HP Pavilion dv9000 is frozen to the logging off the screen

When stopped down, the laptop froze on the trunk of the screen.  He never stop and I tried to unplug, turn off manually, disconnect all devices and it feeds always upward with the trunk of the screen.  Does anyone know how to solve?  This laptop is only 2 years old.

Try a hard reset, works sometimes. Disconnect all external devices first.

battery and power cord 1 / removal

2 - Press the power button for 20 seconds

3 reinstall only the power cord for the first start.

4. turn on

Tags: Notebooks

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