County e-mail blackBerry Smartphones don't compensation not even if e-mail all read or deleted

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• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• BlackBerry smartphones don't Smart not so storm

  I'm at my wit's end. Extremely frustrated new user of blackberry. My phone is ex-US storm 9530. I have the dreaded "app error 523 Reset"... I took the South African Vodacom phone and they don't take because the number of IME is not compatible with their system. I went to repair shops and they can't solve the problem. I tried the instructions on site and forums of blackberry without success. I even downloaded the OS on my PC and tried to solve the problem without success. The seller in Cape Town has not responded to my SOS. I have no one else to turn to. What I have now is a dead piece of fancy equipment that I have spent a fortune on my scholarship and I used for a month only 3 or pleased...! Was there a problem with the storm series that someone is not talking? I bought with enthusiasm the BBerry starting to regret.

  Hello and welcome to the community!

  For reference, see this KB:

  KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  You seem to have done the efforts recommended, but your post, I can determine just what happened when you were looking for support from your service provider. However, I can't say any of this:

  jayimbo wrote:

  I even downloaded the OS on my PC and tried to solve the problem without success.

  You see, "without success" says virtually nothing. The download was successful? Failed installation on your PC? How did the installation of your BB? "Without success" only let me guess... which is not a good use of your time. Please detail exactly what you done with that part of your appeal tent, as well as the results of each step of the process that you followed. Details. Completeness. You must be very complete as it has several possible paths, you could follow... I not only need to know which way you used, but the results of each step you take along this path.

  Thank you.

• BlackBerry Smartphones don't SMS not clearing the homescreen

  Under the home screen daily view on my phone, I have a message that was read and deleted, however it will not clear off the screen. All the other messages that I received since then have worked correctly a way to make this message disappear?

  Thank you.

  OK, normal to erase a message unread... tips try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:

  • * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  • Messages > saved Messages
  • Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  • * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  • Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  • * Clean and reload your OS.

• PHOTO AND VIDEO CAMERA device blackBerry smartphones don't DO NOT WORK

  Few days back now, I click on the camera icon but could open, then a message (could not start the camera. Close other applications and try opening the camera again) I have applications and close their still camera. Can anyone help to proffer solution to allow the use of the camera to take pictures.

  LexiMorgan wrote:
  My phone did the same thing. Help, please

  Hello

  As a result, then everything already posted in this thread applies to you. Please:

  1. Read this thread
  2. Try what it says and report with specific results
  3. If those don't work, then answer the questions that appear in the messages before

  See you soon!

• Display of white/keyboard blackBerry Smartphones don't is not lit

  Pulled my phone out of its holder and noticed the icons have several lines of pixels removed and all titles are in dark blue.  Pulled the battery for 30 seconds, put it back in and when the telephone came, there is no display on the touch screen and backlit keyboard would not work.  The only thing I get is a fixed red light for about 3 to 6 seconds, and then it turns off.

  Tried soft and hard reboots with no luck.

  When it is plugged into the computer via the power cord supplied with the phone, the desktop software does not see the phone.

  Any ideas?

  Warranty technicians tried two new batteries with no luck.  Swapped the SIM card and storage with a new phone and everything worked.  Assumed it was something with the phone.  He had run to warm up the last 10 days or more.

• BlackBerry Smartphones Gmail IMAP is not really IMAP

  Just create an account Gmail Gmail specifications. Everything seems to work in the direction of the BB to Gmail, such as messages deleted on BB are deleted on the Gmail server and status message reading. But it does not work the other way. Read or delete mail on the server of Gmail does not reflect on my BB. Is it the way it should work? If this is the case, is it really different from the way POP work?

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17407&sliceId=1&docTy...

  Access Gmail via IMAP webmail account provides the following benefits to the BlackBerry Internet Service subscribers:

  • Elimination of the e-mail messages sent to appearing as received e-mail messages in the list of messages on the BlackBerry smartphone. For more information, see KB10332.
  • One-way, synchronization from the BlackBerry smartphone to the Gmail webmail account, read and not read status, items, sent and deleted items

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• Update blackBerry Smartphones don't 8900 a.231

  My 8900 is running 4.6.1.133. When I try to upgrade the operating system by using the application in DM 5.0 loader, he recognizes la.231. When I select and click on next, in the "Update the summary" pane, he says "no software update is required for your device. I also tried with DM 4.7 and it does not even recognize que.231 is installed on my computer. I also tried to update via the Blackberry.com in charger of the browser. He says that my device software is up-to-date. Any help would be greatly appreciated!

