Computer HP crashes after loading of the Kodak camera in Vista

Can you tell me if I need to load the upgrade of Windows 7 or Windows 7 program?

I have a HP computer I bought a year and a half.  It came with Windows Vista.  Yesterday, while trying to load my Kodak camera on the computer, the computer kept freezing.  After trying all day getting something to work, I decided to get out the manual because I am almost computer illiterate.  He had instructions on restoring my computer, but I didn't completely read the instructions because I had spent so much time trying to make it work.  It was not good.  Everything I've done seems to have deleted Windows Vista... I get a screen that reads like this:

Cannot start Windows Windows Boot Manager.  A recent hardware or software change might be the cause.  To solve this problem: 1. Insert your windows installation disc, and then restart your computer.  2. choose your language settings, and then click Next.  3. click on repair your computer.  If you do not have this disc contact your system administrator or the manufacturer to rely for assistance.  File: \windows\system32\winload.exe status: oxcooooooF Info: the selected entry could not be loaded because the application is missing or damaged.         My question is this: Windows Vista is still on my computer?  The man I spoke with the geek squad at best buy told me I just need to buy Windows 7 and download it and my computer wouldn't be good as new.  I went to Wal-Mart because Best Buy has been closed at the time wherever I have to go, and the only Windows 7 they have is an upgrade of Windows Vista. The Windows 7 upgrade will work?  The man at WalMart, told me that I have to go out of town to get the Windows 7 program because it would not load without Windows Vista.  I don't know if I need the program or the upgrade.  Help!

If you have any problems with the information below, see if you can ask a tech-savvy friend of assistive technology.

You must have a running and Vista enabled for upgrade of.

You can't put a Vista non-boot.

Here's how to try to repair your Vista operating system:

Restore point:

Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

Try a restore of the system once, to choose a Restore Point prior to your problem...

Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

Download the ISO on the link provided and make a record of repair time it starts.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

When you have changed that, insert the Bootable disk you did in the drive and reboot.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

Read all the info on the website on how to create and use:

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

It's a very good Vista startup repair disk.

You can do a system restart tool, system, etc it restore.

It is NOT a disc of resettlement.

And the 32-bit is what normally comes on a computer, unless 64-bit.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

And here is how to reinstall Vista on your computer to the way you bought:

Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

There is no Vista free download legal available.

Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

Normally, they do this for a cost of $ small.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

Normally, you have to press F10 or F11 at startup to start the recovery process...

Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Also ask them if it is possible to do the recovery disk/s since the Partition of recovery in case of hard drive failure or System Crash, when he is running again.

They will tell you how to do this.

Every computer manufacturer has their own way of making recovery disk/s.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.

There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

http://support.Microsoft.com/default.aspx/KB/918884

MS advice on the conduct of clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A tutorial on the use of a clean install

http://www.winsupersite.com/showcase/winvista_install_03.asp

Super Guide Windows Vista Installation

After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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