COMPUTER LAPTOP WON'T PLAY MY MUSIC

Hi, whenever I try to play music through my laptop it wil not play, I get a few seconds

then take the following message: Windows media player has stopped playing.

am not very good looking for failure, so don't know if its something I did or if it's a top issue of the tower.

Last TME I played the music on it, it was good?

Hi @trerod ,

Thank you for visiting the Forums HP's Support and welcome. I watched your show on your HP laptop and the problem with the sound. Try perform a reset.

When you perform a hard reset note remove all USB devices. Disconnect all non-essential devices.

Here isa link to uninstall the media player software.

Here is a link to the HP Support Assistant. Simply download and run the application and it will help with the software and drivers on your system.

I hope this helps.

Thank you.

Tags: Notebooks

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