Computer guard restart - Stop 0xC2... BAD_POOL_CALLER

I tried to disable the auto reboot. I get this BSOD BAD_POOL_CALLER = * STOP: OxOOOOOOC2 (OxCF8F9OOO, OxOOOOOO43, OxOOOOOOOO, OxOOOOOOOO)

Hi BillHein,

  • Did you the latest changes on the computer?

Disconnect all external devices connected to the computer except the mouse and keyboard, check if it helps.

Method 1

Check if the computer may start in the last known good configuration and safe mode, post back with the result.

How to start your computer by using last good known Windows XP Configuration

http://support.Microsoft.com/kb/307852

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Method 2

If the problem does not persist in safe mode, then it is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you configure the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See section to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. Click Start , and then click run.
  2. Type msconfig , and then click OK.
    The System Configuration utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all device drivers and services , and then click OK.
  4. When you are prompted, click restart to restart the computer.

Tags: Windows

Similar Questions

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    My computer guard restarting itself over and over after windows xp screens. He did the same when I try to put it in safe mode. Is it that I can do to get at least pass this screen?

    Kheta salvation,

    1. Did you the latest changes on the computer?
    2. You receive an error message?
    3. When was the last time it was working fine?

    Start the computer by using the option disable automatic system error reboot and check if you receive the error message, and post back with the details.

    1. Restart the computer.
    2. As the computer restarts, press the F8 key repeatedly until you see the Windows Advanced Options screen.
    3. Use the arrow keys to select disable automatic system error reboot and press ENTER.

    If you do not receive the windows logon screen, then refer to the article below and try the steps mentioned.

    Windows XP logon screen does not appear and the computer continuously restarts

    http://support.Microsoft.com/kb/310396

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    Suddenly, randomly rebooting is usually caused by overheating or a bad RAM module.  Playing videos on your computer causes a high utilization of the processor and can cause its overheating if your CPU fan is not running properly, your computer does not breakdown or (more commonly) dust has accumulated inside your computer.  You can use a program like CoreTemp freeware to monitor the temperature of your CPU.  If it's not too hot, open your case and clean.

    Bad RAM can also cause these problems.  Open your folder then delete and re - insert your chip RAM to ensure that they are in contact.  There are the RAM testing programs, but you must keep in mind that the load they put on the CPU can cause malfunction due to overtemp as well.  Windows has a diagnosis here:

    Windows Memory Diagnostic: <> http://oca.microsoft.com/en/windiag.asp >

    HTH,
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    Hi Doc,

    I suggest you to follow the steps and check if it helps.

    Run the memory diagnostic tool and check if that helps.

    http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-know-if-my-computer-has-a-memory-problem

    You can also check out the link below.
    http://support.Microsoft.com/kb/137539
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    Hi Happyrockgeek,

    Welcome to Microsoft Windows 7 answers Forum!

    This problem occurs if the Windows security .dll files are incorrectly registered.

    To resolve this problem, you can perform the two methods of troubleshooting, check if the problem is resolved.
    Method 1:
    Run (Checksur.exe) system update readiness tool.
    To do this, follow these steps:
    1. download and run the system update readiness tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations. For more information about how to download and run the Checksur.exe tool, click on the number below to view the article in the Microsoft Knowledge Base:
    http://support.Microsoft.com/default.aspx/KB/947821
    2. try to install the updates again.
     
    Methods 2.
    Reset the Windows Update components.
    1. to reset the Windows Update components automatically, click the fix button in the link below.
    http://support.Microsoft.com/kb/971058 
    2. click run in the file download dialog box and follow the steps described in the fix it Wizard.

    I also suggest you to install the latest version of Windows Installer 4.5.
    Follow the link below to download:
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    It will be useful.
     
    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum.

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    Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

    STOP: 0 X 00000024 (0X8D5389C, 0X8DB535CC, 0X001904AA, 0X8CC143A1)

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    "My Office studio slim (Vista OS) Dell I have since Mar09 died on me 2 weeks back and I can't it start, and he'll keep rebooting until it seems a beep long-lasting looks not (as if someone died).

    So the questions are now fixed, unless you put the other disk hard?

    Test the other hard drive.

    Go to the website of your computer manufacturer > find specifications of hardware in your computer (hard drive) > access the Web Hard Drive from the manufacturer site > download their diagnostic software > make a Bootable disc > test your hard drive.

    And run the F12 as I advised you to do so.

    It is DELL's Diagnostics software.

    Good luck with it.

  • My computer Guard stops running

    My computer guard stop while usage - the screen empties and says offline, but the Tower remains on everything to freeze me.  When she did this, I can not yet turned off the computer completely without closing the power bar (which I know is not good for the computer).  It happens more and more frequently.  My virus scans show nothing, but I'm afraid my computer/IP address is used by an outside source.  What should I do?

    Hi Jim,.

    ·         You receive an error message when the screen goes black?

    Method 1: Start in safe mode and check for the issue. Report of the results.

