Computer laptop 11th session of the Committee: WiFi won't connect

I bought nine in January WiFi worked in Australia, the United Kingdom and China, where I work. Last month, I visited Hong Kong and used a system of hotel WiFi. Back in my city, WiFi at all initially reported as limited connection and would not have Internet access. I tried my home computer from a friend, with the same error, although his computer had no problem connecting. I tried to uncheck the box saying computer could cut in certain circumstances, i.e. I keep control. Now there is no Internet at all. The name of my WiFi system is visible, and the words "No Internet access. No WiFi is visible when I try to add WiFi. I have another computer that works perfectly on WiFi I have available. If I needed to re - install, how can I download the program and transfer to the ch?

@dawei,

Hi again and thanks again for posting.  Here is a link to Microsoft to treat problems of WIFI.

Wireless and wired network problems

If you still have questions, then you will need to contact the HP support by phone for repair options.

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Thanks again for posting and have a great day.

Tags: Notebooks

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