crash blue screen of Windows 8

I've updated to windows 8.1 and realized that the games run slowly on it. Then I updated my software drivers so I spent again to windows 8. But when I did that my laptop started to crash at a random moment when I was playing a full screengame or watch a vid on youtube full screen it hangs and said if you want more search information for driver iqrl not less or equal.

I would apreiciate if someone wants to help me.

-Devil

Hello

Thanks for posting your question in the Microsoft Community.

The DRIVER_IRQL_NOT_LESS_OR_EQUAL error usually occurs after the installation of the faulty device driver or service system, BIOS.

If you encounter a bug 0xA control during the upgrade to a later version of Windows, this error can be caused by a device driver, system service, an anti-virus or a backup tool that is not compatible with the new version.

To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  • Did you just install a new program or a piece of hardware, update a driver, install an update, etc. ?

  • You get the error message? Please provide the exact error message / error code.

I suggest you try using the methods below and check if it can help solve the problem.

Method 1: Run the Safe Mode and perform a clean boot

Step 1: Safe Mode. Safe mode is a troubleshooting mode that starts Windows with a minimal set of drivers and services. Start your operating system in this way and see if the problem appears.

Start the computer in safe mode with network and check if the problem persists. Follow these steps to start the computer in safe mode.

Click on the link and follow the steps in Start parameters of Windows (including safe mode)

http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-including-safe-mode

If the problem does not exist in safe mode, try to perform a clean boot and check.

Step 2: Perform the clean boot.

Reference: How to perform a clean boot in Windows

http://support.Microsoft.com/kb/929135  

Note: After troubleshooting, consult this section «How to reset the computer to start normally after a boot minimum troubleshooting»

If the problem persists I suggest you follow method 2

Method 2:

Resolution of errors blue screen in Windows

Reference: http://Windows.Microsoft.com/en-us/Windows-8/resolve-Windows-blue-screen-errors

IMPORTANT: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

Also check your installed programs. If you see something that you have not installed and is not part of Windows, use the Remove Programs option.

Hope this information is useful. Please let us know if you need help with Windows.

Thank you

Tags: Windows

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    The first thing I would do would be to gather all the info on your system and full list OS, version, updates, etc. and all material specifications. Something in these lists might be a clue.

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    Here's what to look for in the event viewer:

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