Computer does not read the CD

It's a new compuyer yet noy reads CDs

Hello

You have a third installed on your computer a CD/DVD burning software?

Are you able to see the drive in Windows Explorer?

Here are some steps you can try to resolve your problem.

Method 1:

Try reinstalling the drivers from CD/DVD, follow the procedure described here below.

Click Start > right click on computer > Manage > Device Manager > expand CD/DVD drive > right click on the option below and click on uninstall. Now, restart the computer to install drivers from CD/DVD driver Windows cache.

Method 2:

Try to run the automated tool included in the link below.

The problems of the CDs or DVDs

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-CDs-or-DVDs

Let us know if this helps

Concerning
Anthony.

Tags: Windows

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