Control Panel - you cannot change user access privileges

Today visited a customer who was a profile error at startup of Windows 7 (Home Premium).

After a lot of unexpected problems, I found that the built-in Administrator account seemed to be missing (!) but I was able to create a user base at the command prompt, by using "net use XXX / add". Tried to add this user to the Administrators group, but it does not (unfortunately, with no error message).

When I started, I could open the Control Panel, but when I tried to change the new user (for an admin), I was invited for an admin password, but the following option to change the user's privileges did NOT appear. Using the basic account for access to the regedit failed (as you know), but he confirmed that there are a couple of profiles on the machine, which has fewer values than the other.

The cat of the user, it turns out that the PC was a buying opportunity, and he had also been in the hands of another, who had attempted a repair (after a failed upgrade). The user doesn't have to believe that the PC had been through Windows updates in the recent past.

Thus, the result is that there are now 2 user ID Windows on the PC, a (Administrator) who gets an error in profile and a second (standard user) that allows to perform basic operations.

I don't check the 'Guest' Windows built-in account, but I'm sure that (from what I've seen in a few hours) that someone in the past had just set a "standard" on the box and then eventually renamed account built-in "Administrator" as the user name.

I don't like leaving my clients with no answered questions weigh on their PC, but this one has me relatively perplexed.

My questions are:

-is it possible to rename (or otherwise damage) on behalf of the default Windows administrator?

-which might explain why the control panel will not allow you to change the type of the user?

-If the account are accessible on the PC with administrator privileges has become corrupt, is the only viable solution to proceed to re - install Windows?

Thanks in advance...!

-is it possible to rename (or otherwise damage) on behalf of the default Windows administrator?

-> Why would you damage the default admin account?

-> Rename an account is superficial. You give only the existing account, a nickname, but the name remains behind.

-which might explain why the control panel will not allow you to change the type of the user?

-> With the help of an ordinary user plans to promote some administrator-level accounts is against the principles of security. This would make the concept of "account administrator" without value. You need to be logged under an administrator account to perform administrative actions.

-If the account are accessible on the PC with administrator privileges has become corrupt, is the only viable solution to proceed to re - install Windows?

-> With a used PC, the only viable option is to perform a destructive factory restore to make the machine 'as new '. It would be dangerous to use the PC in its current state. There could be more that a dog has fleas or virus it could be hacked that will create an interesting situation when the user deals with sensitive information (Internet banking, personal correspondence).

Tags: Windows

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