Crash when you click to remove external devices

I do not see my previous post and therefore to write again. I am running XP Pro and just acquired as well another internal drive and another external drive. I have one of each. External drives are Firewire 800.

When I click on the icon to remove them, one or both, the computer crashes and a blue screen appears a nano - second before the machine begins to restart. There is text on the blue screen but it flashes by so quickly that the text cannot be read.

After the reboot, when the error message to send to Microsoft, the following text appears when I click on more information:

C:/DOCUME~1\ADMIN~1\Locals~1\Temp\WERbc1d.dir00\Mini011812-01.dmp

C:/DOCUME~1\ADMIN~1\Locals~1\Temp\WERbc1d.dir00\sysdata. XML

The event viewer, under system, States that when I click on the error:

Description:

Error code 1000007e.parameter1 c00000005.parameter 2b8118740.parameter3b8543a10.

Parameter46854370c.

I have always a problem, sometimes only. Sometimes, I am able to remove the devices safely. This problem happes intermitantly.

Thank you

It can help to look at the files minidump against accidents with a debugger.

Can you zip the minidump in the C:\Windows\Minidump folder files and (provide link) available via Windows Live SkyDrive or similar site?

The following link has information about the use of Windows Live SkyDrive:

http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

If you have problems to compress the minidump files copy the minidump files to another location such as a folder on the desktop

In addition, you do not necessarily have compress the minidump files, you can download one at a time.

Tags: Windows

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