Computer is deceased, had acrobat 9 and updated at pro level. Drive for 9 was missing. bought the upgrade online.

Similar Questions

• I bought Adobe Acrobat Professional and tried to turn it on for a while.  I also had this same program on my old computer.  How to disable enable it from this computer so that I can activate it on my new computer?

  I bought Adobe Acrobat Professional and tried to turn it on for a while.  I also had this same program on my old computer.  How to disable enable it from this computer so that I can activate it on my new computer?

  Hi larrygoynes,

  To transfer the license from one pc to another how to proceed is to 'Disable' the license first of the older machine.

  To accomplish this, you need to launch Acrobat, go to the 'Help' menu and select 'disable '.

  On the new machine, you can install Acrobat and then use the serial number to 'Turn on' the software and it will complete the transfer of license.

  You can refer to the KB Doc: Activation & deactivation help

  Kind regards

  Rave

• I just bought the upgrade to Adobe DC Pro and downloaded, but it won't install - is always watch that I have Acrobat Standard DC?  Any suggestions?

  I just bought the upgrade to Adobe DC Pro and downloaded, but it won't install - is always watch that I have Acrobat Standard DC?  Any suggestions?

  Many people, (Brucgovn in particular), I appreciate the help... but nothing worked at all... but I FOUND THE SECRET!

  What you do, it is go to the Adobe Web site, click on your product and specify that you want to return items - you want a FULL REFUND!

  What is the first option, they give you?  The session ever elusive "cat."  Three times I tried with various silly responses that got me nowhere

  On my 4th attempt, I'm someone who knew what they were doing - literally within 5 minutes, all problems solved, and things everything works perfectly.

  So... my words of advice - forget trying to fix yourself - hitting where it hurts - in the wallet... the minute you say you want a refund - they struggle to get you fixed, hung, up and ready to go!

  Thanks again for the help!  I hope you all have a Merry Christmas - or whatever holiday you and your celebration of the!

• I have first 13.0 and updated elements at level Windows 8.1 to Windows 10. First 13.0 is not kombatibelt with Windows 10. How to do Prime 13.0 elements upgraded to first elements 13.1 so I can use it again? Tried to upgrade the usual way

  I have first 13.0 and updated elements at level Windows 8.1 to Windows 10. First 13.0 is not kombatibelt with Windows 10. How to do Prime 13.0 elements upgraded to first elements 13.1 so I can use it again? Tried to upgrade the usual way, but it does not help.

  Try direct updates

  https://www.Adobe.com/downloads/updates/

• I bought a version student Adobe 3 years... my computer has recently had to be reconfigured, I want to save my copy again, but cannot locate the registration key! How can I get a key please.

  I bought a version student Adobe 3 years... my computer has recently had to be reconfigured, I want to save my copy again, but cannot locate the registration key! How can I get a key please.

  Please refer to find the serial number of your product Adobe quickly

  Hope this will help you.

  Kind regards

  Hervé Khare

• Error message "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program."

  Original title: cannot install WMP11, update rollup 2

  I'm still on WMP 10 for a reason, and I wanted to connect my PC with 360 videos. I downloaded the update, but he told me to go get the Update Rollup 2 or something, so I tried to install it and he told me that I needed to go get the .NET framework 1.1 and .NET framework 1.1 SP1. I went to download them and install them, but he tells me that "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program".

  I Googled, tried of all kinds, uninstalled SP3 and tried and nothing.

  Hi xelliotx,
   
  I suggest that you follow these steps.
   
  Step 1:
   
  First of all, download and install .net Framework Cleanup Tool to remove selected versions of the .NET Framework on your computer.
   
  Step 2:
   
  Manually install the versions of Microsoft .NET Framework below:
   
  Microsoft .NET Framework Version 1.1 redistributable package
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en
   
  Microsoft .NET Framework 1.1 Service Pack 1
  http://www.Microsoft.com/downloads/details.aspx?FamilyID=a8f5654f-088e-40b2-bbdb-a83353618b38&displaylang=en
  Once this installation is complete, try to install the other required software and check.
   
  See also:
   
  Error message when you install an update for .NET Framework 1.1 or the .NET Framework 1.0: "the upgrade patch cannot be installed by the Windows Installer service.
  http://support.Microsoft.com/kb/940332
  
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Add/Remove components error and DVD driver error: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  Original title: Add/Remove components error and DVD driver error

  Yesterday, I removed several components of windows to attempt to clean my cpu. After the reboot, I noticed that my DVD drive disappeared. I tried to update the driver but told me I have the most updated version, I uninstalled and reinstalled the drive, but I still get the same error. Under Driver Details, it shows that I have a lot of drivers for my Phillips DVD player. However, the status of the device is the following: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device. I've done the troubleshooting, and the two options has not fixed the problem.

  Then I tried to add windows components that I removed, thinking maybe that was the problem. However, when I try to add them, I get an error message that says: 'Setup cannot copy the file zClientm.ex_' it shows the location of this file as being in windows/i386, and of course, the file is located in this folder. So when I go to browse to locate the file, I find and click on it to open it, but I keep getting the same error message that the file is not found and Setup cannot continue.

