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• Computer laptop white screen at startup

  A few days before, at a bend on a laptop, the screen remains blank (was not lit at all) but the computer sounded as if it was put into service. What are the possible causes for this problem?

  Hello Pierre,.

  Thank you for using Microsoft Community.

  1. does the computer boot to the desktop, or you see the white screen on startup of the computer?
  2 did you change on your computer?
  3. What is the brand and model of the laptop?
  4. as you mentioned, "when you turn on your laptop, the screen remains blank (was not lit at all) but the computer sounded as if it was put into service ', what exactly happens when you start the computer?

  If you get white screen SAT after the start of the desktop, then I suggest you follow this article and check.

  Why my screen is black when I start Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  Important notes:
  When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  http://Windows.Microsoft.com/en-us/Windows/back-up-registry#1TC=Windows-7

  Please answer with results so that we can help you further.

  Thank you

• locked computer, black white screen

  I have locked my computer by mistake and now can't log on. When I turn the computer on the screen is black and I can not know how to unlock

  See if this work...

  Start new process explore
  Press Ctrl + Alt + Delete keys together > Task Manager > processes tab > right click on explorer.exe > 'End process' > at the top, click on file > "new task (run...)".
  > Type explorer.exe > OK
  
  Check the desktop computer.

  For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• Computer laptop white screen

  I have a computer laptop 'HP ENVY TouchSmart Sleekbook 4-1115dx", which is about two weeks after the warranty, and the screen is empty.  I currently have an old crt monitor hooked up to it and everything works fine with the machine - just can't see the screen.  Will I need to replace the whole screen, or can I just replace the Ribbon/string to the display through the hinges to the main unit?  Any suggestions with where can I buy parts for this would be very useful as well.

  Thanks for your reply.  I found that the 3 m tape was broke the cable of the LCD when you take the cover at the back of the laptop screen.  I unplugged then re plugged the cable Ribbon and respected band of restraint and large all worked.

• iMac 8.1 White Screen of Death

  Before I launch into history, here are some of the relevant features of my computer. I have an iMac 8.1 (2008 model) with a processor clocked at 2.66 DC2, 2 GB of RAM and a hard disk of 1 TB with three partitions. The main (about 640 GB) ran 10.11, the second a (32) snow leopard and the rest it has been implemented with Windows 7. This configuration worked well enough (if a little cludgily) for some time, but the other day, things came to a head.

  It has a bit of history history, please bear with me.

  Monday, after the computer has been awkwardly slow with no application, I thought to reinstall El Capitan to see if that would help. After the installation failed, I ran disk utility on the main partition to see what he would say. After a brief inspection, he said that it was a problem he couldn't solve, recommended making sure that my data has been backed up and clear. The Snow Leopard partition, however, seemed fine. Somewhere along the line I also gave Techtool Pro 8 a spin; It seems to indicate that most of the things associated with non-partition were very well, but found that the hard drive (in general) has failed to test temperature.

  In any case, I boot in Snow Leopard, I guess to see if the old version of disk utility would have a bit more luck (this may sound stupid, but I confess I have a lingering distrust of the latest iteration of this software). As expected, he did not progress. I even ran DiskWarrior 4, and he says that the partition was shot. Somewhere along the way, I had disassembled the main partition for a reason, and after not being able to get him back for some time (and getting only ReadOnly when she didn't come back), I myself resigned and the likelihood that the partition was shot. We ran by Best Buy and picked up a 1 TB external drive (which I never had before, as stupid as it sounds; "I guess I never realized to cheap ways they had obtained). I spend a night using carbon copy to backup my important data and when I'm done moving things on the next day morning, delete this partition. So far so good. I reinstall El Capitan without any hitch and spend a day or two, transfer of information on the 'new '. I also make sure to configure the new disk as a time Machine, get all my data saved on it.

  Things seem to be fine, and I'm starting to get back to my daily routine. However, this morning, after the connection and use it for a little while, the entire screen changes abruptly a very light grey/white color and no unresponsive. I understand that nothing is happening, stop and restart the power. The screen remains white. The slider appears, but nothing big happens else. At some point (I'm afraid I don't remember if it's on this first boot or one of the few later), a folder with a flashing question mark appears (this never appeared, however, on one or two startups). I try different things: reset PRAM (which at least brought the sound chime, who had kept silent, back), reset the SMC and boot into safe mode, a disc hard my choice with the Option key pressed, or since the Snow Leopard DVD. When he answered the optionkey down initially, it would shoot the cursor and screen as if he was going to offer me different drives, but nothing ever came, not even the external drive. After further start attempts, he stopped to show anything, even the cursor.

  I have the external drive disconnected right now. When you start the computer, a white screen comes up and then nothing else seems to happen, no matter what key combos are pressed.

  It was for some time ago, but I thought it would be useful to mention that we sometimes have blackouts here. After such an event, old computer power supply burned and had to be replaced. Since that time, however, everything seemed to work pretty well.

