Creating cloud App install problem

Similar Questions

• Creating cloud App lists my version of LR in "trial" when I have a paid subscription. How can I fix?

  I just bought a new Mac and transferred all over my old. I came across some problems with getting LR and PS and creative cloud app to load and work on the new. Finally got everything settled, but Creative Cloud Desktop App tilts my version of LR in "trial" when I have a paid-up photography subscription which includes PS (PS app is fine). Any ideas on how to solve this problem?

  Make sure that you install products on a new computer, rather than transfer, copy, or restore them.

  If you open an application that belongs to your creative cloud membership (CS6 or LR6) and you see a message indicating that you are running a trial. See this link: why app launch in trial mode/creating cloud app unexpectedly returns to the mode of trial?

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• Creating cloud App open and close / crash immediately.

  Creating cloud App open and close immediately on the mac pro book.

  There is no error message.

  I just saw icon cloud on the bar at the top for a few seconds and disappear from it and nothing happened.

  What I did:

  • reset and reinstal the CC App several times
  • Uninstall CC App and run a cleaning of Adobe tool and clean CC App. Install it again

  I still installed on Mac CS6 and cannot uninstall this time.

  MacBook Pro

  15-inch, mid-2012

  2.3 GHz Intel Core i7 processor

  8 GB 1600 MHz DDR3 memory

  NVIDIA GeForce GT 650M 512 MB graphics

  Software OS X 10.8.3 (12 D 78)

  Any solution?

  I found what the problem was.

  Another application causing the cc crashing.

  If someone using GROWL for Mac this application has a conflict with CC App.

  I close this application and everything seems to work properly.

  See you soon!

• Creating cloud App work does not correctly

  Creating cloud App is installed on my computer, but the window is empty when I open it. I use PS on Windows 10 CC. (If the information system in Photoshop says it is on Windows 8) All updates are underway.

  Please see the links below.

  • Re: Empty opening creative cloud app
  • Cloud Desktop App is empty?
  • New application Cloud Creative unusable: it is empty!

  Hope this will help you.

  Kind regards

  Hervé Khare

• Creating cloud App has disappeared from my Mac Pro update

  Creating cloud App disappeared from my Mac Pro update! That's happened?

  Varun thanks!

  I just did it, clicked on the icon of the application, and returns the application to the task bar icon. It's OK now.

  Thanks a lot for your quick response.

  Ayman

• Create cloud app and Photoshop CS6 updates connection failed four times. Help.

  Create cloud app and Photoshop CS6 updates connection failed four times. Help.

  Run the Creative Suite cleanup tool, let reisntall AAM and try again.

  Mylenium

• Creating cloud App does not install

  Updated cloud creative app install gets to 100% and then closes. I re - open app told me there and update the same thing. I've updated the about 5 times now.

  Hi Stephenl26067752,

  Could you please share the OS version you are using? In case you are using a windows machine, try to run the installation as an administrator and to share the results.

  As you tried to update creative Cloud applications a few times now. I ask you to download the version of the application from this link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial and install again.

  Before installing the latest version, please try to uninstall creative cloud this link: CC help | Uninstall the creative desktop application Cloud.

  You can also check out this link if you encounter an error during the installation of the creative Office Cloud app: creative cloud troubleshoot download and install questions.

  Please feel free to update this discussion in case you need help with any of the above measures.

  Thank you.

• Creating cloud App says my CC 2015 apps installed are up to date, but there are actually new versions.

  Installing CC on a second computer properly updated the same apps for newer versions so I'm confused.  I tried to uninstall and reinstall CC app but he still thinks that my apps are up to date. ' Check for Updates App "does not help. Has anyone seen this behavior before?

  Mac OS 10.10.5 on end of 2013 MacPro

  Please try clicking on ' Check for Updates App "under the gear icon in the desktop creative cloud application.

  If this does not help, please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application. You don't need to uninstall your other apps, just the desktop application. Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall according to these instructions:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  You can also make reference to: 2015.1 update fails to?

• Why do my Photoshop CC app missing? Creating cloud App says its installed and up-to-date

  Exactly what the title says.

  I was about to launch Adobe Photoshop CC today, but it seems to be missing. It does not show a spotlight search (it shows Lightroom which I also have).

  Go to the Adobe Creative Cloud App says that CC Photoshop is installed and up-to-date. When I go on the site of re - download, it loads the creative application Cloud, says that it is installed and up to date and is not download.

  Help please? Screenshots below. Let me know what I can do to restore my CC of Photoshop.

  Leo

  P.S. I didn't change the default installation directory, and it does not show a complete search of the player.

  

  

  Hi LeoCastiloPH,

  Welcome to the assistance of Adobe,

  Please go through the steps of http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  If the issue is still unresolved, you can contact the Support from Adobe at http://adobe.ly/yxj0t6

  I hope this helps.

  Kind regards

  Baudier

• Creating cloud apps on Windows (using Boot Camp on a Macbook) has stopped working

  So here's the situation:

  I've been subscribing to creative cloud (CC) for a few years now and I have the 'apps' installed on Windows (using Boot Camp on my Macbook Pro). Why is it I am running Windows on a Mac? Because for various reasons I ;-)

  A few months ago, I cancelled the subscription but decided to begin to subscribe again. That's when the problems started. Premiere Pro (which is the program I use most often) started to ask forlicensi ng/registration and registration from cc. whenever I started PP I to connect to CC with the result "Thank you for licensing/save...". "or something like that. The other day, I was in a meeting with a client to review changes in a project of PP and suddenly it does not help to to connect to CC. I am stuck in a loop where it says "thank you for the record...". "and then nothing happens. When I click on PP I sign again and so on...

