'Compose SMS' blackBerry smartphones appearing is not on the e-mail options

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• Smartphones blackBerry email appearing does not in the Inbox 'correctness '.

  People,

  I have a BB Bold 9000. It has been fine synchronization for two accounts (work and personal) for almost a year now.

  This morning I updated the software (for USB/Desktop Manager), I think, OS 5, but I don't know what version.

  Now, emails on the personal account - virgin .net - make their appearance in this box the mailbox with the small red 'new message' asterisk appearing OK. On account of work - xxx.org.uk - emails are received by the device but do they not appear in this "Inbox". I can find if I go in the 'messages' folder, but no "asterisk" icon to tell me that I have new emails to work.

  I don't know (I hope!) it's something relatively simple, a setting somewhere, but if I had a good glance around the various options, I can't find anything relevant. It was working fine until this morning and I can send emails from the BB on both accounts.

  Any help gratefully received.

  Donald

  donmacn wrote:

  I think that, OS 5, but I don't know what version.

  Pretty easy to determine exactly what that release: look at the Options > about, third line down, starting with a 'v.5.x.xxx '.

  donmacn wrote:

  Now, emails on the personal account - virgin .net - make their appearance in this box the mailbox with the small red 'new message' asterisk appearing OK. On account of work - xxx.org.uk - emails are received by the device but do they not appear in this "Inbox". I can find if I go in the 'messages' folder, but no "asterisk" icon to tell me that I have new emails to work.

  Open your main Messages folder > Options > Inbox settings and check the box include what email accounts you want in the main Inbox. These UNchecked will only keep in their specific e-mail folder.

• BlackBerry Smartphones Can does not change the signature block on my internet mail from my Pearl

  The signature block on my email says "Sent from my Verizon Wireless Blackberry".  I would like to add my name and email address, but the text is not editable on the Pearl.  Does anyone know how to change this?

  Verizon Wireless Customer Service has been able to explain the problem and solve it.  For those interested here it is:

  BlackBerry Internet Service provides functionality to auto-connect to new users that does not require a user name and password.

  The user must click the settings icon to email on the BB and then click on the link create username.

  Once the username is created, you can go to www.blackberry.com/go/vzw and change the signature options.

• BlackBerry Smartphones still does not display the complete emails! UGH!

  Still my emails on my phone will not show the HTML code.  It was working fine at one point, but no matter what I try they will always show not!  Help!

  My curve has v4.5.0.81 on this subject and I use Tmobile.  I tried to return the directories of service without success.  Unless I did it wrong.  Any ideas?

  have you deleted your BIS yahoo and readded it?

  service books can return

  then check again that even the above mentioned option is set to html

  in this order

• BlackBerry smartphones get do not all my e-mail messages

  I created a new e-mail account (I wait more than 20 minutes) and I get all my emails.  I get some, but not all.  It's an e-mail from work via a web-based server.

  You have Outlook on your PC, open to download the email also?

  IF you use Outlook to download your email on your desktop PC, Outlook is probably "remove" mail from your email server when it downloads on your PC.

  There is a setting in Outlook to "Leave Messages on server".

  For MS Outlook 2003:
  1. Outlook > tools > e-mail accounts > view or change existing > next.
  2. Select the e-mail account > change > additional settings.
  3. Advanced tab > leave a copy of Messages on the server
  4. check this box.

  * You will need to make this change for each Outlook e-mail account, you have.

  Other versions of Outlook have a similar setting, although it can be found in a slightly different place of the: Advanced settings.

• BlackBerry Smartphones BB9800 Auto delete of the electronic mail box

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Thank you

  johnfss wrote:

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Hello Johnfss

  Welcome to the Forums of the BlackBerry Support

  In the settings of your device please check first if option keep Message has the Maximum value or forever. For help, see this Knowledge Base article:

  KB13093   : How to use message keep on the BlackBerry Smartphone options 

  If it is already set to Maximum, then most likely your device suffers from some memory. If our device suffer little memory so it will remove our message.

  KB14213   : The call logs, SMS text messages and emails are deleted from the BlackBerry smartphone 

  So, start by checking these things.

• BlackBerry Smartphones Please help - duplication of the e-mail messages, which makes the phone unusable...

  I tried to find an answer to this problem on the rest of the site, but all I can find are for people receiving two copies of the same message - I've received duplicate emails a minute 20 and I have no idea why.  The phone was fine until yesterday afternoon, and then began receiving duplicates.  At the beginning it was just a little, now it sends a new double about every minute for every e-mail I've received since its start to duplicate.  Last time I looked there were about 200 messages duplicated in my Inbox, and I dared not look at it from.  Therefore, messages from facebook that makes me think that it must be something to do with the phone itself.  All emails claim to be received using my gmail address, but gmail itself received a copy of each.  I have not changed the settings on my email or on my Blackberry.

  Please, if anyone has an idea how to make this stop, help me - my phone is now useless because it is so concerned with the reception of emails that all other features are slow and jerky, and I can't put the most because it's like having a fire alarm in my handbag.

  Thanks for any help!

  Thanks for the advice, but more than 800 e-mails duplicated later it seems recovering in itself!  Of course, patience is a virtue...

• BlackBerry Smartphones read/unread not in sync bewteen mail box and domino messaging devices

  Hello

  I have a problem with the sync/unread.

  Bb of the user is able to receive and send e-mail, his only problem sync read and unread.

