BlackBerry smartphones "your computer must be connected to the internet to perform this operation" during the synchronization.

My curve has this error message:

"your computer must be connected to the internet to perform this operation. Make sure you are able to connect to the internet and try again."

Worked well with desktop manager 4.6...

Update 4.7 for explode...

found an article to fix... regedit and change hklm-software-reasearch in motion-syncronize blackberry\

change the status from 1 to 0

has worked well...

until the 5.0 update...

now it does not work yet, and this key is no more.

Of course, there are internet and there are no active firewall or any application that might block this traffic, no proxy settings, routing of questions etc...

There must be the answer to this question... I know that I'm not the only person having this problem.

Craig

Hello

You only need to connect onve, and then you meet the demand.

I ran twice and I can't logically explain why it occurs.

On first installation I finally have the PC connected directly to the cable modem, after disabling the firewall software.

It took about 6 hours with Kapersky to ensure that he did not get infected. It was a friends DM 4.5

The second was total frustration with version 4.7. On my network.

I, like you, have the routers and firewalls in front of the cable router if I had a packet sniffer, it would have been easier to trace.

I reasoned that the PC and applications like explore and Outlook can access internet with out fail.

I then followed the gateway IP address for my PC.

In Windows click on start, then run, then type 'cmd' and press ENTER to open a DOS window.
-In this window type "ipconfig" and press ENTER.
-L' display the IP Ethernet the subpattern options, etc..  'Default gateway' is what you need.

-Copy the IP address of the default gateway.

Then, I started the Blackberry device manager and open the properties Blackberry icon in the systray.

I was trying to see if I could find what the Office Manager was trying to access, or at least which way he wanted to.

I found the Blackberry router configuration tab. Click at the bottom right "activate the bindings defined by the user.

So basically, you can provide a route to bypass "static route. I entered my gateway address default PC, hit apply and OK.

I did a cold start system, began the DM and he never moans, simply press on the internet and I couldn't access to the

synchronization options. It worked without changing the settings of firewall or a router. I deliberately left it in place that that

Gateway IP worked for another program on my PC. (I have mu PC configuration to device on the home network.

After constant running for a few weeks, I went and deleted the bypass address. 4.7 installation has yet to miss a

Beat.

Well, I broke probably 87 regulations of the FCC, all agreements of the RIM, but it worked for me. !

If I'm not here tomorrow have a drin for me at the party!

I just installed the 5.0 Desktop Manager and never had the problem.

So, basically, it's your call!

The worst that can happen is it doesn't work and close down more away, the best that happens is that you logged.

I recommend you do a program of "sniffer". This is the one suggested by Blackberry in the KB article

(Packet capture tool (for example, Wireshark®))

Let us know what you think.
Thank you

Bifocals

Tags: BlackBerry Smartphones

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