Computer won't connect to the internet.

Recently, our computer has been attacked by a virus, the OS ate, so I reinstalled XP. I have reinstalled manually the drivers from the Dell website because we had lost the disc. Everything works on the computer now except the internet. I tried to create a new internet connection called Comcast, and I put in place very well. But the problem is it seems to recognize that the modem is connected. I get the error message 678: "the remote computer did not respond. To get help, click on more information or search for the error number, Help and Support Center. »

I searched help and support, but links to definitions and information do not work, then it's useless. I've been to the site of Comcast and even tried to talk to a tech support person, but it's like talking to a child of six years and a total waste of time. She had me simply turn off and on and then asked useless questions, that does not help determine anything at all. She reported me to the direction of Microsoft, but she gave the number no longer works me, and apparently you have to pay money to call for technical support now? WTF?

Anywho, I'm just really aggravated, and I don't have any idea how to solve this... It's probably something really easy, but I can't understand it.

Hello

This is the process to make sure that aspects of the computer network are OK.

http://www.ezlan.NET/debug.html

If everything checks OK and you do not have a router, then it is your duty to ISP to help you operate.

If not do a router, it provides a much more secure connection and make it easy to maintain a network.

See here on the error message you get, http://support.microsoft.com/kb/892889

Jack-MVP Windows Networking. WWW.EZLAN.NET

Tags: Windows

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