Program crashes when you click Preferences
I installed Lighroom. Everything works well except preferences. The moment where I have click on Preferences the program crashes. I removed, restarted and re installed. Still the same problem. Please notify
Lightroom crashes when opening preferences | Windows
Tags: Photoshop Lightroom
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Lightroom 6 crashes when you open Preferences | Windows
An advisor to open preferences without LR6 crashing? (German: Bearbeiten / Voreinstellungen)
My LR6 crashes immediately when I click the button to open the preferences...
The solution proposed here does not work: https://helpx.adobe.com/lightroom/kb/lightroom-crashes-opening-preferences-win.html
LR crashes when I try to open the "System information" menu in the "help"...
My system and windows error messages / reports:
OS language / regional setting: German (German LR6 is as well)
OPERATING SYSTEM Home Microsoft Windows 10, Version 10.0.10240 build 10240 Laptop: Akoya E4214 MD99570 CPU/GPU: Intel (r) Pentium (r) CPU N3540 @ 2.16 GHz, 2159 MHz, 4 Kern (e), 4 (r) processor logische (en) Integrated GPU: Intel HD Graphics Gen7 BIOS American Megatrends Inc. 1.1, 12.05.2015 RAM 8 GB Hard drive: 500 GB SSD 31.08.2015 16:40 Application error Fehlerhaften der application name: lightroom.exe,.
Version: 6.1.1.10,
Zeitstempel: 0x55aed83a & #x000d; & #x000a;
Name the module fehlerhaften: ig7icd64.dll,
Version: 10.18.10.4252,
Zeitstempel: 0x55a066e4 & #x000d; & #x000a;
Ausnahmecode: 0xc0000005 & #x000d; & #x000a;
Fehleroffset: 0x000000000003ee34 & #x000d; & #x000a;
The process fehlerhaften ID: 0x16ac & #x000d; & #x000a;
Startzeit der fehlerhaften application: 0x01d0e40b7dd2f9a6 & #x000d; & #x000a;
Der fehlerhaften application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe & #x000d; & #x000a;
Path of the module fehlerhaften: C:\WINDOWS\SYSTEM32\ig7icd64.dll & #x000d; & #x000a;
Berichtskennung: 2bbb51eb-1575-4aef-ba53-a018e7171e43 & #x000d; & #x000a;
The full package fehlerhaften name: & #x000d; & #x000a;
31.08.2015 16:40 Windows error reporting Fehlerbucket 120286235135, Typ 4 & #x000d; & #x000a; Ereignisname: APPCRASH & #x000d; & #x000a;
Antwort: Non available & #x000d; & #x000a;
CAB-Datei-ID: 0 & #x000d; #x000a; #x000d; & #x000a;
Problemsignatur: & #x000d; & #x000a
; P1: lightroom.exe & #x000d; & #x000a;
P2: 6.1.1.10 & #x000d; & #x000a;
P3: 55aed83a & #x000d; & #x000a;
P4: ig7icd64.dll & #x000d; & #x000a;
P5: 10.18.10.4252 & #x000d; & #x000a;
P6: 55a066e4 & #x000d; & #x000a;
P7: c0000005 & #x000d; & #x000a;
P8: 000000000003ee34 & #x000d; & #x000a;
P9: & #x000d; & #x000a;
P10: & #x000d; & #x000a; & #x000d; #x000a;
Angefugte Dateien: & #x000d; & #x000a;
C:\Users\Sebastian\AppData\Local\Temp\WERBE56.tmp.WERInternalMetadata.XML & #x000d; & #x000a; & #x000d; #x000a;
Sharp Dateien are einen yesterday: & #x000d; & #x000a; C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_lightroom.exe_24a352d0d48cb1d0 f80f8a7d190de947dca4_dc96b44c_1790d597& #x000d; & #x000a; & #x000d; #x000a;
Analysesymbol: & #x000d; & #x000a; Es wird nach einer Lösung gesucht Rubis: 0 & #x000d; & #x000a;
Report ID: 2bbb51eb-1575-4aef-ba53-a018e7171e43 & #x000d; & #x000a;
Report.WER
Version = 1
EventType = APPCRASH
EventTime = 130855128122615917
ReportType = 2
Consent = 1
UploadTime = 130855128124846622
ReportIdentifier = f25bc39a-4ffe-11e5-827-8d18d937d540
IntegratorReportIdentifier = 2bbb51eb-1575-4aef-ba53-a018e7171e43
NsAppName = lightroom.exe
Response.BucketId = 223cf49a928d5d186004626ba331b5fe
Response.BucketTable = 4
Response.LegacyBucketId = 120286235135
Response.Type = 4
SIG [0]. Name = Anwendungsname
SIG [0]. Value = Lightroom.exe
GIS [1]. Name = Anwendungsversion
GIS [1]. Value = 6.1.1.10
GIS [2]. Name = Anwendungszeitstempel
GIS [2]. Value = 55aed83a
GIS [3]. Name = Fehlermodulname
GIS [3]. Value = ig7icd64.dll
GIS [4]. Name = Fehlermodulversion