  I realize that this problem seems very rare and weird, but any help at all would be appreciated. Thank you.

  Hello
   
   
  Code 39: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  Explanation of error codes generated by the Device Manager in Windows XP Professional http://support.Microsoft.com/kb/310123

   

   

  Method 1.
  Microsoft Automated Troubleshooting Services scans your computer and detects that the root causes of common problems, then automatically solves the problems that he finds and offers additional resources if the problem is not resolved. Click run now in the article below.

  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

   

   

  Method 2.
  Also, try the methods listed in the section below and check.
  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

   

   

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing, or the upgrade patch may update a different version of the program

  I try to use the Microsoft Office tool that implement an MSI for 64-bit Office 2010 installation file.  The tool works file and creates the msi file.  I get to the tool by going to the x 64-bit folder on the office 2010 installation disc.

  I install a new virtual machine from Windows 7 and tried to use the MSI file to install office 2010 and I get the error:

  "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program"

  If I just click Setup on the office 2010 dvd he moved very well on the same VM window7.

  Does anyone have an idea how do to understand why the windows installer keep fails or what he wants?

  If I click on the msi even on a system with office 2007 is installed, I get the same error.

  Thanks for the help

  jbabe

  Windows Update has nothing to do with the upgrade or installation of Office 2010. Please post future questions in this forum: http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Hello my MacBook Pro model (MacBook Pro (15 inch, early 2011 am Dubai bought the Sryalsh C02FD2CPDF8 number and I am in Iran that MacBook Pro not enter the device screen when I turned on the pink vertical lines can be seen, the problem is restless))

  Hello my MacBook Pro model (MacBook Pro (15 inch, early 2011 am Dubai bought the Sryalsh C02FD2CPDF8 number and I am in Iran that MacBook Pro not enter the device screen when I turned on the pink vertical lines can be seen, the problem is agitated and it is not difficult to work with him because I like and what I should I do?))

  Serial number C02FD2CPDF8V

• I bought the upgrade to windows 7 paid tax of $ 15 21 and I still havnt received confirmation of delivery.

  I bought the upgrade to windows 7 paid tax of $ 15 21 and I still havnt received delivery confirmation .is - what someone else having this problem

  Hello

  Welcome to the Microsoft Vista answers Forum!

  Note: For details of delivery you must contact the customer assistance service.

  To contact customer care using the information provided in the link

  http://support.Microsoft.com/default.aspx?scid=fh;en-us; CNTACTMS

  For more information please contact Microsoft store.

  http://store.Microsoft.com/help

  Hope this information is useful.

  Thank you, and in what concerns:

  Suresh Kumar. I have -Microsoft technical support.

  Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

• I bought the upgrade for $ 80 between lightroom 4 and lightroom 6.  I now get a message in the upper left corner of lightroom that says mobile trial ending in 30 days

  I wonder how do I get my status in lightroom to change mobile trial to be truly permanent.  the lightroom icon 4 is always next to my lightroom icon 6 in doc.  I bought the upgrade and did all the necessary steps as told to me by adobe.

  Mobile Lightroom is a separate application that can be installed on your IOS or Android. This will allow you to create collections that can be shared in the cloud and edited on the mobile device. Lightroom Mobile is offered as a trial in Lightroom 6. You have 30 days to evaluate if he is a valuable asset for you. Your Mobile with Lightroom access will be terminated at the end of 30 days. It is only available for those who subscribe to the creative cloud. It has nothing to do with the program of office of Lightroom. If you are sure that you are not interested in using Lightroom Mobile you can click the identity plate and make a pause this feature, and I think that notification of the trial will stop at the display.

• I bought the upgrade to Lightroom 6 (75) and closes unexpectedly. None opens ligthroom

  I bought the upgrade to Lightroom 6 (75) and closes unexpectedly. No ligthroom opens.

  Is there a telephone technical support in Spain before asking for my money?

  Hello

  Greetings!

  What is the operating system that you are using?

  If you use a MAC, here's a similar thread: Re: Lightroom 6 close unexpectedly

  Concerning

  Jitendra

• I bought the upgrade to lightroom from Adobe site 6, regularly paid with credit card, receive e-mail of confirmation of payment and the serial number, just start the program installation insert the serial number provided to me by email and I get this wa

  Bought @I upgraded lightroom to Adobe site 6, regularly paid with credit card, receipt of payment confirmation e-mail and serial number, just start the program installation insert the serial number provided to me by email and I get this warning: COULD NOT VALIDATE THIS serial NUMBER for LIGHTROOM CALL SERVICE since the upgrade I paid I might have a valid serial number thanks

  Have you contacted service the customer the message instructed? Generally, we cannot help with password issues in this forum.

• I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  Hello

  Please see: -.

  Impossible to validate the serial number

  Error failed to validate the serial number | CS6

• We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing

  We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing

  Fortunately the Adobe customer service has been able to help me by making a change to my hosts file.