Computer blocks showed a BLACK screen

The next problem is on my brother in laws machine, Vista running. Start the computer OK but after using the mouse a few times the computer hangs and also displays a black screen, resulting in a reboot. I tried a system restore, and later a defrag, but freezes before any diagnosis unit can be completed.   I use my computer to ask this question because my brother in laws unit does not work.  I hope you can help please.  Thank you, Nicholas Cooper

Hi, Bach3g,

Computer brand and model?

Start the computer

Open Device Manager

Check the graphics card driver and the mouse driver that should perhaps be updated

Right click on the driver, and then select properties - you see codes listed on the general tab

You see exclamation yellow exclamation or question marks?

If so, right click on drivers and select update

If the system continues to freeze, go back and uninstall the drivers in question.

Reboot and Windows will reload drivers.

Go to the site of the manufacturer of the computer and look for the driver updates.

Try the solution listed here:

Tags: Windows

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