GIS [4]. Value = 10.18.10.4252
GIS [5]. Name = Fehlermodulzeitstempel
GIS [5]. Value = 55a066e4
GIS [6]. Name = Ausnahmecode
GIS [6]. Value = c0000005
GIS [7]. Name = Ausnahmeoffset
GIS [7]. Value = 000000000003ee34
DynamicSig [1]. Name = Betriebsystemversion
DynamicSig [1]. Value=10.0.10240.2.0.0.768.101
DynamicSig [2]. Name = Gebietsschema-ID
DynamicSig [2]. Value = 1031
DynamicSig [22]. Name = Zusatzinformation 1
DynamicSig [22]. Value = ed6d
DynamicSig [23]. Name = Zusatzinformation 2
DynamicSig [23]. Value = ed6d1f48aee5ddfb4387265c9916d8cf
DynamicSig [24]. Name = Zusatzinformation 3
DynamicSig [24]. Value = 5db6
DynamicSig [25]. Name = Zusatzinformation 4
DynamicSig [25]. Value = 5db69165f41e0ca11e22ff61f76a9a9e
UI [2] = C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
UI [3] = Adobe Photoshop Lightroom works nicht mehr
UI [4] = Windows kann nach einer Lösung as das suchen problem online.
UI [5] = Online nach einer Lösung suchen und das Programm schließen
UI [6] = later online nach einer Lösung suchen und das Programm schließen
UI [7] = schließen Programm
LoadedModule [0] = C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule [2] = C:\WINDOWS\system32\KERNEL32. DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\USER32.dll
LoadedModule[5]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[6]=C:\WINDOWS\system32\SHELL32.dll
LoadedModule[7]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[9]=C:\WINDOWS\system32\combase.dll
LoadedModule[10]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule [11] = C:\Program Files\Adobe\Adobe Lightroom\ui.dll
LoadedModule[12]=C:\WINDOWS\system32\advapi32.dll
LoadedModule[13]=C:\WINDOWS\system32\sechost.dll
LoadedModule[14]=C:\WINDOWS\system32\shlwapi.dll
LoadedModule[15]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[16]=C:\WINDOWS\system32\shcore.dll
LoadedModule[17]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[18]=C:\WINDOWS\system32\profapi.dll
LoadedModule[19]=C:\WINDOWS\system32\ole32.dll
LoadedModule [20] = C:\Program Files\Adobe\Adobe Lightroom\amtlib.dll
LoadedModule [21] = C:\Program Files\Adobe\Adobe Lightroom\substrate.dll
LoadedModule [22] = C:\Program Files\Adobe\Adobe Lightroom\AgKernel.dll
LoadedModule[23]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[24]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[25]=C:\WINDOWS\system32\WS2_32.dll
LoadedModule[26]=C:\WINDOWS\system32\NSI.dll
LoadedModule[27]=C:\WINDOWS\system32\COMDLG32.dll
LoadedModule[28]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\mfc110u.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\MSVCR110.dll
LoadedModule[31]=C:\WINDOWS\system32\IMM32.dll
LoadedModule[32]=C:\WINDOWS\system32\MSCTF.dll
LoadedModule[33]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1d f_6.0.10240.16384_none_f41f7b285750ef43\COMCTL32.dll
LoadedModule [34] = C:\Program Files\Adobe\Adobe Lightroom\libcef.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\MSVCP110.dll
LoadedModule [36] = C:\WINDOWS\SYSTEM32\IPHLPAPI. DLL
LoadedModule [37] = C:\WINDOWS\system32\PSAPI. DLL
LoadedModule[38]=C:\WINDOWS\system32\SETUPAPI.dll
LoadedModule[39]=C:\WINDOWS\system32\CFGMGR32.dll
LoadedModule [40] = C:\Program Files\Adobe\Adobe Lightroom\wichitafoundation.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\AUTHZ.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[45]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.10 240.16384_none_89a94c179af51f83\gdiplus.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\d2d1.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\USP10.dll
LoadedModule [51] = C:\WINDOWS\SYSTEM32\WINSPOOL. DRV
LoadedModule[52]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule [54] = C:\WINDOWS\SYSTEM32\dhcpcsvc. DLL
LoadedModule[55]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\OLEACC.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule [58] = C:\WINDOWS\SYSTEM32\WINNSI. DLL
