Computer concern how to get help

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• Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this.

  Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I'm having a lot of problems with firefox and cannot figure out how to get help. It all started when I updated to 13. I get all kinds of advertising popups, I can't play a

  I'm having a lot of problems with firefox and cannot figure out how to get help. It all started when I updated to 13. I get all kinds of advertising popups, I can't play a game on FaceBook called Farm Town at all, and I get a popup of AVG on the cookies that I can't get rid of. These issues are causing me to use Chrome quite often, although I like Fox better. I've searched and searched how to get help and find nothing. How can I get personalized technical help? These problems will not occur in Chrome at all. Thank you.

  Do a check with some malware malware, analysis of programs on the Windows computer.
  
  You need to scan with all programs, because each program detects a different malicious program.
  
  Make sure that you update each program to get the latest version of their databases before scanning.

  • http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
  • http://www.superantispyware.com/ - SuperAntispyware
  • http://www.microsoft.com/security/scanner/en-us/default.aspx - scan Microsoft Security
  • http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
  • http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • http://support.Kaspersky.com/viruses/solutions?QID=208280684

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

• Got a legal question about the installation of Adobe Photoshop Elements.  How to get help from Adobe using a chat session?

  Got a legal question about the installation of Adobe Photoshop Elements.  How to get help from Adobe using a chat session?

  AdobeTomFaith

  If your program is Photoshop Elements, then you have posted in the wrong forum. Some how your son got posted in the Forum Adobe Premiere elements (video editing). Please re-post your thread in the Adobe Photoshop elements Forum.

  Photoshop Elements

  Wherever your son is, please include Adobe Photoshop Elements version and operating system and the description of the installation problem (error messages, stage of failure, etc.)

  Support Adobe seems to be limited to Adobe cat and is classically limited to the current version which is 13. Then, you the best avenue to success is likely to be through the Adobe Photoshop elements Forum. But that shouldn't stop you trying to determine what kind of support you can get from Adobe cat on your question.

  I would offer this link that is specific for Adobe Chat download and installation

  Contact the customer service (this is not the same destination as shown in a previous post in your thread)

  This link is specifically designed for

  Photoshop Elements

  Download, installation, setting up

  Download and installation

  Panel discussion

  (18:00 - Friday 7 pm Sunday)

  Thank you.

  RTA

• How to get help in downloading and installing 12 EP and 12 first on Win 8.1?

  How to get help in downloading and installing 12 EP and 12 first on Win 8.1?

  Try using a different browser if you experience a problem for the interface to respond correctly to your interaction with it.  If you need help, preovide more information about what you feel when you tru and it fails.

  Please don't start no multiple views for the same problem - your other display information better.

• How to get help with Add ons and extensions that stop working

  I have saved passwords and it has stopped working. It's so hard to get help with Moxilla

  rosemarybales said

  I still don't know why the extension button passwords saved with the key icon has stopped working.

  This button displays the saved passwords in Firefox's built-in password manager, is no separate passwords that record you in Dashlane. Can you save passwords in both places? (Well, I guess you do.)

  I have a guess on why it has stopped working. Firefox 40 has some changes to how extensions can work with the user interface, so quite a few extensions that have been more than one year must be updated for Firefox 40. It has been updated on January 10, 2012.

  Anyway, the way of 'long' to display the passwords saved in Firefox is through the Options page, the Security Panel, the saved passwords button.

• OfficeJet 4620: 6 months and I don't know how to get help

  I changed the ink (all) it will not print a full test, it doesn't print enough on the page to align the print heads and no I don't know who to call or how to get HP support (with out having to pay more of $$).

  I just wrote you a long to try version. But I forgot something you can try first.    Go to charms. When the charms come up, click anywhere in the black area to make it go away.  Display of your applications.  Browse for apps until you see HP Apps under that there should be some Hp support Assistant. Click on the application.  It will take you to the troubleshooting, downloads, try troubleshooting.  It could set.  Follow the instructions. He feels the problem he will try to fix it. If it isn't the computer will ask you if you want to test printing. Click test. See if it is fixed.  Try a couple of times. If it doesn't solve your problem, you would probably have to uninstall, then reinstall.  I gave you these instructions in the last very long message.    I add printer problems & usually it suits it or go to www.hp.com/support on the web.  It will list under this topic downloads & troubleshooting. Good luck.  But if you do not use the configuration of ink cart. supplied with the computer, it is not a chip that has been downloaded into the printer.  As I said, borrow them from the square that bears this printer from the box.  Or contact Hp and tell them that you do not have them with your computer. They're going to ask to model, serial number & see if your printer is still under warranty, if you saved it when you brought it.  But you can always send them proof of purchase.  I don't see anything else, I tried computer wise.  Once again, good luck.  If I can do it. You can. I've had mine for more more than one year & this is my 1st computer & printer.

• Cannot access my account of cloud. [was: how to get help from Adobe?]

  Hello

  I continue to be charged a monthly amount for Adobe and I can't access my account. Contact tried again, but no one will help me. How to contact a person of this company to help me with my account so I'm not charged for something I am not access?

  Thank you

  Lauren

  It is a forum of users we do not work for Adobe, please contact Adobe directly Chat or by phone. Adobe Self praise indicates their impressive support persons.  Of course, you know how much faith give free praise. Learn Photoshop, get help and support. Adobe Photoshop CC

  It is easier to get the phone number of Google then Awesome Adobe.com

  

  

• How to get help with conversion ROCK on the export of PDF?

