Connection USB blackBerry Smartphone problems

Similar Questions

• Error on blue screen after connecting USB blackBerry Smartphones

  Hello, I have a new 8100. Everything is great, everything works, but the problem appeared after I installed the software and I have connected the mobile to the computer by USB... the blue screen error Windows Vista appeared, then
  After the automatic reboot of my computer
  He says the following errors:

  "Problemas con Firma:
  Number del problema evento: BlueScreen (name of the)
  Led operating system version: 6.0.6000.2.0.0.768.3 (OS version)
  ID of regional config: 3082 (locale ID)

  Information adicional del problema: (other info on the problem)
  BCCode: 4th
  BCP1: 0000009A
  BCP2: 0003EA16
  BCP3: 00000006
  BCP4: 00000002
  OS version: 6_0_6000
  Service Pack: 0_0
  Product: 768_1

  Archivos than IR a State el problema: (files that help describe the problem)
  C:\Windows\Minidump\Mini010609-03.dmp
  C:\Users\antonio\AppData\Local\Temp\WER-110323-0.SysData.XML
  C:\Users\antonio\AppData\Local\Temp\WER6C68.tmp.version.txt

  LEA nuestra declaracion of privacy:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0C0A
  "

  I didn't have anything wrong with my Vista OS before

  Thanks in advance

  Hi and welcome to the forums!

  I read very well Spanish, but did you leave the connected Blackberry when you

  restarted the PC? Vista may have tried to use the BB as a drive for system functions or error checking.

  Thank you

  Bifocals

• Connection 3G blackBerry Smartphone problem

  Hello! I just got my torch yesterday and I like it so far, but there is a problem: 3G does not work. Not at all. Internet works fine via the wi - fi connection, but if I try to access the internet without my home wi-fi I get the message, "there is an insufficient network coverage for your request. Please try again later. "I have search everywhere on the internet and it seems to be a common problem.

  I tried the battery pull and the phone reset methods. Does not work.

  It does not have 3G in the upper right corner, and I have full bars.

  He has had this problem since I got it, and it's new, so I'm a little upset about this. If I pay for a data plan, I expect to be able to use it.

  Thanks in advance for any help you have to offer.

  Right next to the symbol of the 3 G upper-left, there is a small symbol of BlackBerry?  Who should attend so that you surf on your network connection.

  If it is not present, since your homescreen go in manage connections.  Make sure that your Mobile network is enabled (it will be if you see 3G).  Click on the below Mobile Network Options and make sure that data Services is defined on IT.

  You should now be able to go back and surf in 3G.  I hope that helps you.

• CURSOR blackBerry Smartphone PROBLEM

  Dear Sir, I am facing problem for the plotter (middle mouse) for scrolling. It works on some screens and on some it freezes and I can't use hv to use the touch screen. Its a question and wasting too much time during labor and the battery. Pls guide how the plotters to work on all screens.

  For example, it doent work while

  (A) typing e-mail, if I want to scroll down to see previous email.

  (B) Messager of black berries, scrollbar for scrolling in the messages.

  PLS, advice and help the ugtly.

  Thanks Deepak

  Hi antoinesombie

  Welcome to the BlackBerry Support Community Forums

  Wheneven you feel you cursor is affectionate always perform a battery pull reboot as this device on remove the battery wait a min. then reinsert back, wait until your device supports a long restart. See if it solves your problem.

  If it does not help the appointment through this RIM Knowledge Base:

  KB29640 : Trackpad, trackball or the keyboard does not not on a BlackBerry Smartphone

   

  Please try it and let us know.

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• BlackBerry Smartphones problem setting up email

  Hello everyone, I reccently purchased a vodafone bb 8900 to my friend, I unblocked him today and I am currently using a 02 sim card. My companion had set up on the phone but deleted emails before you send the phone.