  I looked around, discussions and others to try to see if I could find a similar experience, but as it is I'm quite puzzled. The only thing I have not tried is opened and unplug the hard drive as suggested by an intern, to see if she might try to find other media to boot from.

  I thought I would ask here to see if he has any advice this community had to offer before doing something drastic. Thanks for reading and your review.

  If you have the original install disc provided with the computer, run Apple Hardware Test Mode Extended 2 - 3 times back to back. If errors appear when you have confirmed a significant hardware problem the computer has to go repair. The reason to run AHT in Extended Mode what is complete, but it can miss errors during the first and even the second pass.

  However my guess is have some other hardware problem and you really takes them to a CENTER in your area to be diagnosed professionally.

• I went to upgrade to El Capitan, it was last night. I have a blank white screen. I tried to turn off my computer, but when I turn it back on all that I get is a status bar that shows its about 3/4 downloaded and then it goes back to a blank white thyristo

  I tried to download El Capitan. Has started last night. all I have is a blank white screen. I stop my computor waited awhile and he turned his back. I work around a status bar indicating that it is about 3/4 full, then it goes back to a blank white screen?

  I had this problem too on my iMac (21.5 inch, late 2009) and I tried to restore to the previous version and then do the update again, but I got the same results.  I also tried to reinstall OS X option of the application of the utilities on the recovery disk that took a few hours but got the same results.  Finally, I tried to restart and make a secure boot (hold down the SHIFT key when the bell rang and rejection when the Apple shows up) and I was able to get the computer to boot.  When I logged in a window pops up saying "Complete Installation" and still had 6 min.  When he finally finished, I was an able to connect as usual and everything works fine now.   My mid 2009 Macbook Pro has no problems with the update but my iMac has been a pain.  I hope this helps you and anyone else who may have this problem.

  iMac (21.5 inch, late 2009)

• Setting up computer BIOS HP p2 1334 give me white screen!

  I want to downgreade for win 7

  so I read this page

  http://aplocher.WordPress.com/2012/10/31/installing-Windows-7-on-an-HP-P2-1334-desktop-PC/

  When I go to step "go in the computer Setup.

  When I enter the configuration of the computer in bios

  It gives me the white screen, it does not show up another white whitout screen thing

  can someone help me with this?

  Hello

  You use the VGA or DVI - D port? Try using a different, a new cable and another monitor to see if you can get the picture on a screen.

  If this does not work, either install a PCI video card to get the image on the screen to be able to go into the BIOS or try to remove the memory modules, the CMOS battery, the power connector on the system board and the external supply of the cord and keep the power button down for 30 seconds. Reconnect everything and see if it helps.

  Let me know the results of it.

  Thank you

• Just as a reference: how to FIX the annoying 'White Screen Of Death"with Silverlight and"Access denied"error with computer management.

  Well, I just hope that someone who has met these two mistakes will find my dose. It might save a lot of pointless research on the net.

  SYMPTOMS:
  -When you try to open a Silverlight application in your browser (Firefox, Chrome, IE, etc), your browser displays only a white area. When you right click on the white area, you can click on the Silverlight properties.
  -If you try to start "Computer management" by clicking on the 'My Computer' icon and select 'Manage', you get the following error: 'access denied '.

  CAUSE:
  The following errors are usually the result of a bad environment variable. In this case the "windir" environment variable does not work correctly. You can try running the management of the computer to start > run and entering:
  %windir%\system32\mmc.exe/s %windir%\system32\compmgmt.msc

  Notice the between the characters of percentage windir environment variable. If you run the above code, you will probably get an error saying that MMC cannot open the file. Look closely at the path, it's back!
  You will probably find any % somewhere.

  What actually happened here is the variable windir made reference to another variable: systemroot
  Why this creates problems, I'm not sure. Also, I don't understand what made then variable windir change.

  SOLUTION:
  -From your desktop or Explorer: right-click on "My computer" and select "Properties".
  -Click on the "Advanced" tab and then click "Environment Variables".

  http://pcauthorities.com/images/advanced-system-properties-XP.jpg

  -Did the windir variable. Together to "C:\Windows" do not think that it is already set to "C:\Windows", because windows then tells you. Double-click it to know for sure.

  http://www.adminxp.com/windowsvista/envvariabl.PNG

  -See, I told you! Change this to "C:\Windows".

  http://www.adminxp.com/windowsvista/editenvvar.PNG

  Hi Jooch,
   
  Thanks for posting such a detailed response, including symptoms, Cause, and resolution to "White Screen Of Death" with Silverlight and "Access denied" error with computer management"issues.
   
  I appreciate your time and effort to do the same. This could help other users of the forum as well.

• Restart computer, windows xp screen came then the screen turned white

  Restart computer, windows xp screen came then the screen turned white

  Hello

  1. have you made changes on the computer recently?
  2. do you get an error at startup of the computer?

