Complex platform swap Questions

Similar Questions

• Cross-platform upgrade question

  I'm posting this question here, as I've had less than satisfactory results from ask customer support about this. I know that this forum is moderated by some great people at Adobe and hope someone can clarify this matter for me.

  I currently own CS3 Design Premium for Windows and need to buy CS5 for Mac. A search for 'Cross-platform swap' on Adobe has led me to this page: http://kb2.adobe.com/cps/405/kb405819.html. However, the instructions do not match what is available on the support page. Under return/exchange/refund , I have only the following options:

  • Duplicate command
  • Product not performed / works as expected
  • Incorrect update bought
  • Bought the wrong product/platform/language
  • Delivery problems
  • Cannot download the order
  • Wrong product delivered

  None of these options is correct as described in the article. I decided to discuss with the customer and the representative told me that all I had to do is shut down the upgrade and I could choose what platform to install on the first run. Really? The representative stated that CS5 included two disks, one for installation of Windows and the other for OS X. He assured me that I would have no problem to install CS5 on my Mac upgrade, although I've never installed CS3 on this machine.

  I am skeptical about this approach for two reasons: one, Adobe has never offered together Win and Mac disks for versions of CS. Two, when I go to the pre-order CS5, I need to make a choice between platforms.

  Has Adobe changed its mode of delivery of Creative Suite products? Are really included two disks of platform? If this is not the case, there are two things that must be accomplished:

  1. Article http://kb2.Adobe.com/CPS/405/kb405819.html must be corrected. Cannot perform the steps as described.
  2. Representatives of support for customers should be advised that they provide incorrect information regarding cross-platform upgrade procedures.

  Finally, I need information correct on how to go about upgrading my CS3 to CS5 Mac Windows. I buy an upgrade disc and use my CS3 serial number to install? I do some sort of return and if so, how?

  Thanks in advance to anyone from Adobe who is willing to take the time to answer my question.

  Line background here, you need to call Adobe to do this. A cross-platform swap is possible only for the current versions.

  What you need to call and tell them that you want to upgrade Windows CS3 to CS5 Mac. It's as simple as that.

  Bob

• The platform swap

  I recently bought a MacBook to allow me to work more efficiently on my projects and I need a swap of platform. However, this site with instructions puts me in an infinite loop to the Web site. Any help? Conversion of Production Premium CS6 PC to Mac.

  Exchange a product for a different version of the language or platform

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• A facility after platform Swap Photoshop Elements 12 & first Elements 12

  I've been sent links to allow me to download 12 Photoshop and first elements 12 elements after permutation of the platforms.  When I download the install file on my mac it works but when it comes to the screen "log", once I click on the Connect button it looks like his attempt to sign.  He is sitting for many hours and does not move on any.  I tried several times but nothing helped.  Am I missing something?

  Sorted!  Installed Adobe Application Manager, installed Creative creative cloud was enacted and then run installation of Photoshop elements 12 and first elements 12 without any problem.

• HP Pavilion p7-1233w: case swap questions

  I made some recent improvements made to my PC. These include an additional 8 GB or RAM, for a total of 16 GB, a 500W power supply, and a MSI Radeon R9 280 / 3GB GPU. The new GPU itself hardly fit into the existing casing. Then with all the extra stuff in there, my time become too high for my taste so I put the cover on the case. So Ive done turn it opened these days. Ive had a case of full size of an old computer. Its got an extra fan in the side panel and a place for a 120mm fan on the back instead of the 80 mm, I currently have. Moreover its got a side clear cool panel so you can see all my cool lights and stuff lol.

  Sort of, I was looking at all the connections. The case I want to put things has a few different things. The main thing I noticed was the front USB connectors. The case of HP has a big plug for USB 3.0, but if I have looks like it has just a USB port and taking in the case is different. The headphone jack and the microphone looks the same.

  For the HARD disk and lights power wires and the switch are different, but it looks like they are just separated, while each of them in the case of HP are in a jam. But it looks like they'll all hold the plug if I put them right. I just need to know what are those who go on the pins.

  Im not worried about making the 15 in the work of part 1 card reader. I haven't used an any of them since I got the computer and they just collect dust though.

  Hello

  The following image shows the pinout which is common to several headers in front. Only the LED pins are sensitive to polarity.

  

• Pavilion G7 1330dx: Pavilion g7 Motherboard Swap question

  
  

  Depends on how they test the reader. I've had my share of experiences where SMART doesn't have to inform my OS of chess. You must pay attention to the sounds player makes, clicks and beeps are good indicators of the drive is dying. But also slower to read and write times.

• HP DV7 - 7323cl Hard Drive Swapping questions

  Hello friends of HP support.

  I recently bought a laptop HP DV7 - 7323cl and encounter several problems I hope I could get assistance with.

