Problem after connecting via the USB port of the printer. Error 0x0000007a

Recently, I plugged my HP Deskjet2360 printer via the USB port on my HP laptop (running w7 Home premium 32-bit) and can not print at all. When I try to print a test page I get the following message ' operation could not be completed. Error 0x0000007a. Operation failed.

My usual Setup is to have my printer connected to my desktop (Windows XP Pro). My HP laptop is connected via a wireless connection to my home network, which is also connected to my desktop computer. Of course, this means that I have the office turned on to be able to print from my laptop.

Everything worked great until I decided I'd rather have my connected printer to directly to my laptop via USB.

When I connect the printer via the USB port on my laptop, windows installs the software and reported no problems. Yet when I try to print a test page, I get the mentioned error. When I then reconnect the printer to the desktop and try to print a test page to my network, I get exactly the same error message. The office and the printer still work fine, it's just that I can't print from my laptop.

I uninstalled and reinstalled the printer on my laptop with the USB connection and the network, but it still does not work. The resolution of the problems on the laptop reported no problems, and the printer is set as default printer. I also get an another error msg when I click on the Preferences button in the printer properties: address of the 0x5aeba4f1 function caused a protection fault. (code 0xc0000005 exception) Some or all property pages cannot be displayed.


The only way I found to get around this is to use windows restore and restore my laptop before the point when I connected the printer via the usb port.

Any suggestions?

Hello
 
This error 0x0000007A describes the data area passed to a system call is too small. ERROR_INSUFFICIENT_BUFFER
You can try to uninstall and reinstall printer driver and check if that helps.
 
Here's how you can do:
 
1. open programs and features by clicking on the Start button, clicking Control Panel, click programs, and then clicking programs and features.
2. Select a program and then click on uninstall.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
 
After you have uninstalled the driver to restart the computer, this should install it the appropriate drivers for it. You can also try to download the latest driver from the manufacturers website and install it.
 
 
Kind regards
Umesh P - Microsoft Support

Tags: Windows

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