Computer will not recognize Canon Powershot SX30 IS camera

I just upgraded to a new computer. Operating system is Windows 7.  It does not recognize my camera. I tried I go through start to computer (not found).  Cannot find under Device Manager either. Nothing. I guess I need a new driver downloaded, but when I go to the Canon Website, it tells me that no driver is needed for Windows 7.

I'm not an expert in computer science (and not by a long shot). I tried 2 different USB cables, the two nothing helps. I also found a previous thread for the Canon Rebel camera, but the menus on both cameras are different, is not applicable for my camera. Everyone is the same experience? Any suggestions? I can put the card directly qinto the computer, but it does not work underground with the photos in the same way - thus suggesting a card reader is not really solve my problem.
I have already installed the installation CD and everything seems to have loaded correctly. However, as soon asI connect the camera to the USB port - nothing happens. It worked fine (literally just a fe minutes before on the old Windows XP system (it worked flawlessly in fact).) Not sure what the glitch is on it.  Anyone?

Hello

Do you get any error messages?
Method 1:
I suggest you run the troubleshooter and check.
Method 2:
If the problem is not resolved you can manually install the program in a mode of compatibility with control.
copy and save the content of the software CD on the desktop in a new folder.
b. right-click on the program's installation file and click Properties.
b. click on the tab compatibility.
c. under compatibility mode section, check check "run this program in compatibility mode for" and select "Windows XP Service Pack 2" in the drop-down list. "
d. under "privilege level" section, check the brand "run this program as Administrator"
e. click ok to apply the changes.
f. open file and install it.

See the link: make sure to run older programs in this version of Windows
http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

Method 3:
If the problem persists, you can select the correct operating system version and try to install the drivers and software provided in the following link:
http://www.USA.Canon.com/Cusa/support/consumer/digital_cameras/other_powershot/powershot_sx30_is#DriversAndSoftware

If the problem persists I suggest you to contact Canon Support.
http://www.Canon.com/support/

I hope this information helps!

Tags: Windows

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