LoadedModule [59] = C:\Program Files\Adobe\Adobe Lightroom\LIBEAY32.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule [64] = C:\WINDOWS\SYSTEM32\SSPICLI. DLL
LoadedModule[65]=C:\WINDOWS\SYSTEM32\MSVCR100.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[69]=C:\WINDOWS\system32\clbcatq.dll
LoadedModule [70] = c: Files\microsoft shared\ink\tiptsf.dll
LoadedModule[71]=C:\WINDOWS\system32\propsys.dll
LoadedModule [72] = c: \ Program Files (x 86) \Common Files\Adobe\OOBE\PDApp\P7\x64\IMSLib.dll
LoadedModule [73] = C:\Program Files\Adobe\Adobe Lightroom\xml_toolkit.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[76]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\cryptsp.dll
LoadedModule[79]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[80]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[81]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule [82] = C:\Program Files\Adobe\Adobe Lightroom\updaternotifications.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\wkscli.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\netutils.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\srvcli.dll
LoadedModule[87]=C:\Windows\System32\taskschd.dll
LoadedModule[88]=C:\WINDOWS\system32\coml2.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\ntshrui.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[92]=C:\WINDOWS\system32\mssprxy.dll
LoadedModule [93] = C:\Program Files\Adobe\Adobe Lightroom\CameraRaw.dll
LoadedModule[94]=C:\WINDOWS\SYSTEM32\mscms.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[97]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule [99] = C:\Program Files\Adobe\Adobe Lightroom\video_toolkit.dll
LoadedModule [100] = C:\Program Files\Adobe\Adobe Lightroom\catalog_converters.dll
LoadedModule [101] = C:\Program Files\Adobe\Adobe Lightroom\Import.lrmodule
LoadedModule [102] = C:\Program Files\Adobe\Adobe Lightroom\WFCore.dll
LoadedModule [103] = C:\Program Files\Adobe\Adobe Lightroom\WFSQLite.dll
LoadedModule [104] = C:\Program Files\Adobe\Adobe Lightroom\WFWeb.dll
LoadedModule [105] = C:\Program Files\Adobe\Adobe Lightroom\WFOzClient.dll
LoadedModule [106] = C:\Program Files\Adobe\Adobe Lightroom\LightroomModels.dll
LoadedModule[107]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[108]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[109]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[110]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[111]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule [112] = C:\Program Files\Adobe\Adobe Lightroom\bridgetalk.dll
LoadedModule [113] = C:\Program Files\Adobe\Adobe Lightroom\image_analysis.dll
LoadedModule [114] = C:\Program Files\Adobe\Adobe Lightroom\MediaCoreIF.DLL
LoadedModule [115] = C:\Program Files\Adobe\Adobe Lightroom\boost_system.dll
LoadedModule [116] = C:\Program Files\Adobe\Adobe Lightroom\boost_date_time.dll
LoadedModule [117] = C:\Program Files\Adobe\Adobe Lightroom\boost_threads.dll
LoadedModule [118] = C:\Program Files\Adobe\Adobe Lightroom\dvacore.dll
LoadedModule [119] = C:\Program Files\Adobe\Adobe Lightroom\dvamediatypes.dll
LoadedModule [120] = C:\Program Files\Adobe\Adobe Lightroom\dvatransport.dll
LoadedModule [121] = C:\Program Files\Adobe\Adobe Lightroom\dvamarshal.dll
LoadedModule [122] = C:\Program Files\Adobe\Adobe Lightroom\dynamiclink.dll
LoadedModule [123] = C:\Program Files\Adobe\Adobe Lightroom\dvaaudiodevice.dll
LoadedModule [124] = C:\Program Files\Adobe\Adobe Lightroom\dvaplayer.dll
LoadedModule[125]=C:\WINDOWS\SYSTEM32\MSVCP100.dll
LoadedModule[126]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[127]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[128]=C:\WINDOWS\SYSTEM32\MSWSOCK.dll
LoadedModule [129] = C:\Program Files\Adobe\Adobe Lightroom\dvaunittesting.dll
LoadedModule [130] = C:\Program Files\Adobe\Adobe Lightroom\cef_toolkit.dll
