crashed during the update does not start now

my computer laptop gateway arrested during an update (not sure which). It does not start, I get a file missing or corrupt ntoskrnl.exe error. My repair disc does not work either, I read in the forum vista repair disks are not recognized if you instaledl a service pack. So if this is the case where should I go from here. I would be most grateful for any help. jpshan

It seems that the update has affected your daughters to start.

·        Do a startup repair, boot from the disk Installation of Windows Vista genuine (or one that you can borrow from someone) or a recovery disc.  Here is the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html.  You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD.  To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation.  Push it quickly. Make the changes, save your work and exit.  Put the CD in the drive and reboot.  When you are prompted, press any key to boot from the CD.

If you do not have a floppy disk, you can make a bootable recovery disk by using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

If this does not resolve the problem, try the following:

To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps (you may need an Installation of Vista disc to do that)

1. put the Windows Vista installation disc in the disc drive, and then start the computer.

2. press a key when you are prompted.

3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.

4. click on repair your computer.

5. click on the operating system that you want to repair, and then click Next.

6. in the System Recovery Options dialog box, click command prompt.

7. type Bootrec.exe, and then press ENTER.

Note If rebuilding the BCD does not resolve the startup problem, you can export and delete the BCD, and then run this option again. In doing so, you ensure that the BCD is completely rebuilt. To do this, type the following commands at the command prompt Windows RE:

·        bcdedit/export C:\BCD_Backup

·        c:

·        Boot CD

·        BCD attrib s h - r

·        Ren c:\boot\bcd BCD.old

·        Bootrec /RebuildBcd

If this does not work, then withdraws EasyBCD http://neosmart.net/dl.php?id=1 and run this process and see that helps.

If not, then please repost your question in Forum Windows Update: http://social.answers.microsoft.com/Forums/en-US/vistawu/threads where update problems specialists will be happy to assist with the problems you have encountered. Be sure to include the names and numbers KB ALL updates that have been installed before this problem started.

Good luck and I hope this helps!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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