connecting to the port Series 9 pins

I have Vista Business. I use a scanner that uses a serial connection. He has always worked in XP and I couldn't use hyoperterminal 0 test the. Now, there is no test for the port. I can't get the data via the port and I'm not familiar with telnet or knowledge if we can test the port. My port may be blocked? I truned disable the firewall and no luck. I place the receiver program as a program exception in the firewall, but the digitizer is what sends the data to the port not the software on the system.

Any ideas?

Hello Frank Gregg,.

·         The digitizer is displayed in Device Manager when you connect?

·         You have the drivers installed for the scanner?

·         Who is the manufacturer of your scanner?

·         What exactly are you using the digitizer for?

·         What is the name of the program that you use to perform the test?

I suggest you contact the manufacturer for the digitizer get the drivers to connect with Vista.

If the device shows working in Device Manager then you can try to perform the test for the ports.

Thank you

Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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