LoadedModule [131] = C:\Program Files\Adobe\Adobe Lightroom\icudt.dll
LoadedModule[132]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[133]=C:\WINDOWS\system32\audioses.dll
LoadedModule[134]=C:\WINDOWS\system32\MMDevAPI.DLL
LoadedModule[135]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule [136] = C:\WINDOWS\SYSTEM32\dhcpcsvc6. DLL
LoadedModule[137]=C:\WINDOWS\system32\WINTRUST.dll
LoadedModule[138]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule [139] = C:\WINDOWS\SYSTEM32\NINPUT. DLL
LoadedModule[140]=C:\Windows\System32\rasadhlp.dll
LoadedModule[141]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[142]=C:\WINDOWS\SYSTEM32\icm32.dll
LoadedModule [143] = C:\Program Files\Adobe\Adobe Lightroom\Help.dll
LoadedModule [144] = C:\Program Files\Adobe\Adobe Lightroom\Headlights.dll
LoadedModule[145]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule [146] = C:\Program Files\Adobe\Adobe Lightroom\AdobePIP.dll
LoadedModule [147] = C:\Program Files\Adobe\Adobe Lightroom\LogSession.dll
LoadedModule [148] = C:\Program Files\Adobe\Adobe Lightroom\net_client.dll
LoadedModule [149] = C:\WINDOWS\system32\schannel. DLL
LoadedModule [150] = C:\Program Files\Adobe\Adobe Lightroom\Vulcan.dll
LoadedModule [151] = C:\Program Files\Adobe\Adobe Lightroom\VulcanMessage5.dll
LoadedModule[152]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
LoadedModule[153]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[154]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule [155] = C:\WINDOWS\SYSTEM32\DPAPI. DLL
LoadedModule[156]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule [157] = C:\Program Files\Adobe\Adobe Lightroom\DiscBurning.dll
LoadedModule [158] = C:\Program Files\Adobe\Adobe Lightroom\Email.dll
LoadedModule[159]=C:\Windows\System32\cryptnet.dll
LoadedModule[160]=C:\WINDOWS\system32\WLDAP32.dll
LoadedModule [161] = C:\Program Files\Adobe\Adobe Lightroom\coretech_toolkit.dll
LoadedModule [162] = C:\Program Files\Adobe\Adobe Lightroom\WRServices.dll
LoadedModule [163] = C:\Program Files\Adobe\Adobe Lightroom\AXEDOMCore.dll
LoadedModule [164] = C:\Program Files\Adobe\Adobe Lightroom\BIB.dll
LoadedModule [165] = C:\Program Files\Adobe\Adobe Lightroom\BIBUtils.dll
LoadedModule [166] = C:\Program Files\Adobe\Adobe Lightroom\ACE.dll
LoadedModule [167] = C:\Program Files\Adobe\Adobe Lightroom\AGM.dll
LoadedModule [168] = C:\Program Files\Adobe\Adobe Lightroom\CoolType.dll
LoadedModule[169]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[170]=C:\WINDOWS\System32\msxml3.dll
LoadedModule[171]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[172]=C:\WINDOWS\SYSTEM32\ig7icd64.dll
LoadedModule[173]=C:\WINDOWS\SYSTEM32\igdusc64.dll
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
FriendlyEventName = Nicht mehr funktionsfahig
ConsentKey = APPCRASH
AppName = Adobe Photoshop Lightroom
AppPath = C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
NsPartner = windows
NsGroup = windows8
ApplicationIdentity = 7CD2E4EE1A0D8AF71FE27C01358984C4
Berichtstatus: 0 & #x000d; & #x000a; Bucket mit Hash: 223cf49a928d5d186004626ba331b5fe
Hi sebastiang,.
See the minimum system requirements is 1 024 MB or 1 GB and yours is only 64 MB, which does not meet the minimum system requirements
So to use the graphics card in LR, you will need to buy a better graphics card with a minimum of 1024 MB VRAM or 1 GB
Concerning
Rohit
-
Red dot that closes an application becomes black and crashes when you click
If I use a mouse Mighty Mouse or Magic Mouse or Magic Mouse 2, the small red candy that closes an application frequently darkens when I click it. It freezes the app. I can still move the mouse cursor, but nothing else open or close until I click on the desktop, then click again on red gumdrop for the APP. This happens on all sorts of applications, Apple and third parties. It happens almost every time, but not always.
