computer laptop 15-r028TX: laptop mouse pad not scroll

Hi I use a hp 15 notebook pc r028tx...

my touch pad is not scroll and even show no matter which setting to change...

It's also not showing one of its features shown here before like, if you drag the left edge, you can switch between the windows...

I would be grateful for your solution

HI @vivek_kallakuri ,

Thank you for your request, I will do my best to help!

I understand that your TouchPad is more you to scroll with it.  Here is a link for the use and troubleshooting of the TouchPad and ClickPad (Windows 8) that will guide you through a step to try.

Have you tried Automated fault (Windows 8) research?

Did you run the HP Support Assistantsince that happened?

If it was a recent change you might consider doing a restore to where he worked.

Using Microsoft System Restore (Windows 8)

You can also try a Refresh Your PC to solve problems (Windows 8). This will reinstall the OS and should not affect your personal files.  I recommend doing a backup first just in case.

You can consider contacting HP support for assistance that they can connect remotely to your system to help solve the problems.

Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.

World wide phone holder

The last thing I can suggest would be to do a cover of the plant. Performing a recovery of HP (Windows 8) system

You will notice there is an option to make a backup during this process, if you don't have one I suggest you do one now.

Restore files that have been supported to the top using HP Recovery Manager (Windows 8)

Good luck!

Tags: Notebooks

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