Corruption of the operating system?

My 2 yo computer started crashing about a month ago.  HP said it was a partition problem and sent me the recovery disks.  I tried to use the disks of recovery many times now, but in the process of reinstalling windows vista, the computer always crashes.  HP suggested that I had a corruption of the operating system, but he wanted $300 to fix.

Is it possible to reinstall an operating system on mine?  Is it still worth a try?

If you have problems reinstalling the HP recovery discs and it hangs during the installation process, there is another problem with your computer.

For problems with recovery disks/processes, you must contact the manufacturer of the computer; in this case, HP...

It's Recovery process HP, not Microsoft.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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    Hi Kristi,

    Thank you for visiting Microsoft Community and we provide a detailed description of the issue.

    According to the description, I understand that the problem with you want to reinstall the operating system after replacing the hard drive corrupted on the system.

    Certainly, I understand your concern and will try my best to help you.

    I suggest you check the suggestions contained in the Microsoft link below and check if this is useful.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/replacing-hard-drive-and-re-installing-Windows-8/e8dbfc81-5294-4c94-9276-0f36e0a66e59

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  • How to make a copy of XP for a HP Mini. Seems my OS is corrupted and I need again to load the operating system.

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    It should have a method to restore it to factory settings.  (In your words, "recharge system operatin".)

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    Or - if this does not work:
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  • 11 - k000na: problem of restart of the operating system after disk erasing

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  • Laptop Compac XL580EA #ABT can't do a repir for the operating system disk

    Hello

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    Attempted to create a repair disk, get an error: 0 x 80070057.

    When I called HP customer service and asked for help in getting a disc, the F11 recovery has also not worked, I was informed by the representative I was road and it is out of line to ask.

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    Hi Jasmine,.

    You can buy a recovery disk set of HP or an HP partner online.

    You should try to run the windows system file checker.

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  • Why I can boot into safe mode with internet connection, use the operating system, etc., but can not open a normal session without password administrator; who got the disabled.

    OEM Vista Home Premium. Normal startup does not recognize the password. When you click User icon it says: "your account has been disabled. Please, see your system administrator"I looked in the mirror, but it did not help. Booted, press F8, went in safe mode with network connection. Everything seemed to be there. Surf the internet and then started to ask me why I don't have a password here when I did normal start-up. What is the password? Check "Microsoft Answers", but what I came out which was, I need to reinstall the OS, which I can't do it without a drive anyway.  I thought that I've used it before, I knew the password. This computer has been recently "reinstalled" internal folder 'restore '. Something must happen. A unknown password can be removed from safe mode? Ultimately how reinstall you a clean Vista when all you have is the key to product and no local or OEM support? What would be the difference between a password reset disk and the OS disk.  The two would probably be stored side by side. Not to mention that most of us Dummies want to just surf to buy, and if we can not surf, we cannot buy. Dummies help us get back on the internet, Microsoft. At least take care of this shot.

    Hi PAM,.

    In Safe Mode, try to activate the high administrator account http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/.  Then log in using account and use it to solve problems with your normal administrator account login via control panel / user accounts / manage other accounts.  Find the one you want and make the appropriate changes to fix it.  If you can't, then you need to address as a corrupt account by using the following procedure:

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    Once that is done, don't forget to disable the HAA to save it in case it is necessary once again and for safety reasons (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator on the system account or it is damaged again, then you're watered.

    The fact that it says it is disabled gives me to think that you can use the guest or built-in Administrator account already (as normally, you cannot disable an account, but you can with these two which cannot be deleted and only disabled).

    The password reset disk is only good if created before that you need and only to restore a password, do not to activate a disabled account.  Another thing that goes beyond passwords here.

    A recovery disk allows you to do some advanced options of recovery by booting the disk, but it will help you restore the operating system (or help you with this problem either).

    An Installation of Vista genuinve disc (the operating system drive as you seem to be describing) is a disk that contains the operating system.  That, if it is the original disc supplied with the system and is exactly the same as the product OEM key that you must allow you to do a clean OS install (although I would be first backup you'll pretty much lost everything in the process).  The following should help: http://www.vistax64.com/tutorials/117366-clean-install-full-version-vista.html.