This started after I've upgraded to a new trio of Apple keyboard, mouse, and trackpad with rechargeable batteries. I used a Mighty Mouse Wireless before getting the Magic Mouse 2. Because the edges of the Magic Mouse 2 literally cause my fingers hurt, for a while, I used the two mice. Maybe two mouse active at the same time have caused the problem. I looked everywhere in my library to the appropriate to throw files user preferences, but it left me speechless. I even tried resetting the PRAM and SMC resets.
This behavior has migrated to a second iMac when I used Migration Assistant to import my main user account to the new machine. This machine's human interface devices are an Apple wired aluminum keyboard and a wired Mighty Mouse. So I'm sure it's a corrupted preferences file, but I don't know which.
The two iMacs are 27 "(end-2012 and the end of 2013), and both are running macOS El Capitan 10.11.5 with all the updates."
Any ideas on what is happening or how to fix it? Thanks in advance.
Have you tried to "Force quit" the app (s) affected as and when the problem occurs, followed by a reboot?
If the mice are sitting close to each other they are likely to interfere, although the button color change is not something that I've met before. Disconnect the old mouse because only Magic Mouse 2 will work correctly with El Capitan.
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Crash when you click to remove external devices
I do not see my previous post and therefore to write again. I am running XP Pro and just acquired as well another internal drive and another external drive. I have one of each. External drives are Firewire 800.
When I click on the icon to remove them, one or both, the computer crashes and a blue screen appears a nano - second before the machine begins to restart. There is text on the blue screen but it flashes by so quickly that the text cannot be read.
After the reboot, when the error message to send to Microsoft, the following text appears when I click on more information:
C:/DOCUME~1\ADMIN~1\Locals~1\Temp\WERbc1d.dir00\Mini011812-01.dmp
C:/DOCUME~1\ADMIN~1\Locals~1\Temp\WERbc1d.dir00\sysdata. XML
The event viewer, under system, States that when I click on the error:
Description:
Error code 1000007e.parameter1 c00000005.parameter 2b8118740.parameter3b8543a10.
Parameter46854370c.
I have always a problem, sometimes only. Sometimes, I am able to remove the devices safely. This problem happes intermitantly.
Thank you
It can help to look at the files minidump against accidents with a debugger.
Can you zip the minidump in the C:\Windows\Minidump folder files and (provide link) available via Windows Live SkyDrive or similar site?
The following link has information about the use of Windows Live SkyDrive:
If you have problems to compress the minidump files copy the minidump files to another location such as a folder on the desktop
In addition, you do not necessarily have compress the minidump files, you can download one at a time.
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Windows 7 Professional x 64 Task Scheduler crashes when you click on a scheduled task
When I start Scheduler of tasks on my Windows 7 Professional x 64 workstation it takes over an hour to load the list of scheduled tasks. Once jobs are shown I can't change them because soon, you click the Task Scheduler task is suspended. The Application log shows an event ID 1002 and the source is Application Hang. The operating system is Windows 7 Professional x 64 SP1. Y at - it a fix for this problem? The details of the event are:
Event ID 1002
Source Application Hang
Task category: 101
General Secription:
The program version 6.1.7600.16385 mmc.exe ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.
Process ID: a 19-0
Start time: 01ce9f354dba29f6
Termination time: 0
Application path: C:\Windows\system32\mmc.exe
Report ID: 39e8e630-0b39-11e3-bd93-002713cabcab
Hello
This computer is on a domain network?
You can perform the steps described in the article and see if it helps.
Troubleshooting Task Scheduler
http://TechNet.Microsoft.com/en-us/library/cc721846.aspx
If the computer is in a domain network, I recommend you post the question in the Technet forums to get help.
http://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro
Hope this information helps.
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Problem with Photoshop CC 2015, crashes when you click PRINT
Hi all, I have problem with protoshop CC 2015. When I click on 'print', photoshop crashes. It happens when I am trying to print pictures that I printed before. New images work fine. It seems that there is save the settings to print on these images and photoshop can not find them because the printer driver has been reinstalled. How to solve this problem?
The HP printer driver crashes - so HP is the only party that can help you, because they have to correct the bug in their printer driver is the cause of the crash.
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Lightroom CC crashes when you select Preferences in the Menu Edition
I tried several installs clean with Lightroom CC and you have tried everything as the date of signing in and out of the clouds creative to change the format of numbers under regional settings in Control Panel.
