Computer laptop GATEWAY with Windows 7 will not be updated, and I searched this site for instructions.
I followed the instructions to make sure I don't understand the "update notification" on stop downs and other tips, but I have more patience at this point. This has been going on and I can't the system up to date. I made every effort (by previous questions and answers) to ensure that the free trial of Norton has been removed from this computer. It is a laptop.
Applications, (Norton and McAfee) are notorious for not not upgrade (or uninstalling) itself.
[You may want to print these instructions for reference offline. If a step said to reboot, reboot.]
1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
2. close all open applications (that is, anything with an icon on the taskbar).
3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) via Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).
4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.
NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!
5. right click on the file that you saved in step #1 above, and then select run as administrator. DO TAP not your keyboard until the race ends, then restart.
6. do a clean install of Norton 360 2011 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN
NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.
7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".
8 reset the advanced settings of the IE by http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings
9. open IE8 32 bit (only) to http://support.microsoft.com/kb/971058 [ignore if APPLIES to article] & run it in DEFAULT and modes difficulty then AGGRESSIVE. [1]
10. restart once again & test.
~~~~~~~~~~~~~~~~~~~~~~~~
[1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not the list of installed updates.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
Tags: Windows
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2016-01-07 16:55:20, error CSI 00000863 (F) STATUS_ILLEGAL_CHARACTER #4243866 # to PrimitiveInstaller::CCoordinator:FinalizeChanges (...) [gle = 0xd0000161]
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2016-01-07 16:55:20, error CSI 00000867 (F) STATUS_ILLEGAL_CHARACTER #4242863 # to CCSDirectTransaction_IRtlTransaction::ExamineTransaction (...) [gle = 0xd0000161]
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=================================
Preparation of control system was updated.
Binary version 6.0.6002.23186
Version of the package 25.0
2016-01-07 13:00Checking Windows Service Packages
Checking of manifests package and catalogs
Checking package Watchlist
Watchlist checking
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Control components store
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Seconds executed: 1308
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Winner version: 6.0.6002.18005.
The architecture of the processor: x 86.
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Recreated the value: @_type.
Recreated the value: @dataOnly.
Recreated the value: @default.
Recreated value: @description.
Recreated the value: @displayName.
Recreated the value: @handler.
Recreated the value: @legacyName.
Recreated the value: @legacyType.
Recreated the value: @migrate.
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Any ideas on how to determine what is the cause, updates do not?
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2016-01-07 17:03:02, info CBS Plan: jump package since its start State and the target State are both missing for the package: Package_for_KB2654428_client ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.0, current: 0, pending:-16, start: 0, there is: 0, oriented: 0, limit: 4
Please post your query to the Technet forums as linked server
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Hello, I would be very happy to help. I recently tried the upgrade to windows 10 Professional, but then tried to downgrade to 7 Professional and problems have occurred. the downgrade was not working. So, I tried:
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M$ just came out this
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http://www.ZDNet.com/article/sticking-with-Windows-7-the-forecast-calls-for-pain/
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W7 Upgrade Advisor said it would work with the exception of Windows Aero. When the games to try to come with W7 get window 'game running in software rendering... '. Hardware acceleration disabled or not supported by the video card driver"games will not work. A check says last drivers are installed. Tried to reinstall WXP in separeat partition to see if would work like that but will not because most recent W7.
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