    If you have a factory Conditions or a recovery Partition restore disk, then these are alternatives to a clean install if you don't have this disc.  But the procedure varies according to the manufacturer, make and model of PC.  Most of the manufacturers will allow you to buy these records of restoration (for a fee) If you cannot do it with a recovery Partition cannot create diskettes from the recovery Partition or have no other option.  Visit the support site of the computer for information on this topic, available options, and related costs.

    If you cannot enable the built-in Administrator account and cannot access the system in normal mode with this or another administrator account, then I'm afraid a clean install or restore to factory conditions is your only option.

    I hope this helps.

    Good luck!

  • When the operating system starts, a window opens asking me to "choose the program you want to open this file: file: rundll32.exe.".

    original title: 'Open with' problem...

    My office was attacked by malware. I have run virus scan and all updates that were available. When the operating system starts, a window opens asking me to "choose the program you want to open this file: file: rundll32.exe.". There are recommended programs and other programs, but I'm fairly certain that none of them are correct. Can anyone help direct me in the right direction to solving this problem? Every program I try to open, translates into an opening by asking the same question, but the file name changes to whatever program I am trying to the window. Thanks in advance for any help.

    Hello

    Just in case there are persistent pieces of malware here is the method of complete elimination.
    .exe question difficulty in the next message.

    Try Mode safe mode with networking - repeatedly, press F8 that you start.

    The best two methods allow scanners to run and/or AV.exe out of the way or removing.

    1.
    CTRL SHIFT ESC - task manager OR right click on the taskbar - task manager

    Process tab - complete the process on AV. EXE and continue with the uninstall Guide.

    If necessary use start - computer or Windows Explorer to navigate to

    C:\Program Malwarebytes Anti - Malware\mbam.exe or where it is installed - if
    necessary right click on the shortcut of Malwarebytes - Properties - tab - target line to see where it
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    Right-click on it and rename it to ZZMbam.COM (or something different than now) and
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    a program deletes all or that it is no other malicious software.

    ---------------------------------------------------

    2.
    Another method is to use them:

    Use Process Explorer to "Suspend" the process will not stop

    Then use AutoRuns to delete the malicious program startup items.

    Now use UnLocker to delete the files in the malware.

    You may need to do a file at a time.

    Process Explorer - free
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    AutoRuns - free
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx

    UnLocker - free (do not install the adaware Ebay)
    http://www.Softpedia.com/get/system/system-miscellaneous/unlocker.shtml

    AV.exe

    ==============================================

    The AV.exe malware goes by many names:

    XP Internet Security 2010, Antivirus 2010 Vista and Win 7 Antispyware 2010 are thugs
    antivirus, scams for you force to pay for them while they have no advantage at all.

    How to remove Vista Antivirus 2010 as well as the other varieties AV.exe.
    http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010

    RENAME this as necessary to allow them to perform: (use a different name with the extension .COM instead of .exe)

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you should also
    Run them in regular Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with the other security
    programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here or
    Use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing system
    files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK your way out then
    turn it back on.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

  • How can I reinstall the operating system on a new hard drive?

    I strongly suspect failure of hard drive on my old computer XPS 420. Data recovery isn't a problem. However, because the way I too lazy to buy a whole new operating system, is possible that I can transfer the installation of Windows Vista on a new hard drive? I told me that Dell will send me an installation disc to do, but how to make a record like this, and is there another way?

    I'm thinking of ghosting the HDD on another and the use of the recovery for nuke partition in a new facility, but it would even work?

    Thank you

    SnarfTCat

    The simplest method, I prefer to install a replacement hard drive, is to clone the existing hard drive to the new, that will also transfer all applications and programs.

    You need an imaging utility, similar to True Image Home 2015.

    http://www.Acronis.com/homecomputing/products/TrueImage

    Acronis resize partitions transferred to match the size of the new hard drive.

    Hard drive manufacturers, also have their own free cloning software available, but it can be used only with their hard drives.

    First, install the new drive as the secondary and the image of the main hard drive in it.

    Immediately after the cloning, shut down the system, switch the data cable [SATA port 0] to the new disk, making the new master hard drive and see if the system boots properly.

    Start the system with only the new hard drive connected.

    Be sure to leave the original drive disconnected, until the new hard drive is working to your satisfaction.

