Computer laptop touch screen 15: need help - restore Partitions, OS system, start-up and drivers!

[Need help]

Device name: laptop touch screen, Energy Star, 15.

Model number: 15 - f023wm

Device status:
[Grandma] "I broke the internet.
[Me] "No, I have demolished just any chance I had as a computer programmer.
I'll never do it to heaven now... »

You want to come: difficulty this laptop!

-Packing plant (Reset/retrieve)

-Retrieve/Re-restore boot loader

Retrieve/recreate/Re-restore all original scores.
-Retrieve / Re - restore all the Original system & hardware drivers.

-Retrieve/Re-restore Windows 8.1.

-Possibly find computer Tech/Geek fellow/Pal.

-Learn something new! (Not including the common sense).

-J' was too high as he tried to become the next Bill Gates and create a calculation method in which the processor completely laws of physics bi-passes.

Topical issues:

(1) I have little experience, I'm sure compared to most of the users on this forum; However, in the College computer Programmning.

---> Very adept in acquireing newly introduced information & request a great sense of understanding of puzzled, abstract and largely serious concepts. (It will be just a little easier than most to explain a simple fix).

(2) I deleted all partitions, including the system files, System opperating, some methods of starting, all the drivers, and to add to the mess, the existing partitions are not yet check the size or formatting - I'm sure.

---> (Drive C is 400 GB;) Drive D is the main partition with only 20 GB)

(3) any chance of installation/download are only feasible when my boyfriend does everything it does and 'fixed' the laptop.

---> Cell phone MAY start, can use internet and MAY be able to download 5 pictures before the system shuts down and the other requires a few hours to wipe the minimum amount of space on the hard disk before you reinstall Windows.

(4) Windows 7 is the only OS (so far) that we are able to install; We have no other disks, but Windows 8.1, I think, was the original Opperating system and look forward to this return.

(5) I don't know yet how I will receive notification here on these forums. I'm drunk at 05:59, so I'll find out tomorrow.

---> Assuming that I remember I wrote it.

And I think that's all that I need a little help with if you want messages me or live chat to help solve this problem, I think that Skype is aloud; and in all the uncertainties, it is listed on my profile.

Thank you, & your best.
Caleb D. Parker


What will work restores your computer to its original factory state using HP recovery media.  It is a DVD and CD set that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.

The link is on the software page and download drivers for your PC:

Once there, scroll to the bottom of the page and you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page:

If you live elsewhere, contact details are on this page:

Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: and

Don't forget to read through the material in the linked thread before attempting the recovery:

Good luck

I'm a volunteer and I do not work for, or represent, HP.
If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

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