Contact activity journal program entry Builder are empty

I am trying to solve a problem with the program generator and when I try to watch way one contact in PB through their contact record I see this:

pb VIEW.PNG

Not very useful. Does anyone else have this problem? And then it gets stuck in the details screen, so when you look at further contact, you cannot go back in the main activity log.

Capture.PNG

I can't hit the back button to access the main screen. Troubleshooting of a contact is almost impossible at this

Hi Michael,

I have the same problem, such as shown in your first screenshot. I called support because I was not able to carry out any investigation or the other and they notified me that the "program name" has removed the view as a result of an earlier version. He said that they are working on a solution but that you don't have any ETA. The real problem is on our side, we can not even match the program ID, even if we open each program one by one. The good news is that support eloqua can. If you call them with a list of ID program, they can let you know what the names are.

Eloqua,

Please correct this as soon as possible, as we administrators are flying blind here. Its been a harder task.

Tags: Marketers

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