    Before cloning a hard drive, make sure that the existing drive has no corruption or virus on it, because they will be transferred to the new hard drive.

    It will take a second SATA data cable, there should be a spare connector to SATA power inside the housing.

    What is obtaining a disc from the Dell operating system Vista OEM [If Dell still copies of this available media], but you can be out of luck unless you have a warranty from Dell, but it's worth a try to see what is happening.

    If you reside in the United States, or the Canada and are the registered owner of the computer, with an active warranty, a disk that contains the operating system specific to your system factory installed can be requested HERE.

    Note: Dell may impose a charge for the disc.

    If you do not live in the United States, contact the Support from Dell, which is located in your country.

    Bev.

  • BlackBerry Z30 Z30 - how to return to the previous version of the operating system

    I've upgraded to version 10.3.1.1767 OS and now my company IM no longer works.  No one knows when this will be fixed to Blackberry?  If not, anyone know how I can go back to the previous version of the operating system.  I don't have to worry about losing any information or data that I'm on a company server and I do not save anything on my Blackberry.  Please help - my support is apparantely waiting for Blackberry provide that a fix for this problem and God knows how long it will take.

    Thank you

    Angélique

    Hello and welcome to the community!

    paluza wrote:

    I upgraded to OS version 10.3.1.1767

    There is no 'BONES' at this level... you're probably citing the "software version", which is something different. Reference:

    • Article ID: KB23393 How to check the model number and the version of the OS on a BlackBerry smartphone

    In addition, it is not the true latest version available... However, your carrier may not have approved which is more recent (at least two since this version, I think).

    paluza wrote:

    now my Enterprise IM no longer works.  No one knows when this will be fixed to Blackberry?

    Here, in this community from user to user, anyone know (or if they know, reveal) this forward-looking information.

    paluza wrote:

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    There are other alternatives, but they depend on some things...

    If you used the "automatic" methods to perform the update, this process may well have led to a corruption that is the cause (many related things). Or the version you have installed may well have this fault (many report these).

    In any cause, the thing to do is to reload your operating system properly and see if that clears up the problem. Or, update to the really newer version and see if that clears it. The method that I recommend for your situation is autoloader... refer:

    With automatic charger, you can install any OS you can find a valid automatic charger, since regardless cases your carrier has approved or not. You can also use the ADF to return to any level of 'work' OS you want. But, honestly, I recommend you use an auto-loader to install the most recent version, then see if things clear up - if not, then use another automatic charger to retreat.

    Good luck!

  • When installing a new operating system isn't automatically wipe the hard disk, create a new partition, and then install the operating system?

    Have a Dell system, caught a virus and it has really messed up the PC. Recently, it got worse so I tried to reinstall the operating system with the Dell disks. It wouldn't work. So I bought for Windows 7 Professional, it will not be installed. My first question when installing a new operating system isn't automatically wipe the hard disk, create a new partition, and then install the operating system? Because this does the same as the Dell disks, is to take what is on the hard drive and put it in a folder called windows old, is not formatting the HD. When I boot the disk, it shows the installation of files then open windows and start the installation. Before he could finish I get an error missing or corrupted files. Tried several times now, windows will still not open. Any suggestions? Once while trying to install the pc crashed with a blue screen which is one of the reasons why I have reinstall the OS, he started to plant a few times. I don't remember all the details on my PC, but its 4 years, triple core coprocessors, ram 8 GB, 500 GB HD. At the same time just after all this started in Jan. I had also improved my 3 GB to 8 GB memory. I bought the Dell memory for my system. Since the crash, could there be a problem with these new memory chips? Last night I tried to disassemble each and reinstalling it, but that doesn't seem to make a difference. Before I tried to reinstall the operating system, the pc was see the concert 8.

    Original title: used to install Windows 7

    Disconnect any other (additional) internal hard drives and external USB devices.
    Look for any loose hard drive power or cables SATA, graphics card or other power cables.

