Connection of blackBerry Smartphones out
lately, it happens that the mobile connect is running on 'stop' by itself. I have to go to the menu connections and reselct it manually to resolve the problem. am I perhaps by pressing a wrong button by mistake? (I got on the phone for months and it has never happened before). Help!
as soon as he does so once again, I'll try what you propose and will let you know.
Thank you very much
Tags: BlackBerry Smartphones
Similar Questions
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Problem connecting facebook blackBerry Smartphones
Hello...
I have a BB 8520 curve... I have a problem with loging in Facebook.
When I put my facebook I got through native browser in the Welcome screen and click on the connection.
After treatment at the facebook shows me "You must open a session" and this message shows me again and again.
Infact the opera browser works for me but the BB browser does not work why? Someone help please... My BB os is 4.6.1Hello and welcome to the community!
4.6.1 is quite old... I recommend you update (I'm sure that some level of 5.0 OS is available for your phone model). The easiest way is, on a PC (you can not do on MAC):
(1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.
2) uninstall all the BB OS packages from your PC,
(3) make sure you have the BB Desktop Software already installed
(4) download and install on your computer, the BB OS package you want:
- http://us.BlackBerry.com/support/downloads/download_sites.jsp
- If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:
- C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
- C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.
6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:
- http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
- Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.
If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.
If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:
- KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software
Good luck and let us know!
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Problem connecting wifi blackBerry Smartphones on 8900
Hi guys,.
Just bought my bb which is an amazing piece of kit. I am a customer of uk on O2, a payday that you use the data service, but have a contract with o2, I downloaded my settings of them and DIRECT email services work fine.
but im having a problem accessing any service through my home wifi network, I tried to remove security and and allowing all traffic to the bb with no luck. apparently the o2 can't help. My bb recognize the network and connects to him and I get a green "sky24083", but I get a gray line instead of a tick. I searched the forums, but nothing seems to work. any help would be greatly appreciated. A reading of diagnostic wi - fi
A Wi - Fi connection
Current profile: SKY24083
SSID: SKY24083
AP MAC address: 00:1E:74:B9: *: *.
Security type: open
Association: success
Authentication: success
Local IP address: 192.168.0.4
Signal level:-46 dBm
Data connection speed: 54 Mbps
Status: Acquired network
Authentication failure reason:
Network type: 802. 11 b / g
Network channels: 6
Encryption in pairs: no
Group Cipher: no
Gateway address: 192.168.0.1
DHCP: success
Primary DNS: 192.168.0.1
Secondary DNS: 0.0.0.0
Suffix DNS: Home
Subnet mask: 255.255.255.0
Server's domain suffix:
Certificate: Not Applicable
Software token: not Applicable
Auth L3:
VPN
Current profile:
Address of the hub:
Contact: n/a
Authentication: n/a
Secure the device IP:
Status: VPN profile is not found.
Hub address: n/a
Hub IP:
Primary DNS:
Secondary DNS:
DNS suffix:
Set the subnet mask:
Restart:
The life of the session:
Re-login to:
Failed connection attempts: 0
Certificate:
Software token:
BlackBerry infrastructure
Address:
The IP protocol used:
Connection: error
Router authentication: N/A
Authentication server: N/A
Last Contact to:
I only did the actions in the thread I posted. I don't know about the removal of books. Take out the battery and do a reset solved my problem.
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Connection of blackBerry Smartphones
My 9000 "BOLD" is not connected to the internet, and I have a data plan that activates the wifi features
I can't log on my facebook, I can't ping! Can someone help me pls my plan data runsHello jmichel and welcome to the community of BlackBerry Support Forums.
Sorry to hear that you are having a problem with your BlackBerry data connection.
You get an error when you go to log into Facebook? If so, what is this error?
What do you mean by "my data plan runs out? You use a prepaid plan?
You can send me a private message with your PIN for investigation?
Thank you!
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Connection of blackBerry Smartphones Blackberry ID - password and security answer the forgotten two
I forgot my password to connect Blackberry ID so the answer to the security question and can not find a way to reset them both on the support pages.
Can someone please suggest a solution?
Thank you
I did exactly the same thing... It sucks. I was told to go back to the email that was sent to you from [email protected] there is a link there to the deletion of your profile. Once you do this just download everything again. hope this works for you as well
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'Data Connection Refused' blackBerry smartphones turn off the notification!
Hello, I'm on sick leave for the next three months and my work doesn't pay for my phone, and I really didn't want to know how many emails are piling up in my Inbox, while I'm away, so I called AT & T today and cancelled my internet package. So, right now, I'm only using my blackberry as a phone and calendar, tasks, etc. There is a notification that appears on top of my phone that says 'Data Connection Refused'. I looked through the options and I can't understand how to transform that turned off, any suggestions?
Thank you!!!
This means that your SIM is not provisioned for BlackBerry services... which is obvious as your request to cancel your BlackBerry data plan. To delete "Data Connection Refused' on top of your device go Options -> Mobile network -> Data Service: Off.
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SLOW CONNECTION of blackBerry Smartphones
Hi all
I got my BB 8520 curve for 12 months. I rarely used at all because I wanted to be able to go on the net so far or traveling across the country (work wise) but the connection was so slow that I gave it up as a bad job! I contacted my service provider (Virgin) and they told me that I had bought the wrong phone for my use! So basically, I still this new BB 8520 and my appointment cancelled earlier today, I only round earlier to see if I can find out if this BB is really not to surf the web?
Any help will be greatly appreciated, because I still have another 12 months contract left on it.
No, unfortunantly not
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Journal of blackBerry Smartphones out... BlackBerry ID
Hi again blackberry and ask for help in logging out or turned off my Blackberry ID... cannot find how i disconnect.