    Method 2: Run the next Fixit tool to see if it helps.

    Automatically diagnose and repair common security settings on Windows

    Also, check Event Viewer for detailed information on the problem.

    Open event viewer

    What are the information in event logs? (Event Viewer)

  • my computer guard stop and I get an error FFFFFFFE...

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    Hi kppee,

    Thank you for writing to Microsoft Communities. The problem description, I understand that your computer shuts down randomly. Before you start the troubleshooting steps, I need the required information:

    ·         Did you do changes on the computer before the show?

    ·         What is the brand and model of the computer?

    ·         What is the full error message?

    Follow these methods.

    Method 1: Follow these steps:

    Step 1: Start the computer in safe mode and check if the problem persists.

    Step 2: If the problem does not persist in safe mode, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

    Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

    Method 2: Follow the steps in the articles.

    Optimize Windows 7 for better performance

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    If please follow the methods and let us know if you need more assistance. We will be happy to help you.

    Thank you.

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    In addition, if the problem persists try a "clean boot" and see if that solves the problem:

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     We need the log files themselves (called a DMP files) because they contain the only record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.


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    Hello!

    My computer keeps restarting. It gets to the windows logo then a blue screen for 1/2 seconds and it restarts. The last good configuration does not change. Tho, safe mode works (im writing this safe mode with networking). Last night I scanned my pc of viruses through safe mode and remove all what it found, nothing has worked. I did a system restore, it changed nothing.

    I unchecked 'restart system failure' and I managed to read the blue screen. He said that windows does not start to damage my computer. Then he said something about drivers and BIOS and the error was:

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    Hello!

    My computer keeps restarting. It gets to the windows logo then a blue screen for 1/2 seconds and it restarts. The last good configuration does not change. Tho, safe mode works (im writing this safe mode with networking). Last night I scanned my pc of viruses through safe mode and remove all what it found, nothing has worked. I did a system restore, it changed nothing.

    I unchecked 'restart system failure' and I managed to read the blue screen. He said that windows does not start to damage my computer. Then he said something about drivers and BIOS and the error was:

    "Technical information:

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    I am running windows xp pro. And I've lost my windows disk.

    Please help, chris.

    =========================
    Not much help I guess... but maybe the
    This article offers a few ideas:

    (330182) how to troubleshoot a stop
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    John Inzer - MS - MVP - digital media experience

  • Install update of security KB2647516 for IE 8 for Windows XP almost brought my computer complete the stop

    Install the 14/02/12 KB2647516 a security update for IE 8 for Windows XP almost brought my computer to complete stop.

    Took minutes to get any site. Extremely slow...

    Uninstallled le KB2647516 even and it's back to run again correct.

    Leave this update uninstalled until I learn how this can be corrected.

    Thanks, Mike

    Hi Mike,.

    This issue could be related to firewall or third-party security software. I suggest you put your computer in a clean boot State, and check if the problem persists.

    Note: The steps in the article to restart your computer as usual.

  • Stop the computer several times the error: "a script slows down your computer. It stops.

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    COMPUTER STOPS SEVERAL TIMES.  A MESSAGE IS READ "A SCRIPT SLOWS DOWN YOUR COMPUTER.  IT STOPS"AND IT MADE A

    Hello

    1. when exactly you get this error message?

    2. don't you make changes to the computer until the problem occurred?

    I suggest you to try the steps below and check if it helps.

    Method 1: I suggest to restart the computer and keep tapping F8Key since the boot advanced options, select Disable automatic restart on system failure and press to enter.

    Method 2: Try to boot in safe mode and check if the same problem occurs.

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

     

    Method 3: If the question does not exist in Mode safe mode then try to put your computer in a clean boot state.

    By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

     

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
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    Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

    Hope this information is useful.

  • Computer automatically restarts and displays the blue screen. How can I fix it?

    original title: blue screen problem

    Hi, my computer has been restaring, and a blue screen appears.

    I'm not so technical by nature, so I hope I can get a few step by step for how to solve this problem-if I can.

    The message that I could find on the problem (s) are present:

    Problemsignature

    Problem event name: BlueScreen

    The system version: 6.0.6002.2.2.0.768.3

    Local ID: 1044

    Files that describe the problem

    More information about the problem:

    Hey Mirjam Irene,

    1. What is the error message on blue screen?

    2. did you of recent changes on the computer?

    3 when was the last time it was working fine?

    4. do you have security software installed on the computer?

    5. once the computer is restarted and the blue screen occurs?

    Check if the problem persists in the safe mode and after back with the results.

    Start your computer in safe mode

    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

    Restart the computer to return to normal mode.

    If the problem persists in safe mode, and then see the Microsoft article below and try the steps mentioned, check if it helps.

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

    http://support.Microsoft.com/kb/958233

     

    If the previous step fails, then check the event viewer for the cause of blue screen and message comes back with the details.

    What are the information contained in the logs of the event (Event Viewer)?

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

    I hope this helps!

    Halima S - Microsoft technical support.

