HP laptop - 14-ac003ne: brand laptop nine a of the log files and windows event, dated more than a year ago

Hi all

I am writing this post with a heavy heart. I did research to buy a laptop for three months, and finally, I decided to buy HP laptop as laptops for HP computers reviews were good.

I bought the product (HP for laptop - 14-ac003ne) to the Kuwait on September 23 and went to India for holidays a week of. I started using the laptop and it was pointed out that there are a number of scratches of line on screen, completely unacceptable for a brand new product. Seeing this, I checked the logs, as well as the windows directory and pointed out that the laptop was one is not a brand new and it had from its windows and IIS in October 2014 information.

I'm really happy with the purchase and to return the laptop.  Could you please tell if this is possible?

I go to the Kuwait this Saturday. Y at - it an email address to raise my concerns of HP sales management?

Thank you and best regards

Anil

Hi coolbiy, you can find all the support options for your region on this page: LINK

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