Computer laptop HP Presario CQ57 (Windows 7) will not start.

Computer laptop HP Presario CQ57 (Windows 7) will not start.

Memory test: past

Smart Check: spent

DST short: failure

ID Q7PS33-5T76ND-MFKR5F-60VV03 failure

Product ID: QE321UA #ABA

Hard drive

Hello:

The failure of DST short is normally indicative of a hard drive that has failed and must be replaced.

The operating system and the software can be reinstalled using recovery discs that you made or purchased from HP.

In order to use the recovery disks, you need to replace the hard drive with one of the same storage capacity or more.

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