Created subscription cloud update photograph paid, but I still can't open Photoshop. On my Adobe ID page, there is a message, validity has expired. What should do?
Hello, everyone!
Could you please help me with a problem?
My photography of clouds created one year plan has expired.
Today, I paid the same level a year yet, but another credit card, and it always shows an error.
There is a message, validity has expired, but in the plan information, it shows that on my page of Adobe ID plan of creative cloud for photographers (a year paid in advance) is paid.
What should do?
Thank you in advance for a quick response
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
-
my free student program has just ended and I sign a membership paid creative cloud. After the payment, I still can't open my photoshop.
is this normal? How can I get my open photoshop application after completing the payment?
Please use the following steps.
- Download creative Cloud desktop application from the link Download Adobe Creative Cloud apps | CC free trial Adobe
- Sign in using your Adobe ID and password.
- Go to the applications Panel and install the CC 2014 of the required application.
-
I can't open my Raw files from my new Nikon 810. With my Nikon 800 I use Bridge to select and then it opens to the PS CS5. To make it work with 810 I download the DNG Converter, but I still can't open the files. What can I do?
Hi ulcabeek,
Greetings!
What version of DNG converter that you use?
You need DNG converter 8.6 for this: 8.6 camera Raw and DNG Converter 8.6 now available
Concerning
Jitendra
-
He says I have the latest verson 7.4.0.137 but I still can't open my files NAVE camera raw. I just got the NIKON d5500 has been added and started to get discouraged.
Photoshop elements 11 will use only up to Camera Raw 7.4. You'll either need to upgrade Photoshop Elements or use the free DNG Converter provided by Adobe. The latest version of the DNG Converter is 9.1.
Adobe - Adobe Camera Raw and DNG Converter: for Windows: Adobe DNG Converter 9.1
-
@I adobe CC I come and I downloaded flash but it says my trial has expired, what should I do please help!
Please refer to the Adobe trial version has expired at the beginning
-
I just bought a Canon 7 d Mk2 but raw files will not open in Cs5 and Adobe Camera Raw 8.7 downloads will not install. What can I do?
CS5 cannot go higher than 6.7. If your device requires a more recent version, download the free Adobe dng converter. You convert your RAW to DNG, which can then be processed 6.7 in camera raw.
-
The card I had on file has expired and my account stopped. I've updated payment information and now I can't use anything. What happened and what should I do?
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
I bought a new computer (custom build) and Frys Electronics put it together for me. Disk 0 is a 128 GB SSD, 1 disk is a SATA 2 TB drive, and disc 2 is a 1 TB SATA drive. Readers of 0 and 1 have been configured correctly when I installed Windows 8 but Drive 1 was not found\initialized. Player 2 does not appear in the disk management window, but when I click on properties on any drive, and then on the "hardware" tab, the drive appears. If I can get windows to find it, I can go configure manually. DiskPart cannot find disc 2 in the 'LIST' command and when I get in car 2 on other commands that require a number of disc, nothing happens.
What should I do?
Thank you.
I ran an old Western Digital (the two SATA drives are WD) diagnosis and there are 1 OK to drive. I tested it and it doesn't have a writing that test a few zeros. I thought that it was a bad drive and I must return to the seller. The next morning I tried the WD diagnosis again and this time he passed. The app then allowed me to format it and it assign a drive letter.
It seems to be OK now, but I'm not load all the files on it again.
Thank you all for your support.