  I called Adobe support and when I told them I'm using Boot Camp on a Mac the first guy said ' it is not supposed to work on Boot Camp or virtual machines and if it works it is probably due to a bug in the software '.

  
  

  I google a bit on this subject and can't find anything about supposed to CC to work with Boot Camp. When I was persistent and told them that they really help me because I'm in a hurry and that the customer is frustrated he actually hung. I called support again and this operator says 'We have no instructions on how to help users with problems in Boot Camp'.

  I tried PP uninstall and reinstall, but still get stuck in the Sign-in-loop. Could this something in the registry that I need to change or remove?

  I installed PP on my Mac OS without any problem. The thing is that I guess I can't open old projects created on the installation of Windows of PP.

  Any help on this would be much apprechiated.

  / Thomas

  Looks like the Support of Adobe has solved the problem. I called the third time and this operator is out of the box.

  I had to delete some folders (PCB Adobe, Cache SL, SL Store), and then start any application as administrator (Windows) and log in.

  Sweet!

• Creating cloud App on Android keeps disconnecting me

  Hello

  I use a 6.01 Android device.  I have Creative Cloud App version 2.4.878 installed.

  About once a day, the screenshots do not download with an error.

  I have to launch the app to its icon and get invited to you connect...

  Once I click the button "Log in with your Adobe ID", to sign me in WITHOUT asking my Adobe ID

  Then the screenshot will post resume.

  Anyone else having this problem?

  Any thoughts on a work around?

  Thank you

  Rob

  Hi Robby,

  Can you please try creative cloud sign me or asking to connect you several times

  I don't know if this goes for Android.

  Concerning

  Stéphane

• Creating cloud App does not seem to be updated itself

  I am running Mac OS El Capitan on my rMBP. Such, 26 January 2016, my creative cloud app version is 3.4.1.181 which, according to the release of these notes are released on 26/11/2015. Release notes for the desktop Adobe Creative Cloud application

  • There has been some updates since then, for example 3.4.2.187 on 11/12/2015
  • Office Manager has not get up to date, despite her "always refresh app" checked, and I'm the only administrator account on this computer.
  • Director of office notified me on other updates app for the PS, InDesign etc.

  
  

  Is there some updates it downloads not, or if I have a problem how can I fix?

  Hello

  Ideally creative cloud update should be installed itself. But for some reason if it does not update itself you can uninstall the creative cloud desktop application and install again.

  Uninstall Help https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  Install it using Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

• Create clouds app may work for specific users, not all users. When connecting?

  I use at home (plan of photography) creative cloud on two computers.  The other members of the family do not use or want Photoshop or Lightroom, so when the CreativeCloud app opens when logging - this is not wanted.  As a developer of many years, I know it's * possible * to change the registry, as well as a specific user is running CreativeCloud (on Windows help - HKCU /... instead of HKLM registry key /...).

  I searched the communities Adobe and google the net for other people the same question - how to attach CreativeCloud to a specific user (or users) instead of all users...  Nothing.  "I even started to decide where I should spend HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\"Adobe Creative Cloud'=' \"C:\\Program Files (x 86) \\Adobe\\Adobe Creative Cloud\\ACC\\Creative Cloud.exe\" - showwindow = false - onOSstartup = true '.

  The problem is that I have to re - hack this whenever the CreativeCloud application is updated (and could end up with two copies running, its slow enough already, thanks) when the updater/Installer rewritten the original key.

  Adobe may take the specific needs of users into account?  A computer can be used by several people and want all the same applications.  Irritate everything except a user application design is not good.

  Thank you

  Simon, you can try to update creative cloud to the latest version and check if cela helpsp.

  1. remove the cloud creative app.

  Using creative cloud | Uninstall the creative cloud desktop application

  https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  2. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Creating cloud APP doesn't show up when I try to open it.

  I use 64 bit Windows 10. When I try to open the creative application of cloud, it does not appear. I tried to uninstall uninstaller from Adobe, but a message that the APP is running. I start Lightroom and Photoshop using the desktop shortcut to the exe file.  Without Visual access to the creative application of cloud, I'm not sure using the last update or have access to the cloud. This problem just started after I'm holiday Aug.23rd home so I do not know exactly when it happened, and why.   Is there a solution to this problem.

  Hi Ted,

  Can you please check if it comes

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Creative cloud day show and is not open

  in case the number does not work, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products .

  Thank you

  Stéphane

• Creating cloud app mysteriously disappeared. I reinstalled, but showing none of my apps?

  Hello, I started my PC today (Windows 7) to find the creative cloud icon had lost its image. By clicking on it, he said he could not find the approx. Sure creative cloud enough it went! I certainly don't uninstall it, so something happened here.

  I connected and downloaded another but my apps are not displayed. How can I fix it?

  Thank you very much.

  Hello

  Please see the links below:

  White cloud creative app:

  Blank white screen. Sign in | Creative cloud Packer

  New application Cloud Creative unusable: it is empty!

  Creative cloud is empty window why?

  Re: Empty opening creative cloud app

  If the links above do not help, try cleaning remove the creative cloud application and put it back:

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) remove the rest of the files:

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE {to view the hidden AppData folder, files, folders, file name extensions see see |} {Windows XP, Vista, Windows 7.}

  Cleaning tool 3 - run Adobe: http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe

  4 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if this was helpful.

  Kind regards

  Bani