  How can I get help with the quality of the PDF documents converted to word format export.

  Not likely to have, you're doing a "happy dance" but a scanned image is "the ear of the sow" and (Yes, I'll say).

  You can't have a scholarship of silk in one ear of the sow.

  Make you a picture of the text content. You get a result of OCR of all that is recognized. The character by character recognition accuracy is generally quite good. But - No image/photo file actually holds information on format, layout, fonts, etc. - it's just a picture. Acrobat OCR makes some assumptions about all this.

  -You have a bunch of each of the characters being exported to Word. Individual characters, not paragraphs, sentences no, no words, no values "white space", etc.

  So you get an export that is a "best estimate" of the less desirable source. Sometimes, it isn't so bad. Sometimes it's just awful. In all cases, you will need to do some cleanup of the exported content that landed in the Word file.

  The alternative is to transcribe the hardcopy to the Word file.
  In fact it can often be higher as a workflow rather than the scanning-ocr-export-cleanup shuffle

  .

  For really nice export "spot - we ', you must start with a PDF file from an application of creation (not a scanned image) which is a well-formed tag PDF (for example ISO 14289-1, PDF/UA-1).
  The purpose of the tagged PDF document is not only Accessible PDF is also how PDF supports actively the re-use of content (for example, export).

  Be well...

• How to get help when I can't find the serial number

  Hello. I myself am turned on my Chromebook this morning to find my screen was destroyed... it's totally white with a few black spots of looking stained in the corner. I try to get help but cannot do without my serial number, and apparently I have to be able to see the screen in order to get the serial number. Can anyone help?

  You can find a sticker on the back of the machine with the details on... Check also under the battery I have a netbook with stickers in behind the battery compartment... worth a visit.

  If this does not provide you with the answer, can join an external monitor?

• Is it necessary to have Adobe Reader on my computer and how to get it?

  Usually, we are experiencing some difficulties during the download and view documents online. These documents are available in different formats, IRS, PDF and video files are a few examples. Sometimes we get a message "you must install specific software to display the required document. It's really a critical situation. However, we are grateful to Adobe who introduced a number of programs that can be of great help while dealing with these documents online.

  Although many useful links are available on the Internet about these issues, however, even in this case some of our friends find it difficult to manage these tasks. Therefore, I started this discussion in order to provide useful information on how to open and view these documents. In this discussion, I will try to find the solution to the common problems faced by most of the users. I'll try to get updates from different sources and to share information received with the participants so that everyone can benefit from the knowledge of others. Main features of the different Adobe products will also discuss to make my readers familiar with various Adobe products.

  I also ask my readers to share their insights on the topic.

  Thank you
  

  Adobe Reader software is the standard for the reliable display, print, and annotate PDFs free.

  It is the viewer of PDF files only that can open and interact with all types of PDF content, including forms and multimedia.

  So you can install it if you come across many pdf files in your day-to-day communications / office work.

  You can download it from: http://www.adobe.com/products/reader.html?promoid=DJDXD

• How to get help from Mozilla and not volunteer professionals?

  Thanks to all the volunteers who help the people here. Are there own support workers of Mozilla that could be contacted? How can I contact them?

  Mozilla employees see here sometimes, but rarely on the weekends. There is no way to contact them directly.

• Qosmio F10: How to get help "wake up on Lan.

  Anyone who manages to get working on a Qosmio F10 WOL?
  I found that the power management tab is missing from the properties of Intel (r) PRO/100 VE. Therefore cannot check the "allow this device to wake the computer from sleep mode.
  Read the Intel site that is said to try to uninstall & reinstall the drivers if the power management tab is missing, that I did with a new & the OEM driver, I downloaded from intel, but it did not work.
  The other parameters of WOL under the advanced settings TAB, all seem to be there.

  Before going any further I was wondering if anyone has had this works?
  If not someone from Toshiba can confirm the Bios & motherboard WOL support with built in the Lan card F10?

  Both the program HWSetup & incoming in the installation program, it seems, there is no ACPI definition of boot options.

  Thank you very much

  Qosmio f10
  BIOS 1.20
  Intel® PRO/100 VE driver for 8.0.27.0

  Hello

  On my laptop Toshiba the option allow this device to wake this computer is not accessible.
  So I think that the map network-> properties-> Advanced tab options are responsible for this action.
  On my camera, I can see awakening on the evolution of the link, ARP/Ping alarm and wake up using APM mode.
  There you can activate all options.

  In addition, you can check in the settings of ToshibaHW if the built-in LAN boot and network protocol is enabled.

• my Skype is not on my computer more how I get it back?

  My skye program has disappeared from my computer and I need to get it back. Any ideas?

  Rita

  Hello

  Download Skype

  http://www.Skype.com/intl/en/home

• Question about how to get help on comments in a forum about broken link

  Hello

  How users would get assistance with OTN community forum on a license link provided in the communities page that seems to be broken?  So far, there has been no response for a few days.  It is the Oracle Fusion Middleware Repository Maven forum.

  Best,

  Cheryl

  Thank you for the ping! The responsible party is Bob Rhubart-Oracle - it is possible due to problems of current Inbox that he did not see your original post.