  • How to troubleshoot a computer has restarted after a bugcheck error

    I recently had to rebuild a Dell Latitude E6500. After you have reinstalled the operating system (Windows 7 64-bit) and the drivers supplied on the Dell Web site, I had the computer shut down unexpectedly.

    A glance at the history of reliability shows the following message:

    The computer was restarted after an error checking; The bugcheck was: 0x000000c2 (0 x 0x0000000004a6001e, 0 x 0000000000000007, 0000000000001097, 0xfffffa800d10c3b0). A dump was saved in the: C:\Windows\MEMORY. DMP. Report ID: 050310-39468-01.

    A quick Internet search, it seems that this is due to a bad driver. I could have probably made a mistake by choosing to install drivers or there could be an error on the Dell driver download page. In any case, I would like to know which driver might be responsible for the accident. How can I get this information out of the above error checking?

    Thank you for your advice.

    Edit: I found this (http://msdn.microsoft.com/en-us/library/ff560185(v=VS.85).aspx) information to be useful, but still do not know how to find the bad driver.

    Cause according to minidump: NETw5s64.sys (primary cause)

    & ntoskrnl.exe (this is windows program & it cashed out due to the effect of secondary crushing NETw5s64.sys)

    NETw5s64.sys is a driver related component of Network Interface Card or NIC. You can find "\SystemRoot\system32\DRIVERS\NETw5s64.sys".

    Investigation to be performed by you:

    Now, we must carefully investigate the card NETWORK device:

    • Who are the material of the business of the vendor? (Realtek/Intel/nVidia etc.)
    • Is your NETWORK Onboard card or an expansion card?
    • Is your NETWORK Wireless LAN card or not?
    • Is there a second LAN option exists on the map?
    • Is your LAN IC or NIC has any physical damage or flaws present or not? (I know it's difficult to conclude with naked eye, but take a look & am trying to remember is it performance with any other OS)
    • In past this machine ran on other OS without fault or not? Was it all associated bad NIC?
    • What is the chipset of the motherboard & you have installed the latest driver for most of it or not?
    • How many times you got the BSOD?
    • There is a frequency of repetition of the BSOD?
    • Have you noticed that you get this error only when your LAN works (with modem or switch) or always?
    • What is the current version intermediate or published date of the driver; who had installed for your LAN or the NIC of the Dell website?

    If the BSOD is still attended; just turn off the LAN devices & take the cables & disable the Device Manager under 'Network adapters' hardware o your NIC. Then look for a certain period, if the frequency of the BSOD dies or not? If he died then my hypothesis will be 100% correct & currently still has an impact on your system.

    Necessary Feedback on your part: All the investigative report above should be presented here. But your comments are accurate & reliable.

    My next step to solve this problem: I will suggest you to update the NETWORK interface driver & the chipset drivers.

    A few truths & thoughts on drivers:

    But I know that you said that you have updated the Dell site. But my personal views on the OEM of.

    "" they don't follow it driver still to this day & OEM are not the coder or the Director of these drivers as those who are usually created by a third-party OEM. ""

    You might be confused by above comment. Let's try to understand for example.

    Suppose I use an ASUS brand motherboard where the IC Audio & LAN made by Realtek & Chipset made by Intel. For me with a motherboard ASUS Intel & Realtek are third-party OEM.

    Now my general sources of the pilot last motherboad would be ASUS website. But if ASUS did not update my motherboard driver correctly I could visit to Intel & Realtek site for my need for updated driver. Actually site ASUS accumulate all the compatible driver for that hardware Intel & Realtek site by a professional experience & designer PCB Board; usually they brand/product not the base drivers. The OEM usually stop updating the drivers when the product is not a common product; so here's intentions for new products & their pilots, but every manufacturer / OEM third-party keep their update of the driver for old & new all the components for a longer period each time they found no compatibility problems. Third party OEM are usually the compiler drivers.

    So I would like to know the details above & will bring you if any other driver compatible Win 7 found from other sites. I'm not sure I'll be able or not, but takes advantage of the chance to 100%.

    I also want to tell you a fact that the last pilot most work perfectly on your system, then the old version of Win 7 compatible driver can work very well. New drivers are not always flawless. They have been updated to cure some system specific technical problems, but another system is perhaps still not answering this version of the driver that will be fixed on next or previous.

    Conclusion: Your associated NETw5s64.sys BSOD on Win 7 is always a topic very discuss on other forums also. Just search on Google using the "NETw5s64.sys" research phase; you will get many results.  There is still no satisfactory solution available. But now, you know the BSOD causing file & likely fault for your system so keep an eye on this topic throughout the internet for now & in the future.

    ___________________________________________________________________________________________

    No need to download the large file 523 MB. The minidump in kilobytes is sufficient. If you have any other minidumps in kilobytes in the future download also. Also tell me you like General information also or not interested in tech talk; then I will not explain that these details go rather well the core activities.

    We hope to hear from you soon.

    S.Chatterjee

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