  First of all, I bought a drive SSD/hybrid I want to use instead of the original primary drive, as it is faster, has more memory space and supposedly consumes less energy.  I tried cloning the hard disk, which did not work as windows said it was missing a file somewhere in IPS (which it had).  Then, I made a set of recovery disks to reset to the factory.  Unfortunately, with this way, I get to 99% and I get an error code (I didn't write it!)  YARG ME, sorry).  I thought about doing a recovery on a USB drive, but of course am only allowed to make a single series of recoveries.

  Any thoughts on how I can get this second drive as primary?

  I did some research and finally discovered that he had something to do with the RAID drivers... who gave me this obstacle.  I complete the installation of Windows.

• Hi I need to get a swap of adobe for photoshop product platform. can someone tell me how to do this?

  I need to find a form of adobe product platform swap. where are they?

  Product change or the language platform

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• I already bought adobe Creative Suite 2 Premium crashed my windows computer, I recently bought a MAC is some type of swap of platform available?

  I already bought adobe Creative Suite 2 Premium crashed my windows computer, I recently bought a MAC is some type of swap of platform available?

  No, CS2 is not eligible for platform swap.  Only the most recent version (CS6) is eligible.

• swap the platform from PC to MAC

  CONNECTION ID [deleted by Moderator] I want to make a platform swap on behalf of my wife, Nancy. I boought the product 'Design and Web Prem CS6' and now I want to switch from PC to Mac. I heard you can do this time. Can you please make the switch? I talked to someone in 2014 (#0213113236) and today I talked to [deleted by Moderator] to this topic. He said that you could help me on this. Please update my account for Mac. Thank you. Tristan

  No member of these forums can do for you.  These are mainly user-to-user forums but even a few employees of Adobe participating here to help have no to make the Exchange.

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• Request an Exchange platform

  Hello

  I couldn't find which section should I post my question. So, I found that this section is the most appropriate.

  I have Adobe Illustrator CS5 Windows Student edition. I want to change my product for Mac OS and I checked article "Request an Exchange platform or language." However, there is one thing I want to know before I have change my product. When I order an Adobe product platform swap, can I register the exchanged product "Adobe Illustrator CS5 Mac"? If so, this means I'll be able to record the Mac version to another name that is different from my version of Windows product Adobe. Am I wrong?

  Thank you

  Yes Muyy, even if they are the two "Illustrator CS5", they are two separate independent products with different serial numbers, so you should be able to save them with the names of different software.

• I bought Acrobat Standard XI. He says its for Windows 7 or 8 platform. I just got a new computer. A Mac; that I can use on my mac? If not, can I get a discount because it is only a change of platform?

  I bought Acrobat Standard XI. He says its for Windows 7 or 8 platform. I just got a new computer. A Mac; that I can use on my mac? If not, can I get a discount because it is only a change of platform?

  Acrobat STD is not available for Mac, you can install only the Acrobat Pro version.  Platform swap option is not available in this case, the product itself is different.

  If its like version of Windows Acrobat pro, you can change it to Acrobat Pro Mac. But not Acrobat Std to Acrobat Pro.

  However, for any additional clarification, you can reach the Support from Adobe:

  Click on the button still need help and select the Chat option:

  Contact the customer service

• The upgrading and switching platforms

  I have LR3 and CS5 for Mac. I need to change the platform for Windows now, and because they are older versions is not a simple switch. Where can I find out what my upgrade to LR5 and CS6 eligibility would be, and if spending platform will be possible. CC is not an option, I've been working on 3 different computers, and CC only allows 2 installs.

  CC allows for installation on an unlimited number of computers.  the only (very minor) limitation with cc is that you can connect to, at most, two computers at a time.

  because adobe makes it easy and fast to disconnect computers has and b with the use of c of the computer, this limitation is negligible if you have an internet connection.

  CC versions allow installation and activation on, at most, two computers at a time.  so, you can also use these on more than two computers, but deactivation and activation are not as practical with these older versions (and always requires an internet connection).

  That said,

  If you want to buy an upgrade of lr with swap platform, products

  If you want to buy an upgrade of the cs with the platform swap program, http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

  If you want to check the plans of cc, CC price and membership plans | Adobe Creative Cloud

• I would like to know if it is possible to change my version of WIN of Premiere Pro CS4 for the MAC platform.

  I would like to know if it is possible to change my version of WIN of Premiere Pro CS4 for Mac.

  Thank you for any information.

  N ° platform Swaps apply only to the last version that was CS6. Apart it's a moot point - CS4 is not compatible with the current versions of Mac OS X, anyway.

  Mylenium

• How to Exchange Photoshop elements 13 Windows platform for the OS platform?

  I recently purchased Photoshop elements 13.  I use a Macbook Pro, but bought the Windows platform by accident.  How to exchange it to a compatible?  Thank you!

  Hello Rachel,

  Please visit the link given: https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html

  The platform swap

  It will be useful.

  Concerning

  Bianka Attre