Don
-
I have an Apire one laptop with Windows xp service pace 3. I had to restore it to factory about 3 years ago. Some time after that the sound system began to slow and the Synaptics mouse stop working properly. I can move the pointer, but the left click does not work. It works in safe mode but not in normal windows. I used the Acer eRecovery for correct, but it did not work. I tried to download the driver for the mouse on the internet, but some how it could stop the download. I gave up at tring to fix. Some time in late March or early April, I couldn't access internet and after 22:30. I ran the diagnosis that is provided by internet explore and he said that the HTTP and HTTPS worked but the FTP did not work. AVG later told me my firewall is disabled and there was the possibility to reactivate it and I did. After internet explore stop allowing you to enter certain sites that I wanted to enter, I ran the Diagnostics again and he told me that a firewall client has been the cause of the problem. I tried to control my firewall setting, but had that "due to a problem not identified, windows cannot display the firewall settings". I thought AVG was the problem, so I have unintalled then he returned and attempted to access the firewall but got the same message. I typed in Google MySapce and found this site. I followed a few directions given to others in the thread started by joecarpenter33 and discovered that my firewall has been deleted and Base filtering engine has been deleted also. I downloaded and ran Malwarebytes ANti-Malware and SUPERAntiSpyware Free Edition and tdsskiller. MBAM has found a Trojan. The results of the analysis is less to:
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.Malwarebytes.orgDatabase version: v2013.04.10.14
Windows XP Service Pack 3 x 86 NTFS (secure/setting network Mode)
Internet Explorer 8.0.6001.18702
Ziadie Berry: BERRY-LAPTOP [Director]Protection: disabled
10/04/2013-17:44:54
MBAM-log-2013-04-10 (17-44-54) .txtScan type: quick scan
Analyze the options enabled: memory | Startup | Registry | File system | Heuristic or Extra | Heuristics/Shuriken | PUPPY | PUM
Analyze the options disabled: P2P
Objects scanned: 271656
Time elapsed: 43 minute (s), 42 second (s)The process of memory detected: 0
(No malicious items detected)Modules of memory detected: 0
(No malicious items detected)The registry keys detected: 0
(No malicious items detected)The registry values detected: 0
(No malicious items detected)Registry data items detected: 0
(No malicious items detected)Files detected: 0
(No malicious items detected)Files detected: 1
C:\RECYCLER\S-1-5-21-4674304-3331980883-3375822000-500\$7832f44fdd2ba165f6ea01bec7f363fd\n (Trojan.0Access)-> quarantined and deleted successfully.(end)
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.Malwarebytes.orgDatabase version: v2013.04.10.14
Windows XP Service Pack 3 x 86 NTFS
Internet Explorer 8.0.6001.18702
Ziadie Berry: BERRY-LAPTOP [Director]Protection: enabled
10/04/2013 23:43:49
MBAM-log-2013-04-10 (23-43-49) .txtScan type: quick scan
Analyze the options enabled: memory | Startup | Registry | File system | Heuristic or Extra | Heuristics/Shuriken | PUPPY | PUM
Analyze the options disabled: P2P
Objects scanned: 269636
Elapsed time: 49 minute (s), 41 second (s)The process of memory detected: 0
(No malicious items detected)Modules of memory detected: 0
(No malicious items detected)The registry keys detected: 0
(No malicious items detected)The registry values detected: 0
(No malicious items detected)Registry data items detected: 0
(No malicious items detected)Files detected: 0
(No malicious items detected)Files detected: 1
C:\WINDOWS\assembly\GAC\Desktop.ini (Rootkit.0access)-> quarantined and deleted successfully.(end)
I ran the Diagnostics today after Internet explore and my other browsers stop allowing me to internet access. That's what came back:
Diagnosis of last run time: 17/04/13 17:48:14 WinSock Diagnostic
WinSock statusattmpting error information to validate the Winsock base providers: 2
error not all entries could be found in the basic services provider winsock catalog. A reboot is required.
user redirection of information in support of the appealDiagnosis of network adapter
Network location detectionInfo to help home Internet connection
Identification of network adapterInfo network connection: name = Local, peripheral network connection = Realtek RTL8102E Family PCI - E Fast Ethernet NIC, MediaType = LAN, type = LAN
Info network connection: name = wireless, peripheral network connection = Atheros AR5007EG Wireless Network Adapter, MediaType = LAN, type = Wireless
Info both Ethernet connections and wireless available, ask the user for selection
required user input action: select network connection
Info Wireless connection selected
State of the network adapterInfo network connection status: connected
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivityWARN HTTPS: error 12029 connecting to www.microsoft.com: a connection with the server could not be established
warn HTTP: error 12029 connecting to www.microsoft.com: a connection with the server could not be established
warn HTTP: error 12029 connecting to www.hotmail.com: a connection with the server could not be established
WARN HTTPS: error 12029 connecting to www.passport.net: a connection with the server could not be established
WARN FTP (passive): error 12029 connecting to FTP.Microsoft.com: a connection with the server could not be established
WARN FTP (active): error 12029 connecting to FTP.Microsoft.com: a connection with the server could not be established
error could not make an HTTP connection.
error could not make an HTTPS connection.
error could not make an FTP connection.
