Computer hangs when installing bluetooth driver

Hello

I bought a bluetooth USB dongle with toshiba bluetooth software. The installation hangs at the end of the driver installation progress bar. I use Windows XP c. 5.1 SP2. Comm ports currently in use are 1,2,3,5 and one called 'BT Port' (COM65) which may be blue tooth, but alternatively can be something to do with BT Broadband which is installed on the machine. In Device Manager "NICs" shows "Bluetooth Personal Area Network" and Bluetooth shows generic Bluetooth radio, RFCOMM, RFBNEP, RFHID and RFBUS. The local COM utility Bluetooth in Control Panel displays no com ports in use. Any ideas?

Thank you

David

Make sure "Bluetooth Monitor" software and to any other 3rd party bluetooth stack are not installed.

Tags: Toshiba

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