop Manager.  Select backup and restore and open the restore application.  Select the file to restore (Backup-(Year-Month-Day) .ipd) and click Open.  Follow the steps to restore your device.
  7. Re-activate your connection to device by clicking on manage connections and turn on your Mobile network.  Download all the missing applications and re - connect to any device BlueTooth and you have completed.

  Who should do it for you!

• JavalangNullPointerException of Smartphones blackBerry Torch 9860

  Whever I want to change the wallpaper in - Option > display > home screen Preferences > Wallpaper change... as I select the wallpaper message appears "javalangNullPointerException time I pressed ok... does not change the wallpaper and the message keep appearing as many times I try...»

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!