Computer laptop Pavilion G6 with 8.1 window is stuck on the installation of updates

Hi my old laptop Pavillion G6 of 12 months (which was the worst computer I've ever owned!) is stuck on an update. The screen shows the message "Keep your PC up to... this installation to update 1 of 2" for 12 hours (overnight).

A little over 2 weeks ago he had a problem with the WiFi connection - which also seems to be associated with the Windows updates - I got this one and it has been fine since then. Started an automatic update last night and now he's stuck. Any ideas?

Hi Jamame,

Thanks for your post, I will do my best to help you!

I see that your computer did an update for more than 12 hours and has not completed or seems to have improved.

First of all you could cancel the update, restart the computer.  Then you would go The HP Support Assistant to search for updates or problems. Here is a document to help performance. Improve the performance of the system without adding memory (Windows 7). I would also like to launch the File Checker.  Using the File Checker system to restore the system files. Now repeat your update with her power.

If you want more help, please can you give us the exact model of the G6 you and the operating system you are using. How can I find my model number or product number?

Tags: Notebooks

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