  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
  a. refer to the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222

  b. you need to perform a clean boot to find the program that is causing and then disable or remove.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353/en-us
  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

  I hope this helps.

• When I turn on the computer, it does not show my office. It comes up with a white screen

  Original title: bad start.

  On May 15, 2013, I was prompted to download 8 updates from Microsoft. Since then when I turn on the computer, it does not show my office. It comes with a white screen. The only way to see the desktop is at the stop 'wrong' to turn off the power to the computer. Then I reboot, it just asking if I want to boot up normally, I say Yes and all is well on the office. Seems related to downloads of May 15, 2013. Any ideas?

  Hello

  Method 1:

  I suggest you to select last known good Configuration in Windows Advanced options and check if it works.

  To do this:

  a. restart the computer and press the F8 key for about four to five times.

  b. you will see the that last known good Configuration in the Advanced Windows options.

  c. Select last known good Configuration and press enter.

  Method 2:

  See the article and check if that helps:

  What to do if Windows does not start correctly

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  For more protection, use System Restore backup and restore, which is designed to help save email, photos, documents and other personal files.

  Note: when checking your drive hard for errors, if bad sectors are found, it tries to repair this sector and if all the available data may be lost.

  Let us know if it helps.

• Computer hangs on a white screen on startup with the keyboard is plugged.

  Original title: I have a problem starting

  I have a problem when I start my pc with my internet stick plugged and it hangs on a white screen. I have to get the key out and close my pc and reboot to get to the screen to login manually.

  This also happens randomly - some days it just starts with the key and the other days he dislikes the key and goes to blank screen.

  Why is this randomly - this is my question? If the settings are the same so why did happen randomly instead of blocking me or just start every time? Why is it random?

  Equipped with Vista

  Hi donga65,

  • To go through the other advice?

  Try Method 1 to downstairs, go to the method 2 If this does not resolve the issue.

  Method 1: You can update the drivers for the computer to check the issue. Log on to the manufacturer's Web site and install all the device driver updates including the chipset. See if it helps.

  Method 2: Make sure that the BIOS (Basic Input\Output System) is not altered. Check the boot sequence and make sure that the hard drive is the first boot device. Check with the manufacturer for more details.

  Important: Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  I hope this helps.

• When I try to change user my computer freezes and I just get a white screen

  white screen

  Hi Pete Spong

  Thank you for using the Microsoft Answers Forums!

  I would like to ask you a few questions to help focus in the right direction:

  Since when you receive this error message? Have you made changes to your system?

  Try the following steps:

  Step 1:

  Put the computer in a clean boot (namely if any third-party software hinders the process)

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Check with step 1 (run a clean boot):-If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  Continue with the remaining steps to pin-point on the third party service.

  (Note: after find you the problem causing the program, you will have to perhaps to update or install a newer version of the program and also don't forget to put the computer to a normal startup)

  Step 2:

  Install this update if it is not already installed on your computer and check.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AE2F819D-C33D-48dB-A7E3-62EEF7C1F7C2&displaylang=en

  Hope this information was useful.

  Let me know if it worked.

  All the best!

  Thank you and best regards,

  R uma - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• White screen after starting the desktop computer

  Original title: Windows 7 white after the start of desktop screen.

  When windows starts my desktop appears for 5 seconds and then the screen become white. I can't do any of that except the computer restarts.  When I do this, white screen closes and I see my office, but which also closes and the system restarts with the same question.   It seems that something is loading right after my office that does not... I can't access to my office to see what is on... Any thoughts on how I can fix this, other than a system restore?

  I have a solution

  First of all causes of white screen most of the files exe as spyware or viruses is the best way to solve this boot

  on winpe CD or DVD from winpe, the research of malicious software which load at startup

  If you don't know what file is it tries to start the Task Manager when connecting

  to do this, go to system32 and then make a copy of cmd.exe and rename the copy sethc.exe and replace the current sethc after this restart let it connect normally, then pass the user pressing a win + l and then press SHIFT 5 times then a command prompt should appear then type taskmgr.exe and then find the process and kill it and remove via msconfig or winpe sorry for my bad English

• Why our computer won't play video (youtube, for example)? all we get is a black and white screen.

  We have Windows7.  When you click on a YouTube link, the video does not play the computer.  It shows a white screen.  We have recently installed new software to print wirelessly on this computer.   Compaq laptop is on a computer.

  Hello

  Reinstall Flash Player would be useful. Please follow the instructions in this link:

  http://helpx.Adobe.com/Flash-Player/KB/clean-install-Flash-Player.html

  Good luck.

• When I log into admin profile I get a white screen. I'm guessing the profile to use my computer to log

  cannot connect to profile admin I get a white screen I have to guess the profile allows you to use my computer.

  You can probably fix your problem by using the system restore. Here's how it works:
  1. keep tapping F8 during the first phase of startup.
  2. select Repair from the menu.
  3. Select an administrator account, and then enter its password.
  4. When you are prompted, select System Restore.
  5. set Windows to a point before this problem occurred.