  When he reads an e-mail from a lotus Notes client, is not sync with the device and vice versa.

  tried deactivating and activating Wireles reconciliation, return the directory service, made sure lotus notes read / settings and bb server access to the mail file, everthing seems to be OK. but the problem is still there.

  Help, please.

  Thank you

  Preni.

  Hello

  In my case, / unread table was missing from the database of the user. It was too late to do it from the backup.

  After checking with the user, so I deleted the BB server with its profile and State db user.

  Then added the user again as a new user and it worked very well.

  The following KB note has helped me

  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15239

  Thank you.

• BlackBerry Smartphones BBM do not change the display picture

  I noticed that when I try to change my display picture that does not actually updated in the network. In other words, people still see my old picture instead of the new. Now, it's happening for multiple users on my BBM. I see people update their profile messages complaining that their isn't changing either.

  I thought it was something related to the carrier, but people who use different carriers have complained about the same. Can you please advise or worsen it?

  I am in Nigeria, and I'm on Airtel network. Thanks in advance.

  The problem has been fixed. I can now change my display picture. I guess it was a temporary problem. You can try yours now and try it with a different one that you have your display picture...

  I guess the moral of the story is, if many people with these problems a bit, just wait a bit. the folks at RIM will be noticed & repair.

  Deuces!

• BlackBerry Smartphones Z10 does not load the apk files

  Hello

  I bought a brand new phone BalckBerry Z10/STL100-3 (OS 10.3.2.2154) a week ago. But from the beginning I was not able to run any apk file. Preinstalled same amazon store or amazon did not work (green bar chimneys around 80%)! I tried just about everything suggested in this forum, but it still does not work. Yesterday, I updated my phone (OS 10.3.2.2836) cannot be loaded using Sechesi, always the apk files (green bar fireplace 80%).

  Any ideas how to solve this problem?

  Thank you

  OK, I decided to make security and the problem disappeared... it's very cool that you do a security wipe on all new device to make it work!

• BlackBerry Smartphones PC do not recognize the BB

  Hello

  I have a BB bold, I download the Desktop ver 4.6 software but unable to make the connection between my BB and the PC, I m

  Also when I conect BB via USB my PC don't recognize BB, I tried to reinstall the 4.6 software a few times and also open the conection in the BB for use as an external device. but not yet connected with the PC.

  I would apreciate your help.

  Jose

  Hello guys,.

  I tried this drug of the BB site before I went to pinstack.com and installed a small software that solves the problem, as I called my ISP to Panama and told it me that I have to send the phone to support technical in order to be able to solve the problem.

  After you have installed the software of pinstack he solved as if by magic the problem I had.

  Thank you for all your help and gide me through all out them.

  Saludos,

  Jose

• BlackBerry Smartphones Gmail App not in the Applications folder

  Hi, I just got my 8900 yesterday.  To get the full support of the Gmail IMAP, I downloaded the Gmail app from http://m.google.com/mail.  It seems to work perfectly, except for the fact that I don't see anywhere on the app icon in my Applications folder.  The only way I can start using the BlackBerry menu and then select 'Application Switch.'

  How can I get it in my folder of Applications so I can put it on my home screen?

  Hi and welcome to the Forums!

  By default, GMail usually goes in the folder downloads rather than in the Applications folder. Once you find it, you should be able to move the icon where you want - just highlight (don't click), then press the BBKey... There should be options 'Move' and 'move to folder '.

  See you soon!

• Is BlackBerry Smartphones gps does not follow the map

  Guys good day. Help, please.

  My problem is with the GPS. When I put in the address and ask to 'navigate here.

  I can see the arrow moves but the card is not mopve as well so I have to constantly move the map manually.

  It was only after I updated from version 5 to version 6.

  Thanks for the comments.

  Edin

  Sorry, I can't help, but I can sympathize with you because I was looking for a solution to this as well.  I just bought this new Bold 9650 y / day, in lieu of my Pearl 8230, that somehow the GPS got fried, stop working, whatever, with a sort of update that was pushed to the phone.  Weird situation, look in the area of Pearl for more details if you're curious.

  Anyway, it used to work perfectly on the Pearl - point fixed GPS and card installs under him.  Seems I got on a bad deal here because my OS is the new 6.  I hope that someone will know about a fix for this.  A bit useless if you have to scroll to get to your location all the time, as it is constantly going off the screen!  :-(

• BlackBerry Smartphones Trackpad works not when the camera

  My Torch 9800 has lost the possibility to zoom in, either by the trackpad or using the touch screen. He is also running very slow and sometimes hangs.  I use the software up to date.

  Hello mariajh

  Welcome to the community

  Please restart the phone by removing and placing the battery back while the unit is on. This process has fixed application inside modules without losing any stored data. Let us know if you still experience the issue after that.

  Ron

• BlackBerry Smartphones can no longer see the wireless sync option in address book options

  Hello

  I use a Curve 8310 software version 4.2.2.181 (Platform 2.5.0.35) I bought last year. My company has an Enterprise Server for which I completed activation at time of purchase. Activation enabled my contacts and calendar items to synchronize wirelessly with MS Outlook.

  But now, I can see is no longer the possibility to do a sync wireless on my laptop. The book options that are, I get only 3 headers under the address:

  Sort by: name / surname, first name / company

  Delete: Yes/No

  Allow duplicate names: Yes / No

  In addition to show me the number of entries.

  I have not undertaken an update of major software since the purchase.

  Help, please.

  Thank you

  Jassi

  What method did you choose solve the problem? When you get a second you can mark the thread as solved. This way if other people have the same problem they can quickly find the solution.