  My problem is when I try to configure my emails I go to Settings / Setup Wizard / Configuration of email, there is no option to create or add an email account. Only the possibility of using a professional email with an Enterprise Server account. And there is no shortcut to the e-mail settings in the setup folder.

  does anyone know how to configure my e-mail from here?

  PS This is my first blackberry and I am a complete novice with this stuff so if you can keep things simple, it would be greatly appreciated thank you Ryan

  Hello!

  A few things for you...

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  http://supportforums.BlackBerry.com/Rim/Board?Board.ID=NewBlackBerryUsers

  http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email

  KB03087 Configure BlackBerry Internet Service, BlackBerry mail and e-mail or account e-mail BlackBerry

  It is likely that some of the seller in the first element steps were not completed... those that must be made before continuing. I suggest to do it again. More... your friend got it on BES? If so, there are a few extra steps (in this picture) that must be made.

  Good luck!

• Problem connecting facebook blackBerry Smartphones

  Hello...
  I have a BB 8520 curve... I have a problem with loging in Facebook.
  When I put my facebook I got through native browser in the Welcome screen and click on the connection.
  After treatment at the facebook shows me "You must open a session" and this message shows me again and again.
  Infact the opera browser works for me but the BB browser does not work why? Someone help please... My BB os is 4.6.1

  Hello and welcome to the community!

  4.6.1 is quite old... I recommend you update (I'm sure that some level of 5.0 OS is available for your phone model). The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Problem connecting wifi blackBerry Smartphones on 8900

  Hi guys,.

  Just bought my bb which is an amazing piece of kit. I am a customer of uk on O2, a payday that you use the data service, but have a contract with o2, I downloaded my settings of them and DIRECT email services work fine.

  but im having a problem accessing any service through my home wifi network, I tried to remove security and and allowing all traffic to the bb with no luck. apparently the o2 can't help. My bb recognize the network and connects to him and I get a green "sky24083", but I get a gray line instead of a tick. I searched the forums, but nothing seems to work. any help would be greatly appreciated. A reading of diagnostic wi - fi

  A Wi - Fi connection

  Current profile: SKY24083

  SSID: SKY24083

  AP MAC address: 00:1E:74:B9: *: *.

  Security type: open

  Association: success

  Authentication: success

  Local IP address: 192.168.0.4

  Signal level:-46 dBm

  Data connection speed: 54 Mbps

  Status: Acquired network

  Authentication failure reason:

  Network type: 802. 11 b / g

  Network channels: 6

  Encryption in pairs: no

  Group Cipher: no

  Gateway address: 192.168.0.1

  DHCP: success

  Primary DNS: 192.168.0.1

  Secondary DNS: 0.0.0.0

  Suffix DNS: Home

  Subnet mask: 255.255.255.0

  Server's domain suffix:

  Certificate: Not Applicable

  Software token: not Applicable

  Auth L3:

  VPN

  Current profile:

  Address of the hub:

  Contact: n/a

  Authentication: n/a

  Secure the device IP:

  Status: VPN profile is not found.

  Hub address: n/a

  Hub IP:

  Primary DNS:

  Secondary DNS:

  DNS suffix:

  Set the subnet mask:

  Restart:

  The life of the session:

  Re-login to:

  Failed connection attempts: 0

  Certificate:

  Software token:

  BlackBerry infrastructure

  Address:

  The IP protocol used:

  Connection: error

  Router authentication: N/A

  Authentication server: N/A

  Last Contact to:

  I only did the actions in the thread I posted.  I don't know about the removal of books.  Take out the battery and do a reset solved my problem.

• Problems connecting to blackBerry Smartphones

  I use a computer that is running windows XP sp3 with DM version 6.1. When I connect my BB torch 9810 on my usb port that my windows recognize my BB is connected but my DM opens a new window "add a new blackberry device" and gets stuck on the "device during initialization... "phase but never detects my BB. I have access to my internal and external memory of my BB, but DM still can not detect my BB torch.