    First run Memtest86 +:
    It runs from a floppy disk or CD and should eliminate or confirm if one or more of your memory
    sticks are bad or the values of the SPD in the BIOS are correct.
    Let it run for as long as you can: 2,4,6,8 or several hours (at least 3 full passes), so no errors at that time then your ram is OK.
    http://www.memtest.org/
    Memtest86 + Guide/How To (use the.) ISO to create a bootable CD)
    http://www.overclockers.com/forums/showthread.php?t=409152

    Hard drive test:
    If you do not know your readers of the brand and model, try "Speccy",.
    It provides information from the computer/system in detail:
    OS, CPU, RAM, motherboard, graphics, Hard Drive, optical, Audio, peripherals, network.
    Note: Option RAM indicates number of slots, DRAM Timing.
    Works your memory speed (frequency). The nominal frequency of your memory.
    http://www.Piriform.com/Speccy

    Test your player - create a Bootable CD:
    Ranging from 5 to 25% (depending on the make and model) new hard disks are defective.
    Note: Reliability of the drive hard has come the way down over the last 24 months and improved a bit lately according to manufacturing.

    Test your drive with the car manufacture utility.
    If you have a new hard drive Seagate the very next thing would be to download Seagate Seatools
    (bootable CD) and check bad sectors.
    SeaTools for information: http://www.seagate.com/support/downloads/seatools/
    SeaTools for Windows download: http://www.seagate.com/support/internal-hard-drives/enterprise-hard-drives/saturn/seatools-win-master/
    SeaTools for DOS download:
    http://www.Seagate.com/support/internal-hard-drives/consumer-electronics/LD25-series/SeaTools-DOS-master/

    For Western Digital readers to download the .iso from WdDiag file: http://support.wdc.com/product/download.asp?groupid=611&sid=30&lang=en

    Samsung Estool: http://www.samsung.com/global/business/hdd/support/utilities/ES_Tool.html
    Samsung Disk Manager software: http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm

    Hitachi Drive Fitness Test Software: http://www.hgst.com/hdd/support/download.htm#DFT
    Diagnostic tool available for use by customers who believe that having a brand Toshiba Fujitsu hard drive:
    http://SDD.Toshiba.com/main.aspx?path=ServicesandSupport/WarrantySupport/SoftwareUtilities

    Notice of Fujitsu drive management utility: http://www.fujitsu.com/us/services/computing/storage/hdd/

    Toshiba CD bootable: (BACK Diagnostic Tool version 7.0 for IDE/ATA/SATA hard disks)
    http://SDD.Toshiba.com/main.aspx?path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

    Also check Home Edition free Partition Wizard option "Test of disc surface":
    http://www.partitionwizard.com/free-partition-manager.html

    J W Stuart: http://www.pagestart.com

  • How do I upgrade to Windows 7 Pro without reinstalling the operating system?

    I have a client who is moving from a workgroup to a domain based network.  About half of the computers are Windows 7 Home edition.  I need to upgrade to Pro so I can join the domain.  I was not able to find an easy way to do it since Anytime Upgrade no longer works on Windows 7.  The only time I did, I had to by a free license key and ended up having to completely reinstall the operating system.  So, how can I switch to Win 7 Pro without reinstallation of the operating system or go to Windows 8.

    Unfortunately, your only option now would be to buy a full version or upgrade to Windows 7 professional retail license and use the product key with the Express Windows 7 Home Premium Upgrade Wizard. It is, it's expensive:

    Where can I still get Windows 7?

    Full version-

    Microsoft Windows 7 Professional

    Version upgrade-

    Microsoft Windows 7 Professional upgrade

    If the license for Windows 7 Professional, you have access to is a retail version update or complete, you can use the product key and the Express upgrade to Windows 7 Edition Home Premium to Windows 7 Professional. First of all, check that the edition of Windows 7, you are upgrading is already enabled (if it isn't, you will encounter complications and that you might start all by performing a clean installation). Click Start, type Anytime Upgrade, click on the option enter a key, enter the key of Windows 7 Professional on demand, click Next, wait while checking the key, accept the license agreement, click on upgrade, wait while the software upgrades, (it may take 10 minutes or more depending on the if updates are required) your computer restarts automatically, after the reboot, Windows 7 will notify you updating the computer, the computer will restart once more automatically and will be completed the upgrade, a window will appear notifying the upgrade was successful and your computer is ready to use, click Close, you should be upgraded to Windows 7 Professional your files, programs and settings retained.

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

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