Still, he remains connected to the wirelesss connection, but won't let me access the internet. Right now I use a proxy to help, but access to the sites are limited.I used the tweaking software and my firewall is back but, I have yet to visit some sites and the laptop now turns off by itself.
Hello
Follow these methods.
Method 1.
Start the computer in safe mode with network and run a full scan of computer viruses.
To start the computer in safe mode: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.
Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.
Method 2.
If the steps above do not help, then try to scan the computer using Windows defender in offline mode and check if that helps.
Search for spyware and other potentially unwanted software: http://windows.microsoft.com/en-US/windows7/Scan-for-spyware-and-other-potentially-unwanted-software
What is Windows Defender Offline? : http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.
Method 3.
You can create a new user account and check. Once the new user account works fine, then copy the data from the old user account for the user account.
How to copy data from a user profile damaged to a new profile in Windows XP: http://support.microsoft.com/kb/811151
Let us know if you need assistance with any windows problem. We will be happy to help you.
-
I paid for the following year of usig creative cloud, but the product is still in the expired State
Despite I see the transaction succeed in the properties of the product. I can't open Photoshop: it
say that I did not have a license. What I can do in such situation and how I can use Photoshop now?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
-
I bought an annual subscription, the invoice is paid, but I can still only download programs demo versions. Why? and I have to do to activate the software?
I contacted Adobe support and they helped to solve my problem:
My problem was with the "hosts" file using Adobe. Because of the way he wrote Adobe couldn't see my subscription and only saw me as a trial license.
I was instructed to download the Adobe Creative Cloud Cleaner Tool for Mac and by accepting the agreement, once
Click on the chosen "Difficulty Host File" tab.
Click on "selected cleaning."
-This should fix the errors with your hosts file and allow your membership to be recognized!
Hope this helps
-
I renewed my subscription for photography package is monthly paid, annual. But im not able to open photoshop always ask to renew the subscription. Can someone help me?
Hi John,.
Please see: -.
'Renew your membership' message when you start an Adobe Creative Cloud application
Creative cloud applications ask me to connect whenever I run an application
Hope this helps!
-
I buy the Adobe Creative cloud and paid, but when I downloaded and set (photoshop CC), he still appeared "is the evaluation version and cross the date limit.
Hello
You can also see Cloud Creative applications back in test mode after an update until 2015 for CC
Hope that helps!
Kind regards
Sheena
-
I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days
Go to Adobe Creative Cloud
Hello
Please disconnect applications Adobe CC and exit Adobe CC.
Reboot the machine and then connect to the application Adobe CC and launch applications.
Hope that helps!
Kind regards
Sheena
-
I installed Photoshop and Lightroom CC programs by creative cloud, but after 30 days expired programs. The payment is in discount on my credit card. I can't open these programs because Adobe ask activation or the code number.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Maybe you are looking for
-
HP HDX Windows Vista 64 bit laptop with error 1002 of the recovery process
Hello I have laptop HP HDX which had a sound problem with message of error "Could not play the test tone", tried in several ways by online suggestions and ended to reinstall the new copy with recovery disk. As part of the recovery with a reovery of H
-
Why my bike E lte 2nd generation is not a flashlight. Are there available downloads that would be not compatible.
-
tables as input for the shared library function
I played with the call of LV VI using matlab. So I built a simple VI which returns an integer as input and multiply it by 10, I then put in a shared library and named it MATLAB - well. Now, I tried to do the same thing with a table - I want to send a
-
Just downloaded so far of firefox and now it does not open
Firefox Apopup came and I downloaded it. Now I can't get firefox to work at all
-
How can I keep my stable desktop?
My OS is Windows XP with service version #3. My desktop icons keep changing places. How to stabilize the Office to avoid this problem?My computer is a Dell Dimension XPS Gen 4.