  Need a way to solve

  Any help really appreciated

  You will need force detection of your phone for BlackBerry Desktop Software.  Here is an article from RIM detailing what to do:

  http://www.BlackBerry.com/BTSC/KB10144

  I hope that helps you.

• Problem connecting to blackBerry Smartphones

  all of sudden, I can't connect with my desktop usung USB software I get "cannot communicate with connected device. My cable is not damaged; Anyone have suggestions or solutions

  Have you restarted your computer, and done a battery pull on the device?

  If you have, then try to install the latest version of the desktop software:

  http://us.BlackBerry.com/apps-software/desktop/

  I don't know if you use the latest version on your computer.

• BlackBerry Smartphones problem connecting to Blackberry App World

  Hi there, hope someone out there can offer help or advice. I recently had difficulties to access the App World on my 8310. Receiving the message "upgrade your service to a plan that includes browsing and discover a world of possibilities at Blackberry App World. Contact your service provider for more details"I contact my service provider (Vodafone UK) who confirmed my plan includes navigation. I am able to web access, vodafone live, facebook, etc., but each time to connect to get App World, the same message. Tonight, I deleted and reinstalled the latest version, but no change. By the way, I was able to use the service in the past downloaded app facebook etc, it's just in the last four or so weeks I have encountered this problem.

  I also removed battery etc to see if restart works, but nothing works.

  Someone has suggestions

  Thank you in anticipation

  Hello and thanks for your reply,

  After surfing through a large number of entries on this forum, it seems that I was not alone with my problem, seems to be a problem of RIM on each network carriers, however, I phoned Vodafone UK, who have been very helpful and resent my service books and prayed I confirmed my email addresses registered with my blackberry via my pc. As a precaution, I removed App World on my device and it recharged, and fortunately it seems to work now.

  Hope this will help others out there

  Cordially Thjanks and kind

• BlackBerry Smartphones problem for you connect to the internet

  Hello

  I have a Blackberry Pearl 8120 and it is set up to browse the internet at home via Wi - Fi but when I'm away from home and try to access the internet I get the message "this is a Wi - Fi service.  Please make sure that your device is equipped with a Wi - Fi enabled and try again".

  I was devoted to the management of the connections/mobile network options/connection preference and this changed to mobile network only, but I get the same error message to activate the Wi - Fi connection.

  Please could someone advise how I can access the internet, any help would be greatly appreciated.

  Thanks in advance

  Lee

  Lee123 wrote:
  What is a data plan?

  Ah, well, that answers the question. The data Plan, that's what you need to access the wireless data network when not connected to a WiFi network.

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

• BlackBerry Smartphones problems for you to connect to PayPal

  I know for a fact that my information is correct, I double and triple checked the site and on my BB, but I can't for the life of me log on my paypal account.  Is there by chance a problem with the connection with emails that contain special characters? My email's name [dot] name [at] service.  Is this what is the cause of bounce every time I try to connect?

  It turns out that my password was not through.  Maybe he had not taken in charge of special characters?  I used the | sign my password.  You can watch by supporting the same characters that accepts Paypal.

• BlackBerry Smartphones problem change the language to send SMS on BB Curve 9300 3

  BlackBerry 9300 3

  Does anyone know if there is a quick way to change the language of the keyboard? My laptop has in Arabic and English keyboard keys, but no Arab option on the phone with the language settings.

  When I try to update the input languages to include Arabic via the desktop software, I get the following message:

  "BlackBerry® Desktop Software Update could not validate your BlackBerry® device.

  Aborting installation because of the failure of the validation. Some unsatisfied dependencies contained package. »

  The only advice I found is to go into the Woods under ~ library on my Mac with OS X 10.6.8 which will display messages to applications that need to be uninstalled as they are third parties and can not be validated. This suggests the Blackberry Appworld should be uninstalled that I did, but still have the problem.

  If anyone can help that would be great.

