Contacts, not able to connect to Office 365

Hi all

Suddenly, I have a problem connecting OSX Contacts to Office 365/Exchange contacts. They certainly were able to load at some point, but recently started error (not sure if it was after an OSX update or a 365 tenant who is behind the scenes).

After an initial connection attempt,-error comes in contact with a "!" and the error message "the operation could not be completed. (SOAPWebServicesErrorDomain error-997). "I ran this test on several customer El Capitan (all v.10.11.3), local accounts OSX different profile 'clean', using several 365 accounts in our environment, all the errors the same way. Interestingly, when I run a powershell command to purge all contacts from all mailboxes on the Exchange, contacts OSX will connect then, but once a contact is added (via either OWA or Outlook contacts OSX) the "!" will appear again with the same error message above. I tried this solution that has worked for many encounter the same problem, but without success for us. Here is the output of the system of the connection attempt/failure log. Any help would be appreciated!

[Mar 7 19:38:50 MBPCLIENT1 loginwindow [105]:-[SFLListManager(ServiceReplyProtocol) notifyChanges:toListWithIdentifier:] notified of changes of the list element with the identifier com.apple.LSSharedFileList.RecentApplications

Mar 7 19:38:50 MBPCLIENT1 sandboxd [6645] ([7139]): Contacts (7139) allow com.apple.AddressBook.AddressBookApplicationFrameworkIPC mach-register

Mar 7 19:38:50 MBPCLIENT1 useractivityd [289]:-[UAUserActivityClientProcess doUpdateUserActivityInfo:makeCurrent:completionHandler:], refusing to record the activity of the user of the client and return error Domain = UAContinuityErrorDomain Code =-108 "(null)" for the element < __NSConcreteUUID 0x7f8031e166c0 > 1592357C-3BCD-49CE-9BBE-4FDB89C27C48 com.apple.Contacts.ViewingCard (UAUserActivityClientProcess.m #1766)

Mar 7 19:38:53 MBPCLIENT1 Contacts [7139]:-[Analyzer SOAPParser:0x7fc3e354e730: didStartElement:namespaceURI:qualifiedName:attributes:] Type not found in EWSContactItemType for ConversationGuid (t:ConversationGuid)

Mar 7 19:38:53 MBPCLIENT1 Contacts [7139]:-[Analyzer SOAPParser:0x7fc3e59a16f0: didStartElement:namespaceURI:qualifiedName:attributes:] Type not found in EWSContactItemType for ConversationGuid (t:ConversationGuid)

Mar 7 19:38:54 MBPCLIENT1 Contacts [7139]:-[Analyzer SOAPParser:0x7fc3e5a359b0: didStartElement:namespaceURI:qualifiedName:attributes:] Type not found in EWSContactItemType for ConversationGuid (t:ConversationGuid)

Mar 7 19:38:55 MBPCLIENT1 Contacts [7139]:-[Analyzer SOAPParser:0x7fc3e367f5c0: didStartElement:namespaceURI:qualifiedName:attributes:] Type not found in EWSContactItemType for ConversationGuid (t:ConversationGuid)

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I also had the same problem, with also try this solution as well.

With the help of Office 365 with the latest version of 15 Outlook for mac.  This also happens on multiple machines, so I don't think it's a communication with Contacts on OSX 10.11.3 and Office 365.

Tags: Mac OS & System Software

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