  I subscribe to T-Mobile, et.231 is a T-Mobile release. I should not need to remove the vender.xml, should I? In any case, I got it to work. I tried the update via blacberry.com again with DM 4.7 installed on my computer instead of 5.0, and it worked! Thanks for the help anyway!

• Length of blackBerry Smartphones to the voice note, auto cut to 90 seconds!

  It was fine on my curve, but now I have a Bold 9780 and notes voice cut off after 90 seconds, how to record a voice note longer?

  It's probably a setting within the voice Notes app itself... When you have this opening, press on the and select Options, settings or whatever it might be. There should be a place to specify the storage location of the recorded notes.

  Sorry, but I don't have your exact model to try with... so you'll need to dig a little to find it. If you provide your exact model number and level of the OS, I have a simulator that I can run to see if I can reproduce the steps... but, what you said is 'Bold 9780"to the top, but no mention of the level of your operating system:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones BB Appworld will not work

  Hello

  My Appworld recently stop working.  I removed it, updates downloaded BB and download Appworld yet - still does not work.

  When I try to click on the links to Appworld I can't do on my phone.

  Anyone have any ideas?

  Thank you!

  tanorstrem wrote:

  When the BB is back I went to Appworld icon and clicked on it.  Nothing happened.

  If you've forgotten anything and it's really the symptom, then please consider these attempts...

  If you have PayPal with your AppWorld account, then please check your PayPal - log in since a PC/browser and make sure that the credentials you use it are identical to those that allows you to connect to MyWorld. Also make sure you have set to PayPal all credit cards, are current and valid... we learned that if there is No linked to your account credit card PayPal which is not valid for some reason any (for example, expired), it will prevent the AppWorld purchases finished, even if this isn't the source of funding. In addition, there must be at least a (valid) credit card attached to the PayPal account.

  We also heard from some users who report that create a whole new PayPal account somehow corrects things and allows them to make purchases. I don't know why this works, but there are reports it does.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry Smartphones windows 7 does not recognize the device

  I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

  I hope that something it is useful!

  See you soon!

• BlackBerry smartphones can send but not receive messages

  Yesterday, I removed my bb bb Enterprise Server for which I will receive is no longer my email of the company. I still have my personal e-mail on the bb configuration and can send, but get no messages. Any ideas that I can do to get them?  all my push settings are enabled.

  OK, so who pays for it?

  1. I'll make sure that you have the personal account of BIS activated on your carrier account.
  2. Look at the Options > Security > information. What is in the list? See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link: KB14202 how to remove IT from a BlackBerry smartphone strategy

• BlackBerry smartphones some applications do not work WiFi

  Some applications do not work on WiFi. Only synchronize Gmail, Instagram does not load and I don't get Google hangouts or Twitter notifications unless I have turn off WiFi and back to LTE. My old android phone has worked well on WiFi and other iPhones in the House do not have this problem at all. Any help would be appreciated. Thank you.

  I found the solution m was not associated with android or blackberry. I had to go into my router and reset IPV6. This solved everything.

• Encryption of blackBerry Smartphones memory devices does not turn off

  I want to use blackberry protect but since I got my phone there a small lock next to the checkbox to disable encryption so I can't turn it off. I upraged to os7.1, but the problem remains. Can someone help me?

  Hello and welcome to the community!

  I'm not sure about the correlation between the encryption and the BB Protect... you jumped from one to another at whiplash speed in your post... do not understand.

  But, nevertheless, if encryption is active and locked, then the most likely answer is that your device has a COMPUTER Board policy that requires encryption is active. You can check the existence of a COMPUTER policy via this method:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If you're on BES through your company or otherwise, you have to stop now and talk to your BES admins, because they are in control of it on your device policy.

  If you are not on BES, then somehow you got a device that once stood on BES, and who gave you sanitized it not properly before give you the device. You can now clean, but it will be totally destructive. Therefore, please begin by reviewing the Backup link in my sig auto on this post and make sure you have a full and complete backup.

  Once you have a backup, you can do this to clean your BB of the it policy:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Subsequently, when you restore, DO NOT make a full restore... rather just do a selective restore of the databases you need (e.g., contacts, calendar, messages, etc.) and more precisely to avoid any database that have nothing to with COMPUTER policy, business, etc.. If you restore those, they will dutifully restore COMPUTER policy and you will be right back where you started.

  Good luck!