computer crashes frequently - Coolcore60.dll error

Hello

But back at the end of February, I had a power outage computer 3 times in 3 weeks and HP has finally replaced my hard drive, I downloaded all my files to Carbonite, and all running again.  I use AOL desktop 9.7 and Internet Explorer, google and Firefox.  Using especially AOL because of my email.  SO for the last 3 weeks, randomly, my AOL has just been close, as I click on the close button and everything closes.  When this produces any another program, I opened will just white screen and I cannot close it with the X button, so I have to go to the Manager task to close all open programs.  So I went in my AOL to launch the information system and it tells me I have Coolcore60.dll errors, I guess that when it stops.  I called Microsoft and they can fix, but they want $99 for 30 days.  Try to find a way to try to fix me without paying them money.

If anyone has any ideas I would be very happy.

Thank you

Linda

Thank you, actually, I reinstalled AOL and who seems to have taken care of the problem.

Linda

Tags: Windows

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    http://support.Microsoft.com/kb/928228

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    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
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    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

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    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
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    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

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    Post back if necessary

    ___________________________________________________________

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