Lightroom still crashes when I try to select Preferences. Everything seems to work perfectly.
Does anyone else have this problem on a Windows 7 PC? Please help, out of my mind here...
Thank you
Built a new computer with an Nvidia video card and cc works very well... I don't think that adobe likes to ATI Radeon graphics cards.
PS: If you are having problems with LR and you have an ATI Radeon video card... Go out and get a new card from Nvidia.
Thanks for trying to help.
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Windows 7, CS4 Media Encoder of freezing and crashing when you click "Start Queue" - each sequence!
Windows 7, Media Encoder CS4 crashes when the queue starts with firstsequences. However, open export sequences 'Add sequences' of Media Encoder very well. Have re-installed (without first uninstalling), question is underway. I have several important deadlines approaching soon, please help! Media cache has been cleared (automatically or in the past), computer has been defragmented and scanned for disk errors... I'm absolutely stumped!
Create a new user account on your computer. Give administrator privileges. Launch RP and trying to send a sequence to the SOUL. It work? If so, the trash your preferences of Pr in your user account.
In addition, if you do not use your account as an administrator, you should. At the very least, set the Premiere Pro executable file to run as administrator.
Jeff
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HP Officejet 4500 crashes when you click Properties to change the print quality
There is no answer to a minute when I want to change my print job properties after clicking on the properties button. I haven't changed anything concerned with the printer, what the problem and how can I solve it?
beckybeib,
Also, make sure that you do NOT connect the USB cable until the software tells you to connect, when you reinstall the software.
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Mac crashes when you click docking station
Yosemite 10.10.5 running.
Intermittently, when I click on an icon in the dock, my iMac is suspended for anywhere from 10 seconds to a minute or more. Repairing permissions, zapping the PRAM and reset SMC do not help. Any ideas?
Menu-> ForceQuit-choose Finder > Apple, relaunch the Finder.
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InDesign CS5 crashes when you click the Edit menu or the context menu
I had this problem with InDesign CS4, infuriating some references to other people having the same problem, but never real solutions found. This problem seems in InDesign CS5.
When a document is open, if I have the Edit menu or click anywhere in the document window (including in the area of cardboard... it is to be on an object), ID immediately freezes and I get the dialog box Windows 7 "Adobe InDesign CS5 has stopped working".
I've deleted preferences, created a new document of a page, and the problem persists. If no document is open, I can pull down the Edit menu very well. When a document is open, ID crashes before it even to call the menu. It does not matter that I use the mouse or the keyboard to access the Edit menu. I can also right click on things like the tabs in the palette to bring up the context menu. But I can't right-click anywhere on the document itself without ID crashing.
The maddening thing is that the problem has not shown until shortly today. I grew up effects of an object window via click many times, but also use the context menu of fitting. It was working fine last night and this morning. Then suddenly no visible reason, the accidents began to occur. I'm not aware of any change to my system that could reasonably be expected to cause this. No new fonts, no update of Windows, no updates of Adobe.
Any suggestions on if not, how can I solve this?
Brian,
I noticed when I Open Office started sometimes my InDesign blocks exactly in the same way that you described. Because the programs work secure storage space I realized that the only thing that connects them is Clipboard.
Sometimes if you ctrl + c some common OO sheet, by access to the menu edit InDesign content or content, InDesign crashes at the same time. In edit & menus command "Paste". InDesign checks Clipboard (I assume it does) and some Open content in there Office actually planting.
That's how I see it.
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Age of Empires 2 crash when you click on diplomacy.
I have windows XP media center 2005 except Pck 3. I have all the latest updates from my windows, card game, and video. This is the question that I have.
I recently bought AOE collectors edition. The game is installed correctly and plays. But for some reason any, whenever I click on diplomacy so that I can pull up the diplomacy screen, my game completely blocked. I send the error report. I reinstalled the games without the updates, but nothing works. I want to regain control of my diplomatic positions for multiplayer games, but I can't as long as it keeps crashing.Does anyone know a fix for this problem?
Hey Jeeper,
Welcome and thanks for posting on the Microsoft Answers community forum.
It seems that you are using Windows Media center 2005 SP3. Since this is the forum for Windows vista games, you can get the relevant information in one of the Media center forums. I've included one of the Media center forums.
Windows XP Media Center edition Discussions - http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windows.mediacenter&lang=en&cr=US
Take care.
Kind regards
Cedric M
Microsoft Answers Support Engineer
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