My phone is a blackberry curve... 9320 with System 7.01.
Thank you
Hello and welcome to the community!
The BB ID is deeply integrated into the BB itself. There is therefore, no "logout" since the BB requires continuous access to the ID of BB information on RIM servers, to properly provide your services.
Good luck!
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Problems connecting to blackBerry Smartphones
I use a computer that is running windows XP sp3 with DM version 6.1. When I connect my BB torch 9810 on my usb port that my windows recognize my BB is connected but my DM opens a new window "add a new blackberry device" and gets stuck on the "device during initialization... "phase but never detects my BB. I have access to my internal and external memory of my BB, but DM still can not detect my BB torch.
Need a way to solve
Any help really appreciated
You will need force detection of your phone for BlackBerry Desktop Software. Here is an article from RIM detailing what to do:
http://www.BlackBerry.com/BTSC/KB10144
I hope that helps you.
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Error on blue screen after connecting USB blackBerry Smartphones
Hello, I have a new 8100. Everything is great, everything works, but the problem appeared after I installed the software and I have connected the mobile to the computer by USB... the blue screen error Windows Vista appeared, then
After the automatic reboot of my computer
He says the following errors:"Problemas con Firma:
Number del problema evento: BlueScreen (name of the)
Led operating system version: 6.0.6000.2.0.0.768.3 (OS version)
ID of regional config: 3082 (locale ID)Information adicional del problema: (other info on the problem)
BCCode: 4th
BCP1: 0000009A
BCP2: 0003EA16
BCP3: 00000006
BCP4: 00000002
OS version: 6_0_6000
Service Pack: 0_0
Product: 768_1Archivos than IR a State el problema: (files that help describe the problem)
C:\Windows\Minidump\Mini010609-03.dmp
C:\Users\antonio\AppData\Local\Temp\WER-110323-0.SysData.XML
C:\Users\antonio\AppData\Local\Temp\WER6C68.tmp.version.txtLEA nuestra declaracion of privacy:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0C0A
"I didn't have anything wrong with my Vista OS before
Thanks in advance
Hi and welcome to the forums!
I read very well Spanish, but did you leave the connected Blackberry when you
restarted the PC? Vista may have tried to use the BB as a drive for system functions or error checking.
Thank you
Bifocals
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Problem connecting to blackBerry Smartphones
all of sudden, I can't connect with my desktop usung USB software I get "cannot communicate with connected device. My cable is not damaged; Anyone have suggestions or solutions
Have you restarted your computer, and done a battery pull on the device?
If you have, then try to install the latest version of the desktop software:
http://us.BlackBerry.com/apps-software/desktop/
I don't know if you use the latest version on your computer.
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Cannot connect Internet blackBerry smartphones?
I bought a bb from a friend, so I put a new sim card and I can only receive calls and resonate, I try to go on the internet or bb app world but just get message saying unable to connect and check your network please can you eany1 help me to solve my problem thanks
Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?
You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.
Then call your carrier and you learn about to have added to your account BlackBerry data Plan.
Good luck.
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Connection 3G blackBerry Smartphone problem
Hello! I just got my torch yesterday and I like it so far, but there is a problem: 3G does not work. Not at all. Internet works fine via the wi - fi connection, but if I try to access the internet without my home wi-fi I get the message, "there is an insufficient network coverage for your request. Please try again later. "I have search everywhere on the internet and it seems to be a common problem.
I tried the battery pull and the phone reset methods. Does not work.
It does not have 3G in the upper right corner, and I have full bars.
He has had this problem since I got it, and it's new, so I'm a little upset about this. If I pay for a data plan, I expect to be able to use it.
Thanks in advance for any help you have to offer.
Right next to the symbol of the 3 G upper-left, there is a small symbol of BlackBerry? Who should attend so that you surf on your network connection.
If it is not present, since your homescreen go in manage connections. Make sure that your Mobile network is enabled (it will be if you see 3G). Click on the below Mobile Network Options and make sure that data Services is defined on IT.
You should now be able to go back and surf in 3G. I hope that helps you.
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Connection of blackBerry Smartphones app load just?
Hi iv had my phone for 2 weeks now, it worked fine until I restarted the phone last week and now am unable to connect download applications. I have connection inside, autheticates and then just say loading do not know how long it last, but I gave up after half an hour of him just "loading". When I click the back button it says I agree to the terms but I can not because it does not load.
all solutions
thanx
Andy
Try this:
From your BlackBerry browser, go to www.blackberry.com/appworld and click on the download button now and redownload and install AppWorld. Once that is completed and you have restarted at the end of the process, try to reuse the AppWorld.
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Connection USB blackBerry Smartphone problems
I have a BlackBerry Curve 8330 m running the latest OS updates.
Recently, my BlackBerry has stopped synchronizing via USB. My computer is a Windows XP with Desktop Manager v.4.7. I never had problems with synchronization previously. Another Member of the family has a BlackBerry Curve as well, and them connects and syncs perfectly. Thus, this addresses the problems with the USB cable and the computer itself.
When my BlackBerry is connected, the indicator is on, but my XP does not recognize that have plugged in at all. In the Windows Device Manager, it is said that there is no active USB connection.
Suggestions, please?
I tried all the stuff into the Knowledge Base of BlackBerry. I also tried syncing my BlackBerry to the computer of a friend who use Desktop Manager and gave the same frustrating results.
After several hours of anguish, I decided to do a clean wipe of my phone... success! Obviously, a file has been corrupted that was vital to the process of USB connection. Fortunately, I made a backup last week, so I do not lose too much data.
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