Computer will not recognize USB printers

Original title: no USB connection recognized computer to the printer

I use windows 7 64-bit. I use a HP Deskjet 2050 for 3 years... all of a sudden he says computer is not connected to the printer. I uninstalled and reinstalled the printer drivers, still nothing. I bought a new printer and the computer still does not recognize a USB connection of the computer to the printer (HP Officejet 2620).

Michelle,

Thank you for keeping us posted.

I'd like you to try this article-

http://support.Microsoft.com/kb/2654149/en-us

Please let us know if that helps.

Tags: Windows

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