Connection via the Subscriber request to leave a Msg

Unity 4.0.4 SR1. Here's the scenario: a user connects a VM subscribers. During the reception, the user presses on * and newspapers in the unit. At this point, the unit calls "to allow a virtual machine to press 1, to enter your mailbox, press 2. Note that this is not the behavior if you connect through your own VM extension... just on the call by another Subscriber.

Is there a setting to turn off this option, so you are not prompted to leave a message for the box to original letters of the Subscriber? Should the unit behave this way.

No, there is no way to disable it right now. When you connect to another subscriber wishes the unit assumes that you want to leave this user a message from Subscriber to Subscriber (i.e. so they can easily reply to it) and offers this option up front.

Tags: Cisco Support

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