Computer remains at the "Logging Off" and never boots

After you install the Service Pack 2.0, which has been requested, as soon as I connected to my laptop HP, installation went well. When I started the computer next time if repeat on "Logout" and never ending start the system. Does not meet all of the keys and buttons.

Hello

Make sure you have no external device connected to your computer, other than the keyboard and mouse.

Follow the steps below and check, if it helps.

Step 1:

Start your computer in safe mode and check if it starts very well.

Step 2:

If the system starts in safe mode, then there would be a third-party software, causing the issue to occur. I wish that you start your machine in a clean boot State. Clean boot helps eliminate conflicts of third party software.

Note: Follow step 7 to your computer as usual.

Step 3:

If this does not help, you can perform System Restore in safe mode.

Aziz Nadeem - Microsoft Support
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