CHM crashes when you click on links to PDF/word on IE9 files only

Here's the situation:

CHM file is created with a few links to items of baggage, which are PDF files. I have links in the two topics and live the table of contents.

PC with Internet Explorer 8 or less installed, users are able to click on these links and the PDF file opens.

On PC with Internet Explorer 9 installed, the CHM file breaks down (and worse yet, takes the request that aid was launched since with it).

The error message is: Microsoft HTML Help executable has stopped working [exit].

I tried to create a small project with links to the PDF files and word documents, as long as the files of luggage and external links only, and the same thing happens. I tried on several PC (even a Vista PC which was OK when it was IE8 and not OK when I upgraded to IE). I'm running the CHMS off my PC, not on network drives.

Has anyone else seen elsewhere? I would have thought that other people would have noticed this if it was a generic problem with IE9 and CHM files, but I don't see anyone mention in this forum or anywhere else on google. Makes me think it is something that I did wrong...

One last thing, I have the file as webhelp output and links worked fine.

Thanks in advance to anyone who has a suggestion here.

It was reported and it's really a problem of Microsoft. Link to most any kind of embedded file is causing the problem. The use of PDF files is very common during the construction of a complex aid distribution system.  This issue has been visible since the IE 9 in the recommended Windows updates.  Which covers the last two weeks.

Tom

Tags: Adobe

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