  Also, I would be grateful if someone can confirm if Blackberry phones are supposed to be that mind? I just spent my eighth time on it, and I'm regretting ever having bought the phone. I made phone calls with it and sent the texts in English, but other than that nothing. I already have a phone that is equal to a tenth of the cost of that tape also in Arabic, which I think is pretty useless Blackberry in comparison.

  I finally found a work around for this problem. I adapted the advice from the link here:

  http://forums.CrackBerry.com/Forum-F62/how-UN-brick-BlackBerry-Mac-336488/

  In order to clarify that I was using a BB9300 3 G Curve, with BB OS 6, with the latest version of BB Desktop, running on a Mac Book Pro.

  You must clean the phone and reinstall the operating system for phones in a way that eventually flashes the RAM on the phone, as it appears a large batch of phones were shipped with this bug.

  Once invited to fix the phone, you must choose the oldest version of the operating system offered by the Repair Wizard. It will remove your personal and settings files that will need to be manually reinstalled.

  My steps were as follows:

  FIRST OF ALL MAKE SURE THAT YOUR PHONE IS NOT CONNECTED TO YOUR MACHINE AND BLACKBERRY DESKTOP IS NOT RUNNING.

  1 delete the versions of operating system stored on your Mac by going to ~Library/ApplicationSupport/BlackberryDesktop/DeviceApplications

  2. empty the Recycling / Bin of the "trash".

  3 remove the battery from your Blackberry and then connect to your computer via a USB cable. The phone will display a battery with a red cross. The desktop software is expected to launch after that the phone is connected.

  4. you will be asked to repair or restart the phone. Opt for repair and you should be presented with different versions of earlier operating systems. He recommended the latest version for me, but in fact I found that I had to go straight to the first version of the operating system available which was OS5. Select this option and then start the download.

  5. I found that the phone has downloaded the whole software at once, but in the original notice it says that on the phone may need to be reconnected several times it falls, close and restart BB Desktop software every time. I found that it only happened when you try to install later versions of the operating system.

  6. halfway through the installation of the progress bar said "waiting for device commissioning. At this point, reinsert the battery.

  7. then wait that the phone restart which took more than 20 minutes for me.

  8. This should have completed the installation. Especially when the phone is installed with the OS5 he gave me an option to choose the input languages available on the phone and remove those unwanted. I received a message on BB Office recommends that upgraded the operating system 6, I did, and now works with the input languages.

  Again, this work around is to:

  http://forums.crackberry.com/forum-f62/how-un-brick-blackberry-mac-336488/ that I had to modify the steps that I pointed out in case it helps anyone in the future.

• Sync bluetooth blackBerry Smartphone problems

  New to the family of BBerry, palm used to date.  computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select.  Searched all the help that I can and all I can find are solutions to the cases where the units don't pair.  Any ideas out there?

  Well, I guess that if someone wants to help, they will need some info

  BBry - 8330 model

  Director of office v4.5

  Win XP v 3

  USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)

  ONLY one reported so far to use the native drivers BT, I'll try it, but is it logical that devices have paired?  A hard time finding the drivers for BT

  Hello!

  I don't know if you have them already, but here is the official RIM instructions for the use of BT for the integration of DTM:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB04132&SLIC...

  I hope something in there will help you to solve this problem.

  See you soon!

• Sync bluetooth blackBerry Smartphone problem

  New to the family of BBerry, palm used to date.  computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select.  Searched all the help that I can and all I can find are solutions to the cases where the units don't pair.  Any ideas out there?

  Well, I guess that if someone wants to help, they will need some info

  BBry - 8330 model

  Director of office v4.5

  Win XP v 3

  USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)

  Hi cpeneff and welcome to the forums!

  There is a thread of introductions, the real work happens on the forums of the device!

  Open a thread on the 8330 forums, and we can give you some advice.

  Meanwhile, make sure your PC is not working native windows drivers,

  a battery replacement by the PC manufacturer.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB04132&sliceId=1&docTy...