Contacted fraudulent Microsoft support

We try to get help a lap top and found our way to a company that was not Microsoft, but claimed to be... now my Outlook working almost at all. They upload a virus?  I ran a scan-

If you let a crook in your computer, I * strongly * recommend the following:

Who knows what they were doing here or what confidential information, they stole.

So if you have done so, I highly recommend that you do both of the following immediately:


1 do a clean reinstall of Windows.

2. * after * reinstallation of Windows, change all your passwords, especially all of banks or other financial sites.

Since they * could * have installed a recorder of strikes, simply changing your passwords without first reinstalling Windows may not be good enough.

Tags: Windows

Similar Questions

  • Everyone has been contacted by Microsoft support? I got a call from people today who say they were in New Jersey...

    I was contacted by phone by a person who identified themselves as being a Microsoft technician this afternoon.  After asking how much of my family's computers, they told me that our system had been compromised and that they would help us fix.  After walking me through obtaining of Event Viewer, they transferred me to another person who was the senior technician (or so they said).  I asked where they were from my number identified the call came from a number of British Colombia (where I live) and the installation was based in New Jersey.  Unfortunately, the infection from the system has been resolved, as the higher tech hung up before that.
    FYI, there are two main offices in our House, one running XP and the other Vista.  We have also 4 laptops, XP, (1) Vista (1) and Windows 7 (2).
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    Hello

    They give you direct access to your computer or install
    any software of them? If yes remove internet access to the machine
    NOW. Take the steps below and you may have to contact Bank
    credit cards, credit, companies offices, suppliers, and e-mail contacts
    and others where sensitive information could be compromised. You
    will need to carefully check for malware, so that you do not transfer
    with backups, and then save the data in a redundant way and format and
    Reinstall Windows. Check with the system manufacturer and other professionals
    of course you have everything you need to complete this procedure.

    ------------------------------------------------------------------------------------------------

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    ===========================================================
    ===========================================================

    Follow these steps carefully:

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
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    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
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    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
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    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
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    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
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    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

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    http://www.Kaspersky.com/virusscanner

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    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

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    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

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    ======================================

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    http://www.SevenForums.com/tutorials/3413-repair-install.html

    Hope this helps

  • Microsoft visual C ++ Runtime library R6034 an application has made an attempt to load ATL80. Incorrect DLL. For more information, contact the application support team.

    Microsoft visual C ++ Runtime library

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    Hi aeacool,

    1 how long have you been faced with this problem?

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    You can uninstall the Package redistributable Microsoft Visual C++ Runtime for Add / Remove Programs & reinstall again. Later, check to see if the problem persists.

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    Hello Angelz,

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    For 64-bit: Download Details: Package redistributable Microsoft Visual C++ 2010 (x 64)

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  • You want to contact Microsoft support team own the support the computer engineer.

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    Hi Philippe,.

    Thanks for posting your query in Microsoft Community.

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    http://support.Microsoft.com/kb/319726

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    2. you receive error messages?

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    You can view the following link to ask a question on the help forums.

    http://support.Microsoft.com/kb/555375

  • Sorry, but we were not able to process your request. Please try again. If this problem persists, contact Microsoft Support for assistance.

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    Sorry, but we were not able to process your request. Please try again. If this problem persists, contact Microsoft Support for assistance.

    Hi azeshMahato,

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    Hi Sandy,

    Thanks for posting your query in Microsoft Community.

    It is regrettable that you receive this message, however, you can report a scan online with Facebook to: report of online scams

    Alternatively, you can refer to the information provided in the article below on scam using the Microsoft name fraudulently.

    Avoid scams that use the Microsoft name fraudulently

    Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

  • Microsoft Support person acting maybe in a weird way.

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  • This application has requested the execution to terminate in an unusual way. For more information, contact the application support team.

    Original title:

    What is c?  (see below)

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    Advice & information please.
    My first question would be: do you want to TBNotifier that is bound to the Ask toolbar? These puppies were probably installed with Java or a Java Update.
     
    If you don't want them, remove them in programs and features, and restart. If you still get this notification, run these tools one at a time. If removes one of them, you do not need to run the rest.
     
     
    Delete Adware & puppies with these tools. Check the updates first and then analyze with each of them at a time until your machine is clean.
     
     

    Malwarebytes (download the free version)
    https://www.Malwarebytes.org/free/
    When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.
     
     
     

    HitmanPro (30 days free trial)
    http://www.SurfRight.nl/en/hitmanpro
     
     
     
     

    Some reading:
     
     

     

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