Computer problem: black screen on startup WITHOUT cursor

Someone help me please!  Very well done on startup after loading thing I get a black screen, without a windows cursor. When I try to get into safe mode, the thing stops at: Multi (0)... Drivers/MUP.sys what should I do?

Hello

1. What is the number of brand and model of the computer?
2 have you made changes on the computer before this problem?
3. what application or anti-virus security suite is installed on your computer?

Method 1
I suggest to disconnect all external devices except the mouse and keyboard and check if you are able to boot to the desktop.

Method 2
I suggest you boot the computer last known good configuration and check if you are able to boot to the desktop.

Start the computer by using the last known good configuration.

Follow the article:

http://support.Microsoft.com/kb/307852


Method 3
I suggest you to perform repair install or Windows and check if the problem persists.

How to perform a repair of Windows XP installation, if a later version of Internet Explorer is installed
http://support.Microsoft.com/kb/917964

Note: When you perform the installation of repair make sure that you back up all your data.

Tags: Windows

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  • Satellite A305-S6898 - half black screen at startup

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    I can't really go back to the shop because they give only a grace period of 14 days for returns.

    > I had the same problem of a half black screen on startup.
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    Doesn't look good for me it sounds a bit like graphic problem.
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  • Black screen on startup Satellite A80

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  • B540 TDR and black screen on startup

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    While the video card is not supported with the latest drivers.

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  • All of a sudden my Macbook Air 2013 13 inch 4 GB shows a black screen at startup

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